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The Urban Deli

4.7 (196 reviews)
ModerateSandwiches, Delis, Salad

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The Kietzke and The Pyramid
Serena L.

Tucked away on south Virginia street if you're looking for a quick bite. We ordered the kietzke and the pyramid. Must like horseradish because the kietzke is very horseradish forward. The pyramid is a tuna melt and it was delish! Almost comfort food vibe. Each sandwich comes on a specific type of bread and you have to pay an extra 0.20 cents if you want to change that bread to something else. No big deal but I've never encountered that before. Food was made to order and the gals working were great!

James D.

Everything here is spotlessly clean & upbeat. The staff was over the top friendly & offered to explain each item on their board of fare (menu). The food's quality is as fresh & tasty as it gets !! The tables & chairs are on the patio as well as inside the deli. They have excellent air conditioning offering welcomed relief on this 103° day in Reno. This is a locally owned business striving to serve their customers the best of the best. Thank you again for sponsoring the YELP team by introducing us to your AAA+ food & service..

Double R on gluten-free bread
Ryan C.

This is a new sandwich spot favorite! I didn't even know it was here. I came in for a Yelp Elite event, and I am so glad I did! The menu is clearly displayed above the counter and the selection for curated sandwiches is top notch. I ordered an Double R, which normally comes on marbled rye, but I was able to substitute gluten-free bread. This sandwich was bomb! It was loaded with melted swiss, pastrami, cabbage, and russian dressing. I was very pleased with the size of the sandwich for the price, it was just right. The gluten-free bread is well made, and not small like other places in town. Seating is plentiful inside and out, and the staff is very helpful to answer any questions about what to order. i will be back soon!

Signage inside
Stacy R.

The Kietzke is my favorite so far, I love the kick of the horseradish cream sauce with the savory roast beef and soft bread, it's such a burst of flavor in my mouth has me coming back for more. Definitely recommend for a great sandwich.

Order Counter
Adam R.

So I have been on a sandwich kick lately and the Urban Deli has been on my places to try. Service was great , greeted as I entered. Took me a min to decide because they all sounded so good . I went with The Lakeside . Turkey , Bacon , Pepper Jack , lettuce , tomato, chipotle mayo on a Lightly toasted sourdough Bread . This was a really good sandwich. The bread was lightly toasted just right. Turkey was very flavorful. My only draw back was it didn't seem like it had the bacon on it unless it was smaller pieces. I just didn't notice it in the sandwich at all. Other than that Everything else was great. Great ambiance with some 90's hip hop playing which was cool . The Deli was very clean as well. I will be back to try many others. Enjoy !!!!

Virginia sandwich
Reyna M.

The Virginia sandwich was delicious extremely fresh with full of flavor. It was my first time trying this place and I will definitely be returning. I'm a sandwich lover!! Staff was extremely friendly and helpful, the ambience was very chill. I highly recommend this place.

Lana S.

Loved my Sammie! Roast beef & horseradish cream on Dutch crunch. Located in strip mall, off the beaten track. They would probably do well in a more walkable location. Not alot of tables, but if they got busy they could add about 4 more 2 tops. Definitely a great place for sandwiches in Southish Reno.

Kevin C.

Got lunch at Urban Deli and the restaurant was clean and nicely decorated. Ordering was a breeze and got my food quickly. I tried the The Virginia and it was delicious. I really liked the garlic pesto house sauce! Will definitely return to try more of the menu!

The Kietzke - roast beef
Chris H.

Great food, great staff, and a slightly hidden location off of Virginia Street in the back of the mall. I really can't speak highly enough about the amazing quality of the food and the freshness of the Dutch crunch bread which was just over the top. Perfect balance between bread, meat and veggies. A lovely lovely experience and a perfect deli sandwich. So grateful to get to participate in special yelp events, such as this, especially because I get to meet so many great small business people who are really knocking it out of the park. Highly recommend The Urban Deli. I'll be back.

The Wrangler (I think that's what this was called)
Laura C.

We got our sandwiches to go but unfortunately were not impressed. Bread can make or break a sandwich and unfortunately the bread really fell flat here. We normally like to go out to delis because their sandwiches taste like something we can't make at home-- that wasn't the case here. The breads didn't taste freshly baked and had us even wondering if they were just grocery store breads. We really wanted to like this place but I don't think we'll be going back because the sandwiches we got felt like something we could replicate at home. Urban Deli, you guys seem to have decent reviews, did we just get a batch of bread that wasn't fresh?

Wanisha H.

The service here was fast and amazing! The shop had such a welcoming vibe, making it the perfect spot to grab a bite. I got The Lakeside, and it was definitely worth it. The sandwich was so packed that it was practically falling apart, the best kind of problem to have! Every bite was absolutely delicious. I highly recommend checking this deli out!

Buffalo chicken sandwich special of the month!
Vince S.

Urban Deli in South Reno is an absolute hidden gem! Tucked back in the corner of the Bistro 7 parking lot lies this incredibly tasty sandwich shop. I stopped in for lunch with my wife and had the Buffalo Chicken Sandwich -- hands down one of the best I've ever had. Perfectly crafted, just the right amount of heat, and loaded with a ton flavor. You can really tell they care about quality and consistency. I believe the owner was working the register that day and she informed us they've been serving Reno for 6 years now, and it's no surprise they've built such a loyal following. On top of their amazing regular menu, they do a ton of catering too -- perfect for office lunches or events. If you haven't tried Urban Deli yet, you're missing out!

