This UPS Store is my go-to spot (out of necessity) for online returns, even if the parking…read moresituation is a little unusual. There isn't any real designated parking--you basically pull up in front like a "drive-thru," hop out, and run in. One funny thing: every time I walk in, they say, "Thank you for using the Kiosk," whether I actually used it or not. It's become kind of a running joke in my mind at this point. That said, the staff is consistently helpful and genuinely nice. Whether I bring in an Amazon return or something completely unrelated, the guys working there always take care of it quickly and without any hassle. They're efficient, friendly, and make the whole process easy.

The store is very unprofessional. They just do not answer the phone ever. I tried for an hour. I…read morewent there. I left some papers that were very important. All I had to do is go to another UPS store have them faxed over. Nope they don't answer the phone so I had to drive all the way back 40 minutes round-trip because these idiots don't know how to conduct business and answer a phone. I don't care how busy you are. You should answer the phone. There's three people working one of them can answer the flipping phone. I hope your boss sees this because you're really unprofessional not answering the phone for over an hour.

I have my virtual office/mail box through Bee Ridge Virtual Offices and would highly recommend for…read morebusinesses that want an online presence with a real business address. I rent the conference room next door when I have important meetings or multiple clients back to back. It is spacious and comfortable. I have all wonderful things to say about Bee Ridge Virtual Offices!

From the owner: NO OFFICE, NO PROBLEM! Bee Ridge Virtual Offices and Conference Center is your solution to having a…read moreprofessional physical commercial business presence without the limitations of location or the expense of a traditional office space. Our Virtual Offices and Conference Center are now available for rent in Sarasota, Florida. Whether you are a remote worker, a small business owner, or a corporate professional, we offer a range of services and amenities to meet your virtual office and conference needs. You’ll get a commercial address, mail and parcel receiving service and use of our Conference Center. Starting at just $79/month.

This location needs investigated or shut down. The previous complaint that someone wrote 5 years…read moreago is still happening! Shut this branch down! You can't call them to see if there's a problem ( they refuse to answer the phone) the carriers seem to have trouble with numbers and addresses when delivering mail or they just don't care (strictly in it for a paycheck). I truly get about 5-6 different people's mail daily none of which is my own. This may not be the fault of all the carriers on this route off of Proctor Rd. but the point is it happens more than it doesn't! Just about every day, every other day... what's the problem? Understaffed, hate your job, whatever it is it needs addressed by the higher powers and NOW or shut this location down!

Postal carrier delivered a package to the wrong address, I made contact to find package and have it…read morereturned to me. The next day the same postal carrier delivered a different package. Walks up to door , slams package against Ring doorbell camera, says here your package , it's on fucking camera the trows package on the ground! Still haven't received the one they Video https://ring.com/share/b6e24a01-2430-492d-8306-988640fca2b8

Craig & Jen are great! As new owners they know that they need to work extra hard to please…read moredemanding customers like me. Thank you, and I look forward to shipping our art with you.

Amazing new ownership that knows how to treat the customer with utmost respect and integrity…read more Appreciate your service and commitment to the Sarasota community.

In our search for a notary, we ended up at the UPS store, and were promptly greeted by the woman…read morebehind the counter, who was herself a notary, and happy to help! We showed her the documents that needed to be signed, she got her stamp, and we got to work. It was a quick process, she was very kind, may pleasant small talk, and had us on our way in no time. We were even able to pack the documents up and send them where they needed to go before leaving, one stop shopping at it's best! I'd definelty recommend this store to anyone looking for a notcary or shipping needs. Thank you!

I e used this UPS many times and the Staff is ALWAYS pleasant and helpful. Highly recommended.read more

Needed one small piece of tape to drop off an Amazon package. One piece…read more The charge? $2. For a franchise trying to attract customers, this seems like a missed opportunity. A few cents of tape could have earned goodwill and future business. Instead, I was turned away and will gladly take my business elsewhere. Really disappointing customer experience over something so small.

This is the "Go To" UPS Store. They are service with a smile. I was in yesterday and Holly helped…read moreme ship at least five different items. I thanked her for being so easygoing and patient with me and her response was awesome, "We're a team, right!" How do you beat that!

This is the best UPS store I've ever been to. Every employee is helpful, pleasant, and smart. Every…read moreexperience I've had there is fast and efficient! There are always many employees to help. I was shocked to see a 3 out of 5 stars overall rating. It's definitely a 5+ stars!

This is by far the best UPS store in Sarasota. Every employee is capable and efficient. I have…read moretrusted them with all types of packages. They are the excellent at assisting me in packing very fragile items and I trust them monthly to make shipments all over the country. The staff and owner are so friendly and because of that, I drive a little further to ship with them.

Speaking for the pelican Plaza UPS they are tremendous. Everyone there puts in a great effort to…read moreget it done right. The assistant manager is a great employee to keep.

UPS destroyed my property without permission. We took…read moreseveral pieces of original framed artwork created by our father/ grandfather to the UPS store on Tamiami Trail in Sarasota Fl. The pieces were all wrapped and packed by the UPS store staff in 2 separate boxes. One box was delivered timely, the other was not received. We tracked the second box and were told that "All merchandise was not recoverable and was discarded". UPS made the decision to destroy our property without consent and without notifying us about the damaged shipment! We contacted the UPS shipping store, and they referred us to UPS corporate. UPS corporate sent us back to the UPS store. Since then, we have received a complete run- around and still do not understand what happened to cause such damage and why UPS took the liberty to destroy our property without consent. The store owner and team have stopped returning calls and UPS corporate will not do anything to compensate or assist.

Absolutely horrible! I booked an appointment for finger printing on Saturday and drove an hour to…read morethe location. A sign on the door said closed on Saturday and Sunday for summer. I called the finger printing company and they told me they had just found out the location would be closed. At the very least you could have called your scheduled appointments to notify them or make an effort to open to perform those services. Not only did you waste two hours of my time, I now have to contact the billing department at Identgo for a $110 refund for our finger printing appointments. Several different signs on the doors showing different hours of operation.

Outrageous mark up on postage stamps. Will never go near this business ever again. Convenience is…read moreone thing but avoiding this business is not important.

Tom, Diane, and Mike are super amazing!. I hear Bob is as well, however he was not there today…read more I popped in, no appointment, in a art card printing crisis after fighting all night last night to get it right on my printer.... They all were super helpful. Tom and Diane resolved my needs. Tom and Mike stayed late to finish my printing job. While I was there I learned about their printing process, the super slicer machine ( my words not theirs) and how to save on future printing needs. I will bring all my future printing needs to this fantastic small local Sarasota business!

Bob was great. He responded very quickly to all the emails. When he realized I was a couple hours…read moreaway he immediately said they would mail the cards. The cards are very well done and professional looking. There were also several extras included which was a pleasant surprise. The price was VERY reasonable.