I shop here once every couple of months, and use the UPS counter as well. I had a great experience…read morehere on 12/26/2022. A shout-out to Asa for being a great Cashier. I'll definitely come back here soon the next time I need supplies.

Staples as a whole has been my go to for printing and binding. This particular staples location I…read morewould deter you from visiting. I waited 45 minutes for them to print coloring book pages that I was told would take 10-15 minutes (which is also weird) and when I followed up with the girl she said she never received my email. I was standing next to her for 45 minutes and she didn't think to tell me she didn't receive my email? She also knew what I was printing and when she finally received my images she said "oh I should have told you we can't print this kids game bc it's copyrighted". Which she should have told me at the very beginning so I essentially spent an hour for nobody to tell me that they can't even print my pages She acted rude and like she had better things to do the entire time as well. I had to bite my tongue leaving the store. I will never be returning.

There is a U-Haul truck rental service associated with this location which was perfect for a recent…read moremoving need. Andrew was exceptional, the service was incredible as he even provided his cell phone should I encounter any issues after hours. Having rented numerous trucks from various U-Hauls around the country this location and specifically Andrew's attention to detail made the normally stress-riddled aspect of moving truck rental moot. A great experience with exceptional customer service. Thank you Andrew! Martin

Andrew the owner is a true entrepreneur, with fantastic customer service & great work ethic. If you…read moreneed a PO Box, need to wrap or ship a package this is the best place to come! Shop local, support Andrew! Was a pleasure shipping my packages today!

Brought my return shipment here and they taped up my package and shipped it for me. Got the…read morenotification that my package was received and my account credited. Friendly service. I'll try to stop in next time I need to ship something.

My daughter-in-law was visiting from out-of-town right before Xmas and forgot her laptop inside of…read moreher large backpack. I was apprehensive about sending it , but the clerk took care of everything. Extra care was taken to protect it in bubble wrap, and it arrived in perfect condition two days early! I really appreciated their attention to detail, and promptness in getting it out that day.

Worst customer service. I've requested POD from them multiple times. Got even CVS involved too but…read morethey don't reply back at all. I wish there was an easier way to get POD from them. Being such a big company I thought maybe they can spend some money where there customers have access to POD with a click of a button.

I was having trouble with a shipment, and starting to panic, but the staff here was very courteous…read moreand helpful, and managed to get my issue resolved promptly. Thanks to them my product wasn't delayed. I couldn't be more appreciative of their efforts.

We highly recommend Michael and his business for shipping, packing, post office boxes,…read more photocopies, mailing supplies, etc! We have been working with him for years and have never ever had an issue, nothing but excellent service! Love to support local businesses -- especially privately owned ones like this one. Five stars!

As a young adult, I remember my mom sending me packages filled with great items, and I knew I was…read morereceiving something terrific when I saw the label was from Lake Forest Pack and Ship. I am older now, and mom recently passed away, so I needed to send a few valuables to my home in Georgia. Michael at LF Pack and Ship took the best care of me and the items. Everything (oil paintings, crystal, picture frames) arrived safely, in perfect condition, and early (thank you, FedEx ground)!

This place rocks. If you are like me and you get sick of playing the "will the UPS guy show or…read morewon't he show" game, or has had their mail thrown over their fence into the snow, or has had too many delicious wine club shipments sent back because there was nobody to sign for them, or hates having personal packages sent to work, The Mail Center gets top marks. - You can rent a mail box at a reasonable price and access it 24/7! - You get a street address, not just a PO Box #. - They will accept packages from all major mail services on your behalf. Just pick them up during business hours if they don't fit in your box. - Sell a bunch of c**p on fleabay? Just drop it off and they will take care of all the shipping for you. Just settle up later. Bruce who runs the place is one of the nicest guys you'll meet and will recognize you the second time you come in! This place is well run, very convenient and extremely reasonable. If you live or work in Vernon Hills, go in and they'll help you avoid a ton of hassles from the incompetent USPS and the inconvenient UPS!

Located towards the end of a strip mall off of 60. This place seems extremely outdated. The…read morecounters and cabinets are pretty beat up and the lighting is pretty dim. I have been to this location multiple times, only checked in once. There only seems to be one worker here at a time. They are always friendly and eager to help. I would say that they are cheaper than Fedex Office (in the strip mall across aspen). Despite the interior, I recommend this place. The technology seems outdated but it works! And they have all of the last minute shipping supplies you'll ever need. This place could use a facelift then it'd be 5 stars. At least in my opinion

These guys are fantastic to work with Friendly, easy going,…read morebut professional. Excellent quality of print They will 100% be my go to for all printing needs

I cannot say enough good things about Dan at this location. We reached out to him to order signage…read morefor an upcoming event since our previous event planners used this location 3 years ago. Dan knew exactly the event we were talking about and had all of the files stored from three years ago. He has been SO responsive and helpful in making sure our signage was exactly the way we wanted, and he's even made sure we can get it all done in less than a week. We will never use another signage company again--THANK YOU, Dan!!

I honestly don't love going to fedex. I've had so many issues with their shipping in the past but…read moresometimes I have to go here for some business stuff. I come up this location a few times and haven't had any issues with the staff. I went in today and there was absolutely no one in the store besides two employees. A man and woman. Neither said hi nor acknowledged me. The both were towards the back of the store behind the counter and just stared at me. Finally the woman just walked into the back and seemed to have an attitude with me even being there. Mind you, it's a good half an hour before they close, not like I was coming in as they were locking the doors. I just needed them to scan something and drop it off. I really can't believe even a greeting is like pulling teeth these days. Can't handle the rudeness.

This place was fantastic. In the week prior to my mother's funeral I visited two other locations…read moreand the service was nothing to review. Here, I was treated with great courtesy and considerable empathy for the given situation. Specifically, this dude Jose helped me out and was fantastic. After my friend noticed an error I made, they reprinted the corrected material speedy and with kindness. I don't want FedEx to send me a sympathy card, what I needed was thoughtful, efficient, and responsive service. They far exceeded my minimum expectations.