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We are so glad you enjoyed it! We hope to see you back in soon!!

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2 years ago

My sandwich was so delicious, and the owners insure great customer service. Definitely going back!

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Ask the Community - The Urban Deli

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Today we only stopped into Tahoe Natural Cafe for a refreshing treat on a warm day, but I'll…read moredefinitely be back for a full meal. Their menu has so much to offer, and the interior alone had me wanting to sit and stay awhile. I loved how they brought Tahoe into the decor and little details throughout the space. Tons of natural light, a beautiful upscale feel, but still really welcoming. I also loved the kids' play corner. I can totally picture coming here for brunch with friends and actually being able to enjoy some time while the kids have something to do. I got the seasonal pumpkin matcha, my husband had the strawberry smoothie, and we couldn't resist getting a Tahoe Pop for our daughter, a local handcrafted organic popsicle made with alpine water. Already looking forward to coming back and trying more of the menu!

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Butcher's Kitchen CHAR-B-QUE - Rib tips

Butcher's Kitchen CHAR-B-QUE

4.3(885 reviews)
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FINALLY! got the chance to go try this place out. As we walked through the doors what did I smell??…read moreSmoke, yep the sweet sweet smell of meats smokin' on the pit. I went in big like a starving hostage and ordered a half rack of ribs, brisket, pulled pork, a Habanero Jalapeño Cheddar sausage link and a side of mac and F'n Cheese! My wife, she had the pulled chicken and a salad. First taste was the brisket, gotta go in for the brisket. The bark was so flavorful and there was the distinct smoke flavor. Unlike another place I've been to, this place was smoke forward and that's the vibe I like. Not bitter, but a good smoke. The pulled pork was out of this world and the ribs were just about perfect. Not fall off the bone but a great clean bite through. I know, I know everyone wants fall off the bone but hear me out, THAT'S JUST OVERCOOKED! Now let's talk about this sausage. If you aren't prepared for some serious heat (I should have known by the name) don't be a hero here. That link is damn hot. Like satan's b-hole hot. Flavor is amazing but it's hot as pawnshop wedding ring. I gotta say this place has got my attention. Not that it need my attention particularly, but you have it anyway. When I go to a BBQ restaurant, I want to taste smoke. That's what I'm there for. Butcher's Kitchen did not dissapoint. THEN!! the best part of the night was when they brought me and my wife back and showed us the smokers!! Like wizard of oz, ruby slippers, man behind the curtain sh*t, they showed me the damn smokers! Gave us the full tour of their amazing pits. Top notch man, top notch! You have a forever fan here. I will not rest until I've tasted everything on that menu twice over. Thank you so very much for your food and your hospitality. Continue to do what you do. Oh and the girl loved the chicken and salad, truly. Smoke and Destroy!!

Customer service 5 stars Ribs 5+ stars nicely done, meaty,…read morenot greasy or very much fat. BBQ sauce- too vinegar or for our taste - prefer more molasses, honey just like it sweeter than theirs is Coleslaw 1 star -not our cup of tea- too vinegar/mustard... something- not a recipe we would ever make - wanted to like it but didn't Mac and cheese not bad got cold so quick- eat it first if you get it Don't take our word for it - if you like more vinegar tasting things you will probably enjoy this place We'll be back to try other things but not for their bbq so that's why only 3 stars at this time

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Butcher's Kitchen CHAR-B-QUE - The owner, Ed the son

The owner, Ed the son

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Solid edition, the chain lineup in South Reno. Normally this wouldn't be my choice, but I've got…read moreyoung kids and they are all about the chicken tenders. Luckily, the ones here at Slim Chickens are fresh and well seasoned, and it come with a range of delicious Housemade sauces that made for a great experience each time. Unintentionally the spot has become our go to value meal when the kids are pleading for us to take them out for lunch for dinner. The Sunday special where a kid meal is $1.99 with the purchase of an adult meal has become a once a month treat. Having the app also has exposed to other unique offerings and their newest menu addition too. They've been doing a lot of solid digital marketing in the general vicinity as well and I often find great value offerings through that channel as well. Most recently that was discovering the 20 piece boneless Hall, which for $10 was enough to feed both of my kids or me a little snack and one of the kids as well. Four stars is because sometimes the offerings shown online are a little tricky to find either in the app or at the kiosk in store. I've had to start orders on the kiosk, then abandoned them and then head to the cash register where the friendly staff is more than willing to jump in and help me locate exactly what I'm talking about. They've never seemed to not know about a promotion which I do really appreciate. The chicken tenders are usually well cooked and crispy and juicy, but I do find them a bit on the salty side personally, some of the sauce is also fall a little bit flat. I tried the cayenne ranch last visit and thought it barely had a kick or any flavor beyond being just a loser style ranch dressing. The fries are really weird. I think they need some work unless I say something specifically I feel like I always get the end of the bachelorette prize they're warm, not hot but they're limp and often quite greasy if I ask them well done or Crispy I feel like they get overcooked so I just don't know at this point how to best enjoy the french fries here. All that service is always 100% and the staff is always able to put a smile on your face. My kids ripped through the sauces and the staff never hesitate to hook them up with extra one or two and they always treat them with the same respect, they would treat us at the counter, which I greatly appreciate. Again, I'm very solid addition to self Reno from Guy Wootan. I'm happy my kids dragged me in the first time and will continue to visit in the future.

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Chicken meal

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The Urban Deli - sandwiches - Updated October 2026

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