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    The UPS Store

    3.1 (20 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 2 months ago

    Services - The UPS Store

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    Mary L.

    I return items weekly to this location , I believe a middle aged couple owns it . It's always been a good experience with the family members . Today I went in and the old white guy was so rude , barked at me because I didn't put tape on my pkg in my defense Bloomingdale's said no printer needed and gave me a code to scan I assumed they tape it up and put label on for me . So guess I was wrong instead of saying nicely we typically don't tape it up for future info he was rude and nasty ! Come on it's a piece of tape . Customer service should be your first priority.. you shouldn't care about tape ..

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    1 month ago

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    Local

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    2 months ago

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    Local

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    6 months ago

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    Local

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    1 year ago

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    Local

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    8 months ago

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    3 years ago

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    Local

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    1 year ago

    Older white gentleman was extremely rude and sounded like he mishandled a 45lb guitar amp head I was sending back.

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    Local

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    2 years ago

    Curtious, knowledgeable, efficient. Always friendly and helpful. Conveniently located on Transit road, making returns easy

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    Photo of Sara K.
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    4 years ago

    Helpful 1
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    5 years ago

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    Local

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    3 years ago

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    Local

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    Photo of Jen P.
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    7 years ago

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    2 years ago

    Dealt with Richard. He was difficult to deal with and was rude. I recommend finding alternative locations to provide your shipping services

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    7 years ago

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    2 years ago

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    5 years ago

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    5 years ago

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    10 years ago

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    10 years ago

    Poor customer service and really poor attitude from the staff. A horrible experience, I will never go to this store again!

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    14 years ago

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    Review Highlights - The UPS Store

    I will say, some people park RIGHT in front of the store and block the entrance sometimes, which is quite annoying.

    Mentioned in 2 reviews

    Read more highlights

    Gallagher Printing

    Gallagher Printing

    3.8
    (4 reviews)

    I think Barbie is great, and I may never find another Gallagher. I mean, Gal like her…read more I've used several print shops in Buffalo, mostly regarding my albums and promotional materials as a musician and mostly a while ago. Of all of the ones I used, this would be the one that I would send other people to. It's closer to fancy suburbs, but they give you top notch big city service along with countryside, middle of nowhere pricing. It's not dirt cheap, but it's cheaper than some places with corporate values and pretty bad service. And they're not nearly as judgy as some of the other printing services in the area, who found some of the things that I was printing questionable when they're really not questionable at all 9and we live in America). In any case, this is where I would go next time I needed something printed in the Buffalo area, which hopefully will be sooner rather than later.

    A very bitter sweet experience with this company. I decided to go with a local business for my new…read morebusiness cards. I have design experience and sent them my custom design and was sent back a beautiful digital proof exactly as I had designed it. On the back of the card was a QR code that scanned from my phone and many of my friends phones successfully on both my original design and on the proof. When I received my printed cards, to my disappointment, the QR code did not scan. Calling back Gallagher printing they told me that my QR code was "not a true black" and this was the reason it wasn't scanning. The QR code was in fact a gradient, however the proof they sent me containing a gradient from my original design scanned with no issues on several makes and models of phones. They instructed me to send them a QR code in all black and they would be able to correct the issue. I did, and about a week later received a call that my corrected cards were ready. When I went to pick up the cards I was informed that I need to pay a fee on top of my original charge because I had made a mistake in my design. I expressed my dismay but ultimately felt they would not let me leave with the cards without payment. I'm very happy with the end result but very unhappy I was charged for an error they had made. Why does my proof work perfectly but my actual print not match. And if they knew this to be the case, why did they not inform me prior to printing. At that point there is no reason to send a proof. As well the company is basically telling me they are incapable of reproducing their proofs correctly which can only mean more of these issues will occur with future customers. I'm a little disappointed at the lack of Yelp reviews for this business because I feel this will go overlooked. In all, great cards, god awful customer service with a poor attitude towards the customer. Was treated like this issue was my fault from the start when I clearly know it's not. I'm hoping anyone at the company reading this has more of a mind geared towards repeat customers and customer satisfaction. Please don't treat your customers like I was.

    The UPS Store - shipping_centers - Updated August 2026

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