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The UPS Store

2.3 (3 reviews)
Closed • 8:00 am - 6:30 pm
Updated a few days ago

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3 days ago

I went to this location for my returns and they are very helpful. They helped me to submit my returns and packed it too for free.

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9 months ago

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1 year ago

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Ask the Community - The UPS Store

Ship On Site

Ship On Site

(15 reviews)

Choose your preferred/required shipper - UPS, Fed Ex, USPS, etc. - Ship On Site does them all, with…read moreone-to-one friendliness, excellent and unique items for gifting or elevating your postal experience, and no extreme cost difference from going to a Fed Ex or UPS Store - but a whole lot more charm, selection and shopability. For those of us who are Amazonites, if you time it right, free packaging and shipping with tracking receipt provided @ your local office store that starts with an "S" is kind of unbeatable, but as more folks discover it, the lines are getting longer and harder to time. We've used Ship On Site for personal shipping overseas, national work shipping that requires high efficiency and speed, and yes - Amazon returns. It's conveniently located right off Capital on Wake Union Church Rd, with access that enables easy off-and-on Capital Blvd via easy-access and egress through the strip center with Big Lots and an Ace Hardware to which it is adjacent. The staff is friendly and accommodating, and it has a connected gift shop that has super cool unique cards and related items. Check it out, definitely worth your time. Will add a few pics later this week to top this review off.

Ship On Site is a great place to mail packages from. I had to mail one UPS and another Fed Ex so I…read morecould do both at once here. They do copying and other services as well. Besides the shipping side of the store, the other side is a gift shop with unique gifts. You can drop off donations to Note In the Pocket as well. The staff are helpful and friendly in meeting your needs.

FedEx Office Print & Ship Center

FedEx Office Print & Ship Center

(3 reviews)

At least in my experience, this shipping company has the worst customer service I have ever…read moreexperienced. I like doing things from the comfort of my home so I expect to be able to print out a shipping label. No matter what I did, the website would not accept my information. So I went to the local FedEx center to get a label and ship it. They told me that they couldn't print out a label for me so I had to go to Walmart to get it printed. The one in our local Walmart has rude and condescending employees. I told he employee this, he shrugged and said that he was sorry but their center doesn't print out labels and the store in Walmart was the closest FedEx that could. I went to the UPS literally across the street. The cost was the same but no hassle. I definitely do not recommend this company as a whole. They should take another look at their business model to make all of their centers customer friendly.

The manager of this store needs to work harder at customer satisfaction. None of the employees…read moreanswer the phone and it rings for longer than 5 minutes with no one picking it up. This tells me the employees are either instructed to not answer the phone or there is no requirement to do so, thus they do not answer customers queries. This all signifies to me that there is a terrible manager in place at this Walmart / FEDEX location who does not care about ensuring that families get their holiday packages. The regional manager or Southeast Reps need to be aware of these break downs in efficiency and people first customer service. Any number of customers who need assistance in the store can wait on line while a phone call is answered. If not on the first ring, perhaps on the 15th. Even a hello thank you for calling Fedex, can you please hold for just moment. No, nothing. Endless ringing. I mean, why even pay for a landline?

The UPS Store - shipping_centers - Updated May 2026

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