My father passed away and the next day I brought in a 123 year old antique portrait of my grandfather to be packed and shipped to my home in Maryland. Along with feel grief I was very nervous about this antique arriving safely. It obviously had sentimental value to me but as a historical piece, it was important to me to preserve it. The manager packed it himself and he did an absolutely amazing job. It arrived perfectly. I was worried the old glass would break, but nope! It arrived without a scratch and I am grateful. read more

Went to get a passport photo and was told that they did not do them after 1pm on Saturday. The on duty manager was extremely rude and I will not go back to this location again read more

Best UPS in Tucson ! Best employees that go out of their way to always help and are so professional and great customer service with a smile . I have a home business and do a lot of shipping .. they always offer best offered shipping options . Also offer notary services and fax and printing services at good prices . Hassle free professional fast service ! read more

Initial send out wasn't bad at all. However when my package was lost, i call this store and I tell them.I need to file a claim on a package that you guys lost. I was told to ask nicely if you can believe that or not. So I said okay.Please file a claim on a package that you guys lost. I was hung up on and nobody answered my phone call again. Whoever is in charge.I want to let you know it takes zero qualification for understanding. I gave you guys property to get somewhere.I paid for it , you guys lost it. Please explain to me why i'm supposed to be nice. read more

Always clean , polite and great service ! I drive out of my way to go here . I have been using this place for over 5 years!

I have had my fair share of Amazon returns over the years. I have been to this store multiple times. There have been many times when it has been insanely busy. I have seen people mailing stacks and boxes of stuff. Only one time I recall that the staff seemed kind of grumpy. That's the exception that proves the rule. Those are good odds. They get to be human. All of the other times they have been polite, professional, and genuinely pleasant. Those are rare qualities. They wait patiently until I find the QR code on my phone. They don't seem in a hurry, although you KNOW they have so much more that they could be doing. If someone is occupied in the back they come to man the registers immediately. Very pleased indeed. read more

Service was excellent. The clerk who helped me explained my options and assisted. She was patient and kind. Personally, this was greatly appreciated and I will be a customer going forward. read more

DON'T USE THIS awful store. I went to this location to send a gift to Mexico. This guy Dorian had the worst customer service ever. He didn't have patience with me and was asking me questions on what the material of my gift was to the point I had to open my gift after I told him I bought it at Kohls. He replied people send use items all the time. He made me give him my phone number three times and said he didn't find me in the system when I have used this place many times before. After an unsuccessful service Iand someone wishing me a good day I came out of the store. I returned and told him that I wish he will have a 90 year old mother to whom he will need to send a gift to which he replied " Get out of my store I am calling the cops on you" HOW ABOUT THIS CUSTOMER SERVICE? Don't bother using this racist store! read more

I have never been treated so poorly in my life by an employee. I waited to have my packages scanned in because I am a small business and need to make sure they track so I am protected in case of lost packages since it's the holiday season. Dorien scanned them and I asked a basic question of "How can I ensure the packages are actually tracking after you scan them since last week one never scanned until delivery?" He immediately became combative and aggressive with me saying it's not his problem and there is nothing they can do it's all on the driver and maybe I shouldn't use their service if I was so worried about it. His manager came up and tried to explain in more detail and a much nicer way the reasons why and he just kept talking over her antagonizing me saying he already told me and I just need to leave. When I told him I'm trying to listen to what she's saying he lost it and was like you don't need to we already told you, get out. I started to leave and then tried to get my packages back to take elsewhere but the manager assured me they would be scanned. Dorien is aggressive, rude, a bully and as seen in other reviews mentioning him it's not just me who has had a run in with him. I can't understand how asking a question elicits him to fly off the handle at me, and yes I definitely was rude back to him after that because I'm not going to let someone yell at me for asking a question. I will probably be switching back to fed ex and usps for my heavier items to avoid being treated like that. Everyone else at that store is so nice and helpful and I have never had a problem ever until him. read more

This store is very convenient and helpful. Marissa was understanding and patient with me while helping me ship out a package. Recommend this store great service! read more

DO USE THIS wonderful store. I went to this location to send a gift to Mexico. This guy Dorian had the best customer service ever. He did have patience with me and was asking me important questions that are a requirement for his job. I opened my gift to show him the steal I got at kohls. He told me about how people send used items all the time. I repeated my phone number wrong to him 3 times because of my incompetence. after a successful service land. someone even wished me a good day! I loved my experience and don't listen to Gabriela C. Her 90 year old mother didn't want that crappy gift from kohls anyways, she loved my gift tho ;) read more

It's a Saturday afternoon and I needed a Notary. UPS store is close by and convenient. I was in and out in less than 20 minutes.

So my wife called the store to check if the notary was there. We live in vail. They said yes it's a Saturday. She rushed over there and got there at 4:30 pm there advertise that they are open till 5:00 p.m. They told her that there are no notary services after 4:30. She got there at 4:30!! read more

The UPS Store - Printing Services Near Me - Tucson, Arizona

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I overnighted​ a 30-day move-out notice to my mother's assisted living facility on the east coast because I was moving her to Tucson. UPS lost the letter so now the facility is charging my mother almost $7000 for breaking the lease. UPS will not hold themselves accountable for their mistake and my mother is stuck paying this money. This is wrong on so many levels. All they will pay for is "the cost to replace the letter." What good does that do my mother? Replacing the letter will not reverse the $7000 charge. read more

The UPS Store - Printing Services Near Me - Tucson, Arizona

Been going here for years, staff is very friendly and always helpful. Even during Christmas go out of their ways to help separate my package deliveries from my wives to help maintain some surprises. Since I prefer to have packages and important mail controlled and secure, especially when out of town, well worth the cost and drive. read more

Very fast and great customer service. All of the employees there have always been helpful. They have notarys there and it's really a full service business. read more

Used their notary services and purchased some other items. They were fast, courteous and professional. Prices were great as well.