Those of you who read my reviews know how much I strongly value customer service, and I received…read moredynamic customer service at this store. I came to have items shredded, shipped, as well as to buy shipping boxes, and when I entered, I noticed both Scotty and his co-worker greeting customers by their names. This is important to me because it shows that they have a loyal customer base, speaking to their level of service. Scotty walked me through the process of shredding (I've never done this outside of my office), and assisted me with my boxes. He was also incredibly friendly, and didn't seem the least bit annoyed when the almost 10 lbs of paper I had fell out of my bag and onto the floor. Since I bought so many boxes, Scotty suggested I make a couple trips to my car and held the boxes in-store until I returned. He also, like a true gentleman, helped me with the door as I made my final exit. I like to go where "everybody knows your name", so I'll definitely return to this UPS Store location. I urge everyone else to do the same!

They offer good service for passport photos and even offer a guarantee if photos are rejected, one…read morecan easily return to the store to have the photo retaken. Store is neat and has everything.

Jamie and Ty are the nicest most helpful staff at any FedEx store I have ever been to. Really…read morehelpful and know their stuff. I appreciate the technical help. If anyone needs a FedEx store this is the one to go to!

Daddy had to send a fax. We came here for various reasons…read more The service, although helpful to some degree was marked by a condescending and disinterested/annoyed tone which got better as our tone became more annoyed by their tone... Ugh. Anywho, fax got sent eventually, and as we were there lots of packages were handled efficiently. I've come in the past when service was excellent. They have all the supplies you need. This spot doesn't seem to have those self service computers that the Adams Morgan location on Calvert St has. If nothing else, you can ship your anything from here instead of waiting in the unending lines across the street at the real Post Office. Dad gives this place 4 stars. I give it 2, so we'll average it out at 3.

Tonya and Roe were so kind and helpful! They worked very hard to resolve our situation with our…read morepackage and handled it with so much care and understanding!

Based on what other reviewers are saying, I assume Tonya is the person I've encountered at this…read morepost office multiple times. She is belligerent and passive aggressive. While clerks at other POs will adhere the certified mail sticker to your package, the clerk here won't take it unless you've affixed it to your letter in exactly the right place. Given that I send certified mail about once every 5 years, it's not like I know where the perfect spot is. The instructions on the wall she points to are inadequate, especially if your eyesight isn't perfect.

The negative reviews on this location are so surprising to me! The employees here are always so…read morefriendly and I'm usually in and out in minutes. This morning I arrived a couple mins before they opened and 9am on the dot I was welcomed in with a smile and excellent service.

I needed to get an old photo laminated to prevent it from tearing. Within a minute of entering the…read morestore an employee greeted me and taught me how to use the self service lamination machine. I then had to ask about whether I could trim down the sides with scissors without damaging the lamination and he directed me to a cutting table available for use. Super helpful, kind, and efficient. They had maybe 3-4 employees in who were helping the ~6 customers in the store when I was there at 11am. It's nice to see they're not skimping and relying on one or two people to manage all the customers. I will visit again, as I also noted a good supply of basic business and personal stationery. What a good find, I was nervous they'd be focused only on shipping services!

I've been coming to this UPS Store for about three years now, and somehow I still don't know the…read morestaff by name, which I'm realizing is a shame because they all deserve a shoutout. It seems to be the same small team of three men and one woman, and every single one of them has consistently been friendly, patient, communicative, and genuinely helpful. Over the years, they've gotten used to seeing me, and there's now that easy, welcoming rapport that makes it feel like a true neighborhood store. When I bring my dog in, they always make sure he gets a treat, which is such a small thing but says a lot about the atmosphere they've created. I regularly have to use UPS, FedEx, and USPS depending on what I'm shipping, and I can confidently say I am always happiest when the package gets to go through UPS. That's entirely because of the people working at this location. After three years of consistently great customer service, they deserve some recognition. Thank you to the whole team for always making a basic errand a genuinely pleasant part of my neighborhood routine.

