This review is long overdue! My husband, Bob & I have been…read moregoing to this excellent FedEX location for over 20 years, and finally decided it was time to write a review because we appreciate their fast, friendly and invaluable service. Whenever we've had questions regarding shipping, or printing; they're always very helpful, and even given tips with packaging, and cost saving strategies. Moreover, If you're pressed for time, and have a shipping label on your package, you can get your own tracking number printed out, by scanning your parcel at the Kiosk machine, located at the entrance, and it's super easy to use. This location is clean, fully stocked with supplies and boxes for your packaging needs, In conclusion, we want to thank Victoria, Doug, Christina and all the others, for outstanding service, and treating Bob and I like family. What a great team and a well run store! Please keep up the great service and we'll keep coming back for all our shipping needs. Sincerely, Bob & Lucy

At the corner of Square Lake and Woodward. Pretty complete in terms of do-it yourself and full…read moreservice. Very organized and clean. Needed some help with the do-it yourself machine as I had a lot to copy - the max is 80 sheets per go. And I had 5 sessions. Can use credit cards or get cash put on their card.

Retail is tough.... Retail during a pandemic; more so…read more THANK YOU to the staff of this store for holding it together. While I was picking up a package, one of their associates was getting an earful from a customer about the speed of service. The associate remained calm and polite, even though they were treated with disrespect. When I reached the front of the line (5-10 minutes) I was given my parcel quickly, and got on my way. I would say we are winning if package delivery timeline is our greatest worry. KEEP UP THE GOOD WORK.

Very disappointing experience at this FedEx location. I came in to return five items and the…read moreemployee working the counter was extremely rude, dismissive, and unprofessional from the beginning. Two of my returns had originally been shipped to me together in the same box. I did not realize the retailer had issued a separate QR code for one of those items, so I was briefly confused when I had an extra code. I apologized and was trying to figure out the situation, but instead of helping, the employee scoffed and walked away as if I was inconveniencing her. I ultimately purchased another box myself and separated the item so the return could be completed. She also printed several return labels at once without keeping track of which label belonged to which package, then handed the strip of labels to me and expected me to figure it out. She barely responded when we asked questions, walked away while we were speaking to her, and would not even help lift one of the packages, so we had to carry it behind the counter ourselves. What made the experience especially uncomfortable was watching how differently she interacted with other customers. I was the only customer when I initially walked in. Later, an older white gentleman came in to drop off a package and she immediately became friendly, conversational, and engaged with him. I observed the same friendliness toward the other white customers who came in, which was a very noticeable contrast to how dismissively I was treated. I cannot say what her intentions were, but as a person of color, the difference in treatment absolutely felt like a microaggression and made me question whether race played a role. I recently moved to Michigan from Los Angeles, and I am not going to ignore behavior like this when I experience it. Regardless of the reason, no customer should be treated as though they are a burden for asking for basic assistance at a shipping counter. The attitude and lack of professionalism were unacceptable, and I would not return to this location.

Since they are not partners with FedEx or UPS, they can offer both and the Post Office. They showed…read moreme my best option. Both Jason and Ryan are professionals and personable.

The hours posted start at 10am. I have waited for over 30 minutes for the store to open. Multiple…read morepeople came and left during the time that we were waiting. This isn't the first time this has happened. This is extremely unprofessional. @packandshipplus either change your hours or hire someone reliable!

This store was great to me. The young lady 7/17 helped me secure my five packages and was very kind…read moreby calling me back. Also, the two gentleman at the store is knowledgeable and I would suggest people go to that store to send your package.

This used to be the best UPS location, but since the new ownership took over, it's gone downhill…read more Charging $2 for one black-and-white print is outrageous especially when FedEx down the street charges just 25 cents.

I drop things off here a few times a year, most recently last week. Things always go well because…read morethe staff is helpful and organized. If you have just a drop off, they will check your package and give you the tracking receipt. If you need more help they will help you package your item. I've never waited long - maybe a minute or two, but that's to be expected during the holidays. The store is clean which I appreciate. The only improvement they could make would be automatic doors or a button to open the doors. When you have your hands full of packages it can be a real struggle to figure out how to get in without dropping your stuff.

My customer service agent helped make sure to wrap up my package correctly and processed it for…read moreshipping in record time. Thank you!

Extremely helpful, patient and professional! So glad to find a plethora of services close by. Neil…read moreand his team give great service with a personal caring touch. Thank you!

I have a box there now(south adams) versus the older store in ROCHESTER at the LIVERNOIS ADDRESS ,…read morethe PAckages take one to three days longer to get than before and they often do not send me a notification.I switched because it is annoying to drive in rochester hills traffic but will not continue to use the box much longer - i now do not need it since i retired.

Quick responses and genuinely helpful. I have used them several times and will continue to use them.read more

I called around to a few other companies before choosing American Court Services, and most of them…read moretried to add extra, unexplainable fees or rushed me off the phone. When I spoke with Max at American Court Services, he made me feel comfortable right away and explained every detail clearly. My documents were served quickly, professionally, and without any surprises. I'm really glad I chose them. Thank you Max!

My friend and I needed to print a eulogy for a funeral... we stopped at this FedEx because it was…read moreclose to the funeral home. Initially, I was impressed because their printer was very easy to use. However, it quickly became apparent that even though the machine charged me, it was not going to cough up our prints. Susan made time to come over and look at the printer- and said it wasn't working. We explained the situation, and she was kind enough to use an employee computer and printer to print them for us. Five stars for Susan's extraordinary service. 0 stars for having the only printer in a printing place not work.

This facility is closed. Went there today to send a package and the building is completely empty…read more The outside sign is gone. No information on the door for customers. I helped one lady find an alternate store.

I called the Swift Shop about passport photos for my wife and 4-month old. I could tell right away…read morethat the owner really cared about getting it right, so we went with them. I'm so glad we did! The photos are perfect! When my wife went in to take the photos, she saw the most beautiful balloon arrangement she'd ever seen. She mentioned it to me when she got back home. I made a mental note to go back to get it for her first Mother's Day. You can see the results in the photos. They're a true show stopper! In fact, a stranger stopped me in the parking lot to take photos. My wife teared up a bit when I gave them to her. If you're looking for a special gift for any occasion, I can't recommend their balloon arrangements enough! PS: the owner is so nice and so thoughtful! You can trust her to get it right, no matter what she's handling for you.

From the owner: Locally owned and operated. Swift Ship - Your Trusted Shipping, Mail, and Notary Solution!…read moreWorried about package theft? Swift Ship offers secure mail and package receiving, along with convenient shipping through all major carriers. We also provide notary services and flexible mailbox rental options to suit your needs. Count on us for reliable, community-focused service that keeps your mail and packages safe and accessible—all in one place. Visit us for peace of mind!