This review is long overdue! My husband, Bob & I have been…read moregoing to this excellent FedEX location for over 20 years, and finally decided it was time to write a review because we appreciate their fast, friendly and invaluable service. Whenever we've had questions regarding shipping, or printing; they're always very helpful, and even given tips with packaging, and cost saving strategies. Moreover, If you're pressed for time, and have a shipping label on your package, you can get your own tracking number printed out, by scanning your parcel at the Kiosk machine, located at the entrance, and it's super easy to use. This location is clean, fully stocked with supplies and boxes for your packaging needs, In conclusion, we want to thank Victoria, Doug, Christina and all the others, for outstanding service, and treating Bob and I like family. What a great team and a well run store! Please keep up the great service and we'll keep coming back for all our shipping needs. Sincerely, Bob & Lucy

At the corner of Square Lake and Woodward. Pretty complete in terms of do-it yourself and full…read moreservice. Very organized and clean. Needed some help with the do-it yourself machine as I had a lot to copy - the max is 80 sheets per go. And I had 5 sessions. Can use credit cards or get cash put on their card.

Tried to print here their computers are older than America itself computers aernt even expensive…read morestop being a penny puncher and upgrade your store for the love of god

I've been using this place for years now. They do such a great job in there. Always fast, rarely…read moresee lines (if there is it moves fast) Employees are polite, courteous, reliable and professional. I could go to others closer, but I love this one. And it's in a great shopping center. Great location, great employees!

This used to be the best UPS location, but since the new ownership took over, it's gone downhill…read more Charging $2 for one black-and-white print is outrageous especially when FedEx down the street charges just 25 cents.

What an amazing experience I had with this UPS store! I had something I wanted to return and I went…read moreto this UPS store for the first time​ and I felt so welcomed by the team members and the owner was actually there as well​ and made me feel so welcomed and he was such a nice person with good communication and manners. The service was very satisfying and they helped me return the order very easily with no problems. Definitely recommend this place if you want to return an order, get something packaged, get something printed etc. This place is the right place to go to!

Just like the previous reviewer, I received a ridiculously high quote. I understand people need to…read moremake a profit, but this was gougingly high. I was also told that FedEx doesn't service this area, which is untrue. I ship daily for my own business so know the costs inside out. I'll be using someone who is charging a reasonable rate for the services provided.

The hours posted start at 10am. I have waited for over 30 minutes for the store to open. Multiple…read morepeople came and left during the time that we were waiting. This isn't the first time this has happened. This is extremely unprofessional. @packandshipplus either change your hours or hire someone reliable!

Honestly every time we use Pack & Ship Plus it's brilliant service! Ryan is so professional, help,…read moreand always makes it easy (even when shipping internationally).

I drop things off here a few times a year, most recently last week. Things always go well because…read morethe staff is helpful and organized. If you have just a drop off, they will check your package and give you the tracking receipt. If you need more help they will help you package your item. I've never waited long - maybe a minute or two, but that's to be expected during the holidays. The store is clean which I appreciate. The only improvement they could make would be automatic doors or a button to open the doors. When you have your hands full of packages it can be a real struggle to figure out how to get in without dropping your stuff.

My customer service agent helped make sure to wrap up my package correctly and processed it for…read moreshipping in record time. Thank you!

This review is long overdue! My husband, Bob & I have been…read moregoing to this excellent FedEX location for over 20 years, and finally decided it was time to write a review because we appreciate their fast, friendly and invaluable service. Whenever we've had questions regarding shipping, or printing; they're always very helpful, and even given tips with packaging, and cost saving strategies. Moreover, If you're pressed for time, and have a shipping label on your package, you can get your own tracking number printed out, by scanning your parcel at the Kiosk machine, located at the entrance, and it's super easy to use. This location is clean, fully stocked with supplies and boxes for your packaging needs. In conclusion, we want to thank Victoria, Doug, Christina and all the others, for outstanding service, and treating Bob and I like family. What a great team and a well run store! Please keep up the great service and we'll keep coming back for all our shipping needs. Sincerely, Bob & Lucy

I had a very disappointing experience with Vicki, who claims to be the store manager. I came in to…read moreship a package, and the store was completely empty aside from two employees standing about 20 feet behind the counter, engaged in conversation with each other. As I approached the counter, Vicki told me to use the self-service kiosk instead. I was already at the counter, and I don't think it's unreasonable to expect assistance from staff in that situation. Neither employee made any effort to assist me, so I walked over to the kiosk. As soon as I touched the screen, Vicki appeared beside me and began explaining how to use it--despite having just declined to help moments before. While doing so, she attempted to take my package from my hands not once, but twice. I told her firmly not to grab at my package and that if she wasn't willing to help me at the counter, I certainly didn't want her interfering now. She stepped back and stared at me for a moment before walking away, then proceeded to make rude remarks about me to her colleague, which I could clearly hear. As I was leaving, she sarcastically said, "Have a nice day," prompting me to call out her behavior. When I addressed the sarcasm, she denied it and claimed she was simply commenting on the weather. I expressed my frustration with how I was treated--ignored when I needed help, then badgered when I attempted to use the kiosk. When I asked to speak with the store manager, she smugly informed me that she is the manager. I sincerely hope the company reviews this feedback and takes it seriously. If you look through other Google reviews, you'll notice a common pattern: Vicki's name is frequently mentioned in negative experiences. That should say something. If this is how the store manager conducts herself, it's no surprise the employees are following her lead.

Great Company. I have shipped many items with them and am completely satisfied. I send products all…read morearound the United States and I get the best rates with them. Thanks Guys!

From the owner: Unishippers is a one-stop, full-service, third-party logistics (3PL) provider for small to…read moremid-sized businesses We offer both small package and freight logistics services, plus consultative expertise and affordable rates. We are part of the nation's largest Authorized Reseller of UPS® and give you access to a portfolio of 65+ vetted less-than-truckload (LTL) carriers. As a Unishippers franchise, we get to know your business and provide personalized, tailor-made shipping solutions that address your unique needs.

They are so easy to work with! I had chosen fabric from somewhere else. Foam and more came and…read morepicked up my dining chairs and eventually a wing backed chair and reupholstered it all. They were in touch with me during the process and even cleaned up the legs of the chairs for me. The dining chairs and the wing backed chair all look fabulous!

I cannot speak highly enough of Foam N' More. They re-covered three couch cushions and it would…read moretake 6 weeks. It took one. The work was impressive.

Recently won/bought a small fragile painting (over 100 years old) in a DuMochelles auction. The…read moreauction house provided a link to Pak Mail and my experience could not have been more positive. Leonardo & Bob communicated the quote & timing expectations. And the painting package arrived well-packed and beautifully/safely intact! Very recommended!

So, the other day as I was headed to work I needed a quick stop to mail a birthday present. Surely…read moreyou say, by 9am the post office will be open?? Surely you'd be wrong in Ferndale! NOT!! However- have no fear you people that anticipate a business will be open by 9- a time that most poor souls are at work, getting to work, or already slaving away by this time. Because! Pak Mail is open. Now they aren't the cheapest in town... but customer service is their game. If you kindly ask for the most expedient and cost effective method- they will tell you. They will also pack it for you, label it for you, etc. I've been in here a few times, not always best deal, but effective. Additionally they are a package return for Amazon! Bonus!!! AND they are seconds away from the post office that only opens at 9:30 am.