Like other clients I can't Express enough gratitude to this family run small business!!!…read more They helped me tremendously to fight FedEx over a damage claim ( arrived to my buyer with package incredibly beat up.... even with 4 FRAGILE ITEM labels on all sides !! Bob and his wife so professional and FAIR in taking care of their customers!!!! It was a pleasure to leave a tip in their so- cute son's college fund tip jar !!! Look no further than this great business for all kind of critical services!

Very disappointed with how this situation was handled…read more I dropped off two packages here at the same time -- one USPS and one FedEx. Exactly one week later I found out via my buyer and checking the tracking # that the FedEx package was never scanned into the FedEx system and appears to have been mishandled or possibly sent out with the USPS package instead. I called and also later that day returned to the store and spoke with the same employee who originally accepted the packages. I explained my concern and suspicion that the labels werent read carefully and was told they would "call USPS" the following morning. What bothered me most was the complete lack of concern or accountability. There was no apology, no sense of urgency, and regardless of whether they were able to locate the package, no one ever followed up with me the next day to let me know what they found or whether they even tried to resolve the issue. Because of this, I am now dealing with a poor seller rating, refunding my buyer, losing the shipping costs, and losing the merchandise itself. Mistakes can happen, but customer service matters when they do. A simple apology, some effort to investigate, and an update would have gone a long way. Instead, I was left feeling like the loss of my package simply did not matter to them. I would not trust this location with an important.. or any shipment again.

If you're looking for a business mailbox, I caution you against Mail Station!…read more I signed up for a box with them in January 2024. At the time, customer service was great and I was really happy to be a customer. For a long time, I got my mail and had no issues. (Though I did often have package slips but no package) Then, in February of 2026, I got very sick, resulting in a hospital stay and major surgery. Once I got out of the hospital, I realized my payment to Mail Station hadn't come out of my business account. I called multiple times. No answer, so I left a message with my name and number explaining that I had been in the hospital, but I wanted to bring my account current if possible. I wasn't able to even walk at the time, so I couldn't go in. I never got a response. I assumed I'd changed the card on file and that my account was current, as I never heard anything. That was my mistake. In June 2026, I am finally physically functional again. I go in to check my mailbox and notice the mail inside isn't for me. I approach the counter and say, "I think my mailbox has been reassigned." They confirmed it had. I ask "Why, was I delinquent in payment?" The older man and the young woman behind the counter look me up in the system, but said they didn't know why my box was reassigned. I asked where my mail was. They didn't know that either. They asked if I had been out of town for a bit. I explained I was in the hospital getting surgery and hadn't been able to come in. I explained that'd I'd called Mail Station, and even left a detailed message with no response. They said, "Oh. Wow. Well, we don't know." So: - Mail Station closed my account without any attempt to contact me. No calls, no emails. If payment is the reason for the closure, I would've happily taken care of my account if I'd been contacted. As it stands, no one can confirm why my account was closed. - Mail Station reassigned my box without asking for the key back or changing the lock on the mailbox. This gave me access to another business' mail. That's not cool for the other business owner. I wish I remembered their name so I could let them know. - Mail Station lost, threw away, returned, or otherwise misplaced my mail but couldn't tell me anything about it. - Mail Station didn't attempt to in any way resolve the issue and I barely got an apology. They didn't even ask for the key back--I volunteered it as I never want to do business with them again and it's super unethical for me to have access to another business' mail. If you value your mail, which I assume you do since you're looking to rent a box, Mail Station is NOT your best option.

I have used this locally owned business for years. They are friendly, fast, polite and efficient…read more And they are my go to for ; 1. Notary 2. Shipping I have ALWAYS experienced great service. They are tucked into a small space off Washington Street in Mission Hills, CA. Perfect little business to shop locally.

Abby was amazing!! We had 2 Mother's Day packages to send across the country and she took…read moreexceptional care of us. She was kind and patient and made suggestions on the best way to package and ship the gifts. She was very thorough and I feel confident our gifts will arrive on time! Thanks so much Postal Annex and Abby!!