Yes I was glad that they were the only office store that was open in the entire city on Labor Day…read more However to charge $2.29 for a single page black and white page is highway robbery. I asked one of the two clerks as to why their price to print out a single no -color page costs 8 times higher than anywhere else, and he suggested that I should go ahead and go there. I thought that was a very cocky and rood response. Both of the clerks acted extremely arrogant and I was the sole customer in the store. Then on top of that, it took them several minutes to get the printer to even work. Yet I still got robbed. The only reason why I am gifting this place 2 stars is because they were in fact open when nobody else was, and one of the employees gave me directions to U Street.

Because I'm tired of this case and waiting for them to resolve it, I'll be brief. Dropped my TV off…read moreand insured it for full value. The TV was brand new and packaged by myself (I have been packing and shipping professionally for 5+ years). It was in perfect condition and arrived as such (http://imgur.com/a/L7FG4). I cannot be any more upset with this service. It was shipped through a corporate account and I filed a claim. The claim was denied. Reason? The agent at the counter claimed the box was damaged ahead of time. The box was brand new with 4 1" high density foam corners. I have a receipt for the purchase date of this box. Two other boxes were damaged, one to the point of being tattered and fixed by someone along the line with packing tape. To comment on the rest of the store? They didn't greet me. Not a single hello either of the two days I came in, no friendliness or assistance carrying in over 15 large boxes to move my entire life across the country. This wasn't service at all. I try to be patient since I have worked in customer service my whole life, but I wholly believe you get what you give. I was incredibly patient and friendly and to no avail, I was still burnt. Pick another location, these people aren't trustworthy with expensive/insured packages. EDIT: Improved rating because the manager was so good in this process. He made everything better that he could.

Honestly would avoid strictly because of rude customer service, very dismissive, not worth the…read morehassle.

Great job and good price…read more Just need my jeans shortened a few inches to match the length of another pair I brought in for reference. The team at Cleveland Park Valet even called me to confirm the job and was able to get it done in time for my trip. $15.00 to shorten jeans. Not bad.

I can't say enough good things about Cleveland Park Valet. The quality is always spot on, whether…read moreit is dry cleaning, alterations, or shoe repairs. Bobby and Peter are absolute pros and a pleasure to deal with every time. They even offer notary services for a tiny fee and handle it quickly and professionally, which has saved me more than once. The parking in the back is a huge bonus now that the Cleveland Park service lane is gone. And as a sweet final touch, they are always so kind to my dog, who now expects a friendly hello and a treat whenever we stop by. Truly one of those neighborhood businesses that makes life easier and brighter. I recommend them wholeheartedly.

I brought my vintage Babylock BL 415 here as it didn't respond without tons of power behind the…read morefoot pedal. He immediately that it's likely the stitch length regulator cam arm. He told me it probably needed sanded down. He gave me a two week estimate but called me a few days after saying I could pick up. My machine now sews smoothly without having to press down hard on the pedal. I would definitely come back again

I made quite a few a few beginner mistakes on my new machine and it was *so* *noisy*!! Should have…read moreread the manual...! :( I took it in to the shop for maintenance and they worked their magic - it sews like a hot knife through butter now. Thank you!!!!

Best experience securing a visa, ever! Travisa SUCKS!…read more I had to process and expedite a visa for one of my 8 bosses, who is travelling to [insert Western Asian country here], and needed the visa in less than five days, which I thought was impossible. CIBT made it happen in three. Their online process and customer service is stellar. Without requesting, a CIBT rep called and politely updated me on the process each day. This morning when I went to pick up the visa, I mistakenly arrived at 8am, though they open at 8:30. Oops. Fortunately, a CIBT employee just happened to arrive when I did, they let me in, gave me the visa, and I was out the door before they officially opened. CIBT is efficient, courteous, and I'll definitely use them for any business or personal visas in the future.

Super fast turn around time . Very professional and answered all my questions. I will definitely…read moreuse their services again in the future .

I don't normally write reviews for businesses but I found the customer service and friendliness of…read moreWendy quite noteworthy. The Printer is an earnest, stalwart business of the community that does its job with consistent excellence. Wendy is a great person to work with and super helpful. Go to this place for your special printing needs.

Very helpful and knowledgeable staff. I was in and out in 5 minutes for a small but a little…read morecomplicated print job. FedEx turned me away with no assistance but Wendy and her team took the time to understand what I was trying to accomplish and helped me do it. Highly recommend!