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    The UPS Store

    2.5 (143 reviews)
    Closed 8:30 am - 6:30 pm
    Updated a few days ago

    Services - The UPS Store

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    Mailbox centers

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    The UPS Store Photos

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    Zero stars do not use ups because even if they put fragile sticker on your package because it is fragile and you put extra insurance on it they will not do anything to make it right when they ship it and it gets broken because someone working for them crush the box they don't care about your package all they care about is your money this is a warrning to not ship with them you be better off shipping with the united postal service. I will not longer use UPS because I have shipped some fragile stuff as they know and put a fragile sticker on box in which I did wrap my fragile stuff with bubble wrap and put packing peanuts around it and it still got broken and they will not do anything about it being it was there fault it got broken when someone can not read and to be gentle with the package if it was there package they would have took care of it but like I said all they care about is the money and sadly I paid a lot of money to have my package sent and they can not even reimburse me for the shipping fee so yes I will not long be using UPS for my shipping needs will take my money else where.

    Knock knock. It's 8:30 am. Anyone home?

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    3 months ago

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    Local

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    10 months ago

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    Local

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    2 years ago

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    Local

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    9 months ago

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    Local

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    4 months ago

    Opened almost 15minutes late and there was already a line because a few of us had arrived on time to drop things off on the way to work.

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    Local

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    1 year ago

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    1 year ago

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    1 year ago

    This store has outrageous pricing for printing and copying services. In addition, the staff is very rude and unhelpful.

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    Local

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    1 year ago

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    3 years ago

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    2 years ago

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    2 years ago

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    1 year ago

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    5 years ago

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    5 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    7 years ago

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    5 years ago

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    4 years ago

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    6 years ago

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    2 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    3 years ago

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    3 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    6 years ago

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    5 years ago

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    13 years ago

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    5 years ago

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    4 years ago

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    Page 1 of 4

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    I dashed in and dropped off my heavy box and got a receipt in under twenty seconds.

    Mentioned in 2 reviews

    Read more highlights

    The Postal Chase - Broken Pieces

    The Postal Chase

    (105 reviews)

    Cole Valley

    I often use them for package drop offs for FedEx and UPS. But they offer other services too. I used…read morethem last week for a notary service on some legal documents. They made it VERY easy and the price was VERY affordable. They performed the whole thing for me in under 10 minutes for start to finish. I was very grateful for the fast friendly guy who helped me. I'd happily got back for any of their services.

    TLDR - consistently awful person and service…read more The man who usually works here speaks softly and has the gentlest "energy" But for the umpteenth time I had the weirdest interaction. I gave him a document to notarize. He asked where the rest was. Omitting details for brevity, but I explained myself. He immediately escalated by asking why I was being difficult. I disagreed with the premise and pointed out that I was literally holding *all* papers out for him to grab. Instead of noticing and focusing on the actual task/service, he was more interested on "winning". I turned around and was bummed we didn't have an audience. Very similar things have happened in the past when I've asked simple questions and he just creates friction and unavoidable conflict. Hate to be an armchair psychologist but this delusional man - operating under the guise of charm - needlessly turns basic interactions (e.g. "just dropping off, where do I put this box?" or "hey can you help me with this label issue?") into degrading, gaslight-ey situations claiming the opposite of the the objective, visible truth while it is happening. Pattern behavior, not a one-off instance. Passable place if you don't need to interact? ‍

    US Post Office

    US Post Office

    (132 reviews)

    The Haight

    I just had one of the most pleasant experiences I believe I have ever had visiting a post office…read more The person helping me out, Mustafa, seriously is one of the nicest, most helpful people. Greeted with a smile as people walk in and was so incredibly upbeat, just the vibe alone in that place truly elevates your day. I hope he is there for the long haul because that man really loves his job.

    What USPS won't make you want to stab your own eyeball, but this is by far the worst one! I just…read moremoved to the neighborhood so I don't know what it used to be back on their glory days, if they had any, but there's always only one person working behind the counter and you know most government employees have to abide by the speed efficiency to sloth level, unless if they're SFMTA meter maids. I decided to open a mailbox with them and in 2 months having one, they lost my packages twice already. There's no accountability cause every person you talked to would just say 'Oh it's not me who worked that day' We showed on one of our tracking receipts who received/signed for the package and conveniently that person has retired but somehow their name was still in the system and being used. I understand maybe it's not specifically 'you' that lost my package but you happened to be the person I'm talking to and you're wearing the uniform that represents that government entity you're working for, so have some accountability and pride in what you do. It's frustrating when you lost your valuables and all they could say "Oh it's not me. It's not my fault. I don't know. Check your address." This branch is very much neglected and they just keep rotating people who work here. Most of them can't really help you with anything more than shipping your packages or selling stamps. No other services provided here. I don't even know why people still want to wait in line just to mail something. I'd recommend invest in a cheap printer and just print your label at home, or a couple blocks from there you can go to a mail and photo service on Haight and Masonic. They also have mailbox service. It might be a bit more expensive than the USPS but it's better managed and not having the constant fear of losing your packages is worth it!

    The UPS Store - shipping_centers - Updated May 2026

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