Always a pleasure coming in here! Everyone is so helpful and prices are decent for downtown area…read more Never really any wait. Parking very accessible too.

I have been using this location for over 5 yrs now the team is great!…read moreSuper professional, friendly and cool. Rio is usually who helps me out and he is great! Great place near the park too.

I came to get a passport photo taken and Rio helped me out. He made sure my photo turned out high…read morequality, clear, and that I liked how I looked in it. He was supportive with helping me fill out the application and print necessary documents. I love my neighborhood postal annex. If you need anything printed or shipped etc come here and hopefully you're lucky enough to have Rio help you.

They are so kind and so helpful always! This is my local ups store and I frequent it often for…read moreschool and Amazon returns. They have a separate kiosk for Amazon returns incase it's busy as well. The owner Melissa is always so friendly! Love this location!

My boyfriend left his phone in the rental car while visiting San Diego. This location was picked…read morethe phone up and sent it next day. everyone was so helpful.

Great experience at this UPS Store! The team is super friendly, helpful, and always quick to take…read morecare of whatever you need. Their customer service really stands out. The location is also a huge plus--it's within walking distance of the convention center, which makes it incredibly convenient if you're in the area. Highly recommend this store for anyone looking for fast, reliable service with a friendly staff.

Great service!!! Easy and friendly staff…read moreWill go back every time I need shipping !!!!!!!!

I rarely leave any reviews but wanted to support small business this time. Had an amazing…read moreexperience at this local notary public place. Ali was very organized, on point, tactful and knowledgeable. I wish found out about their traveling services as well, they are affordable. 10 out of 10, thank you

Not sure if this business has a new owner?…read more The link on this listing isn't live anymore and the answering machine states the name of the business is "That Place That Ships," not Mail Box & Notary? The listing says they are open until 6pm on Saturday -- I called at 3:17pm on Saturday. The first time I called, the phone was picked up but no one said hello -- there was a muffled fumbling with the phone and then they hung up before I could speak. The 2nd time I called, I got an answering machine that cut off before the outgoing message finished playing. The 3rd time I called, the answering machine picked up but this time the entire outgoing message played and said they closed at 3:00 pm on Saturday. As a small biz owner myself, I know it's hard to keep listings up to date, etc. but this seems excessive and almost as if they don't want any customers.

Been a long-term mailbox rental customer. Every time I go in, I see happy, friendly, super-helpful…read morestaff. Really recommend this place. They have all the usual services beyond mailboxes, too!

I stopped at this Postal Annex to mail a gift to a friend and Nicole helped me figure out which…read moreshipping and packaging worked best for my situation.

Absolutely amazing team at this UPS. I came in 2 mins before closing and ended up needing a little…read moremore help than I planned for. Nina, gentleman in training, and another young lady were all very patient and even though it was past closing - took the time to help me. The service was spot on! The professionalism -through the roof!! Highly recommend this UPS customer team!!!

I had a return label printed here on Saturday, and the employee packaged my return and attached the…read moreshipping label. A few days later, the package showed back up at my door because they had attached a completely different Amazon shipping label with someone else's name and address. The only reason I got my package back is because the incorrect label wasn't placed over my original label. If it had been, my package would have been delivered to a complete stranger, and I would have been out more than $200 worth of items. Mistakes happen, but this is a pretty significant one. I'm glad I caught it before my return was lost, but I hope they're more careful when attaching shipping labels in the future so this doesn't happen to someone else.

People who work here are fantastic. They make things very easy for me…read more Have a new trainee who's a fast learner and very courteous

The store was cluttered and disorganized. I was told I needed to purchase additional packaging for…read moremy Amazon return when I believed it was already adequately packaged. The overall experience left me feeling like the focus was on selling packing materials rather than helping customers. This place is a real money suck, trust me. And if you're going to have an automated QR code scanning station, then perhaps you should have bags that actually fit the items that people need. Also, the garbage can shouldn't be shoved under the printer where no one can see it ....put it by the side, it's really fucking common sense. ‍‍‍‍‍