Best UPS store! Fast, friendly service always! Review needs…read more85 characters Xxxxxxxxxxxxxxxxxxxxxxxxxx

This UPS Store is my go-to spot (out of necessity) for online returns, even if the parking…read moresituation is a little unusual. There isn't any real designated parking--you basically pull up in front like a "drive-thru," hop out, and run in. One funny thing: every time I walk in, they say, "Thank you for using the Kiosk," whether I actually used it or not. It's become kind of a running joke in my mind at this point. That said, the staff is consistently helpful and genuinely nice. Whether I bring in an Amazon return or something completely unrelated, the guys working there always take care of it quickly and without any hassle. They're efficient, friendly, and make the whole process easy.

This is the best UPS store I've ever been to. Every employee is helpful, pleasant, and smart. Every…read moreexperience I've had there is fast and efficient! There are always many employees to help. I was shocked to see a 3 out of 5 stars overall rating. It's definitely a 5+ stars!

This is by far the best UPS store in Sarasota. Every employee is capable and efficient. I have…read moretrusted them with all types of packages. They are the excellent at assisting me in packing very fragile items and I trust them monthly to make shipments all over the country. The staff and owner are so friendly and because of that, I drive a little further to ship with them.

I dropped off a parcel today with a return label. The…read moremanager was a real gent, very helpful. Thanks.

Craig & Jen are great! As new owners they know that they need to work extra hard to please…read moredemanding customers like me. Thank you, and I look forward to shipping our art with you.

In four states, over 35 years, THIS UPS store owner has created the best, very best store attention…read moreand service I have experienced. Laura Poston is in the store EVERYDAY right in the front, elbow-to-elbow with her staff all day helping customers. Rare to find these days!!!! She has owned this location for 7 years and owned earlier UPSstores in Ohio for 10 years. I was medical legal financial power of attorney the last 3 years for a solo impoverished senior woman in Minnesota requiring extensive work with federal and state regulations and forms. ( she just passed away October peacefully just 3 weeks in her new assisted living home.). My laptop became too old so I had to do all this work on my iPhone ( before they added Word Capability!). Laura SAVED me with my non sophisticated computer skills on a phone, over and over again! This was very time consuming. NO one in a UPS store nor the Post Office would take time like this with such complex computer maneuvering. Her entire staff ARE SUPER FAST, extremely knowledgeable and efficient and her line ( if there) MOVES FAST! Also zero errors. The post office this past year GREATLY increased shipping costs for medium to large boxes and I have found UPS ( esp UPS ground) to be more cost effective. PS, I use the side entrance by their neighbor Batteries Plus in and out of their good parking lot instead of Bee Ridge.

I have used this location at least a dozen times with mixed outcomes. I have had it. This is the…read more3rd time I have come here where my package wouldn't be accepted followed by zero efforts to try to assist. UPS used to have great customer service. I will happily take my business to USPS and FedEx moving forward. P. S. The younger group that works here is very pleasant to deal with. Just watch out for the attitudes that come from the more seasoned ones.

Went to shop my son's belongings home from college. These folks are very professional, even with a…read morestore packed with customers. Amelia was very patient and helpful. We bought some boxes there, but got some from U haul. The UPS boxes were much more substantial, but are more costly. Fingers crossed. Recommend shipping here. Very close to Ringling.

Please do yourself a huge favor and avoid this UPS Store like the plague. They charge $6.50 TO…read morePRINT A ONE PAGE SHIPPING LABEL even IF you've already paid for shipping!!!! That is absolutely bonkers! I hope this store goes out of business for its shameful price gouging.

wouldn't recommend. Very bas customer service and gives out inaccurate information and acts like…read moreyou are imposing on them to do what you will be paying them for.

Every time I go into this establishment to cash my check, the girl teller behaves as if I am an…read moreinconvenience, sighs and exhibits a very poor attitude. I understand, people have bad days, but EVERY DAY?!? Nobody's making you work there lady. You're getting PAID. If you don't like it, work somewhere else, but don't just spread your negativity around.

I was honestly shocked to see how low the rating is for this location because I have had nothing…read morebut amazing experiences here! Every single time I walk in, the employees are smiling, friendly, welcoming, and genuinely kind. It's honestly so refreshing to walk into a business where people are happy to help you and make you feel welcome. I genuinely wish this UPS Store were closer to my house! I actually save up the things I need to ship or return just so I can bring them to this location instead of going somewhere closer. That alone should say how great this place is! A little kindness and a smile can go such a long way, and this team truly gets that. I don't usually go out of my way to leave reviews, but they absolutely deserve the recognition. Hands down, the best UPS Store I've ever been to! Keep doing what you're doing because it does not go unnoticed!

A frequently used UPS franchise store moniker stated, 'Your Satisfaction Is Our Priority'…read more.. obviously NOT SO! I lost $2000+ my time. I went to the University Park UPS Store to have a package sent to Chicago. Once inspected by an employee it was determined that my product needed to be re-packed. When we accompanied an employee into the back room, it was determined that my original hard-sided luggage would have to be reused as they did not have a proper sized box to use. We assisted in removing my old packaging material and helped wrap my computer in bubble wrap. When asked, the employee said that 'this should be good enough'. My Business Partner was actually on a video conference with us at the time, witnessing\hearing the comments and visual activity. While my product was being repackaged, we witnessed a second employee dispose of the original packaging. When the package arrived at it's finally destination damaged, I immediately filed a claim and was denied once the claim was investigated by their insurance company. They said that UPS packing standards had not been met despite my insisting employee involvement which the store did not charge me for. Correct me if I am wrong, but If they don't charge me for work they complete, that's on them, not me! I was told to take a claim up with the store! On 7/3/26 I did just that. Once I explained the situation, the University Park store owner Joe Clarke berated me and swore at me on the phone (an employee did the same on a subsequent call). He called me and my (2) witness' liars and swore at me (including the 'F' Word) as I had stated to the insurance company that the store had assisted in re-packaging and shipping. Joe Clarke said that he reviewed camera footage from 4 security cameras which showed no such assistance. When asked to share the footage to prove that they did not help, Joe Clarke hung up on me. Had he shared footage and proven me wrong, I would have accepted that. My loss stands at $2000+ hours of my time. I had even bought supplemental insurance not trusting UPS. After reading many of his store's reviews, I see that this is a repetitive pattern which includes rude employees and poor service. DO NOT WORK WITH THIS LOCATION! THERE IS A GOOD LOCATION LIKE BRADENTON ON 70 & LAKEWOOD RANCH BLVD.

Great cowork in downtown Sarasota! My wife and I were able…read moreto walk here from our hotel and we split time at this cowork - love the standing desks! Lab also had free and fast wifi which was perfect.

This is THE destination for casual travelers and digital nomads alike. The day passes are…read morereasonably priced and the location is perfect if you have lunch meetings or plan to meet people after work for dinner. When I visited, there were plenty of desks available, and I appreciated being able to use the phone rooms when needed. I also really enjoyed the availability of small snacks, sparkling water, and kombucha on tap. I'm sure I'll return to Lab SRQ the next time I'm in town!