This review is long overdue! My husband, Bob & I have been…read moregoing to this excellent FedEX location for over 20 years, and finally decided it was time to write a review because we appreciate their fast, friendly and invaluable service. Whenever we've had questions regarding shipping, or printing; they're always very helpful, and even given tips with packaging, and cost saving strategies. Moreover, If you're pressed for time, and have a shipping label on your package, you can get your own tracking number printed out, by scanning your parcel at the Kiosk machine, located at the entrance, and it's super easy to use. This location is clean, fully stocked with supplies and boxes for your packaging needs. In conclusion, we want to thank Victoria, Doug, Christina and all the others, for outstanding service, and treating Bob and I like family. What a great team and a well run store! Please keep up the great service and we'll keep coming back for all our shipping needs. Sincerely, Bob & Lucy

I had a very disappointing experience with Vicki, who claims to be the store manager. I came in to…read moreship a package, and the store was completely empty aside from two employees standing about 20 feet behind the counter, engaged in conversation with each other. As I approached the counter, Vicki told me to use the self-service kiosk instead. I was already at the counter, and I don't think it's unreasonable to expect assistance from staff in that situation. Neither employee made any effort to assist me, so I walked over to the kiosk. As soon as I touched the screen, Vicki appeared beside me and began explaining how to use it--despite having just declined to help moments before. While doing so, she attempted to take my package from my hands not once, but twice. I told her firmly not to grab at my package and that if she wasn't willing to help me at the counter, I certainly didn't want her interfering now. She stepped back and stared at me for a moment before walking away, then proceeded to make rude remarks about me to her colleague, which I could clearly hear. As I was leaving, she sarcastically said, "Have a nice day," prompting me to call out her behavior. When I addressed the sarcasm, she denied it and claimed she was simply commenting on the weather. I expressed my frustration with how I was treated--ignored when I needed help, then badgered when I attempted to use the kiosk. When I asked to speak with the store manager, she smugly informed me that she is the manager. I sincerely hope the company reviews this feedback and takes it seriously. If you look through other Google reviews, you'll notice a common pattern: Vicki's name is frequently mentioned in negative experiences. That should say something. If this is how the store manager conducts herself, it's no surprise the employees are following her lead.

This Ups store and it's staff provided excellent service. Heather was very helpful guiding me…read morethrough a return. She was courteous, very knowledgeable and efficiently helped me complete my task. Further, the store is well lit, clean, and offers a variety of services. Highly recommend.

I never write a poor review for a business but feel like I have no choice. I went to this UPS…read morelocation because I was always happy with their service. I had a simple request...please send this package without needing a signature upon arrival. This was a surprise gift and had to be done this way. Tim assured me after I double checked with him before leaving that no signature would be required. Well-he was wrong because he forgot to uncheck the box that says no signature required! A simple task that he did not do! I was the only one in the store at the time so they were not busy at all. I will never go back because the staff cannot be trusted to do their job correctly. Now I am left with a huge problem!

Since they are not partners with FedEx or UPS, they can offer both and the Post Office. They showed…read moreme my best option. Both Jason and Ryan are professionals and personable.

The hours posted start at 10am. I have waited for over 30 minutes for the store to open. Multiple…read morepeople came and left during the time that we were waiting. This isn't the first time this has happened. This is extremely unprofessional. @packandshipplus either change your hours or hire someone reliable!

Love coming to going postal !! Great service friendly people !…read more Always wonderful and fast .

I have been using this Goin' Postal for a few years and have had a great experience every time I've…read morebeen here! Everyone is friendly and helpful and in a good mood even during busier times. Today, I was taking a particularly long time to find the address I needed in my phone. The man who helped us (owner or manager??) was soo patient and showed my 3 year old some cute (and impressive!) magic tricks while we waited. My son thought they were soo cool and couldn't believe he made a couple items disappear. It was super sweet and made the time fun and easy. I use this location all year round and they always make it easy!

Don't come here for Amazon returns. Very very slow. There's always a line. Every time I come,…read morepeople get tired of waiting in line and leave. Otherwise friendly.

Thank you Staples . Didn't know you had pet products ! This empty copy paper box has been here for…read moresix months. I don't have the heart to move it. It's really holding up surprisingly. My cat hangs out here all day.

Very convenient to have one place to go for all shipping needs. I have been a few times, sometimes…read morewith questions and other times having a bad day needing to finish a tedious task. Staff is very professional and friendly, knowledgeable and offers great solutions. Prices are reasonable and it's nice to see they offer a small selection of products from local artisans. My favorite part of visiting this store are their dogs. Quiet and friendly but sweet and lovable. Dog treats are aren't required but I promise if you bring some you will have new friends.

Very professional and knowledgeable staff. Everybody at this location is always very helpful and…read morefriendly. Much better than dealing with the post office.

The owner, Seth is his name, is committed to his customers. I once had a package delivery delayed,…read morewithout UPS's explanation. He contacted them, started an investigation into why the package hadn't arrived by the predicted arrival date. This was an important delivery that I'd paid a premium amount to be assured it arrived on time . When UPS still wasn't able to follow through( most times they can deliver on time) and the delivery was delayed from Friday morning arrival to the following Monday, Seth informed me that he would fully refund my shipping cost. He honestly felt bad that the delivery was not on time. He OFFERED the refund. I didn't need to negotiate a refund. What a pleasure to work with an owner who shows stellar character supporting his customers. Not often seen in our world. He has all my future business..

Great experience. They helped very well throughout the whole process I was there and are incredibly…read morefriendly. Amazing people and service.

Needed some business cards printed quickly with Chinese text... they were able to proof it out on…read morethe spot, and even though their card cutter was broken had me enough multi-color cards for an urgent meeting within 48 hours.

Had great experience with this place over the years. Friendly, easy to work with, reasonably…read morepriced, timely service, and most importantly, they do a great job!