They still go by this name but also the UPS store. Parking can be a mess. There's one way in and…read moreout and you have to go around the building to park. Unfortunately I got blocked in by montano's van but they did ultimately move it. The staff is friendly and quick service. Be sure to take advantage of the self help kiosk. It helps you eliminate the need to stand in line if you have a drop off.

From the owner: The UPS Store #2942 in Roanoke offers in-store and online printing, document finishing, a mailbox…read morefor all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Townside Festival.

Employees were very short and snappy. Two of them behind the counter were laughing while the one…read morewho rang us up was being extremely rude in speech and demeanor. Would not answer our questions about where one of our packages we had shipped here was. When we struggled to lift a package they did not offer to help and simply watched us. Said they did not have our package, and we went in the car only to realize that they did have our package. We went back in and she blamed it on us, saying we said our name too quickly. DO NOT GO HERE. Worst UPS I have ever been to. Woman who "helped" us was named Corey.

Unfortunatley the worker would not agree to wear her mask because of asthma. This is NOT based on…read morereal science, but foolish preference. See the recent position statement of the American College of Chest Physicians

great customer service. they provide fedex and ups shipping, notary and mailboxes. and even fax…read moreservice

I had to send some items and needed the right sized packaging for it. The employee (wish I had her…read morename) went out of her way to select the correct sized box to get my items sent for the lowest price. I was really impressed with the customer service.

Great customer service. The employees are smiling, always a good sign. There was a line and people…read morewere getting upset and leaving but the employees just soldiered on and kept smiling. The volume they were dealing with was insane. There was a person going through the line with a tablet helping customers and shrinking the line. I had a question and an Amazon return and it was taken care of by a human standing there, not an AI voice on a phone.

I had to ship a few things and only had "the things", everything else was on my iPhone. Alex was…read moreVERY helpful, as I am disabled and am just barely able to use a smartphone. She found the boxes, pulled the documents off my iPhone, and packed my things perfectly. A job WELL done. BZ

I went to this UPS store to ship a package to my stepbrother which contained the flag from his…read morefather's grave the mman at the UPS store punched in the wrong address when I brought it to their attention they said it was too late to do anything about it. They would not send a request for the driver to go back and pick it up. They would do nothing to help me. They are worthless human beings. This was a veterans flag.

I went onto the UPS Store #2942 in Roanoke today between 2 doctors appointments, to get a power of…read moreattorney notarized. I drove an hour from Martinsville. I was at fault because my license is expired. I am in and have been in treatment for cancer for the last 6 months, so I have not been able to drive or renew my license. The notary refused which I understand. Her rudeness I cannot understand. When I came in she was "outside" I was told. As soon as she came in the store, she started saying loudly, you have to bring your own witnesses. I had a friend who drove me, and I had asked another lady to witness and she agreed. The notary started loudly trying to talk the lady out of witnessing for me. At this point she had not even asked for my ID. I'm not sure if she just did not want to do the job or I had interrupted her outside break, but she was very rude! I won't be returning to that store.

I've supported Digital Printing since I started my business, probably almost 15 years ago. I gave…read morethem business to print and design business cards and paid a design fee to create my 2 part invoice forms. Apparently, the business sold at some point, to new owners and I've seen a price increase the past two years on my invoice prices. However, this year they are outrageous! When I asked why my invoices are over 750.00 dollars, now. I was told the 2 parts were hard to find. To make matters worse, I asked for my "paid for design" for my own logo and invoice work to be put on a JPEG. I wanted take my invoice somewhere else. I was told they didn't have it! I decided to price around and I'm happy to find my original pricing of 261.00 for the same exact print item, this even included the extra design fee, which I should've been able to get from Digital Printing! Now, either this new company is getting ripped off by their suppliers, or they are not treating the locals like they appreciate their business. I'm extremely disappointed. I strongly believe in supporting local businesses but not at this kind of difference. I hope they treat others better than they did me.

The people at Digital Image go completely over and above any expectation we had. They designed…read moredifferent signage for us and then produced it in exactly the time frame as promised. We are completely satified with this company, the personnel there and the end product. They are professionals, ensure they understand what we want and then follow up to deliver. I rate them a 6 out of five for their professional products and service. My sincere thanks for all you do for us, especially on the short notice we usually request.

I paid extra to have a package delivered in 3 days. After tracking the package it ended up being…read moredelayed and it took 4 days. I asked for a refund of the difference in price and was told they don't guarantee delivery dates. So why pay $20 more for an earlier delivery for a 17 ounce package ? Use USPS

This is place is run by a bunch of clowns. I needed to get a form notarized, so I called THREE…read moreTIMES one day an hour apart to check if there was a notary present that day, no answer. Did the same thing the next day, still no answer. Finally decided to drive over on my very short 45 minute break during work. Get all the way there and they said, oh our guy that notarizes forms isn't here today. If they had answered the phone one of the many times I called, this all could have been avoided. I wasted valuable time driving to the store and finding parking in crowded downtown Blacksburg just to have to turn back. I am beyond enraged. This business is horribly managed and can't hire a single employee that answers the phone.

I ship a lot of stuff as I run e-commerce businesses so I come a lot and it's smooth most of the…read moretime but when i'm hustling trying to pack everything in time and I arrive at 5:50 (with the open sign still lit) and am told they don't feel like it because it's close to closing time it kinda rubs me the wrong way. I'll be shipping through the post office from now on but I have had some good experiences here no doubt.

I attempted to take two packages to this location for UPS. I watched from my car while a pair of…read moremen left, one with a mask one without. So I walked in with my daughter not wearing a mask. Say what you will, but some people do have medical reasons for not wearing them. I don't owe anyone an explanation regarding my medical reasons, nor do I expect to be discriminated against as a result of. That in mind... while the man wearing the Cheetos T-shirt was assisting two customers rather slowly I might add, I stood about 15 feet away with my daughter and my two packages. A few minutes after waiting he looks to me directly and tells me... You need to put a mask on. So... I did. I put a mask on. It covered part of my mouth but not my nose. My daughter wore hers under her nose. A moment later the man is looking at ME again, and says... You need to wear the mask the right way. I say, "There's no law stating how I have to wear this mask." There isn't. In fact, already by the way he's treating me in front of other customers... I'm feeling incredibly discriminated against and harassed. I find it to be incredibly unprofessional for an employee to behave in this manner. He continues on with how I need to place it over my face. He did not tell my daughter how to wear her mask. I found that to be pretty odd, that he was so focused in upon me specifically. I said, you know what, I'll just leave. Frankly there are other means to mail off packages... so I went to the UPS office in Dublin and guess what... mailed my packages off for CHEAPER, and the woman there was a hell of a lot nicer and more professional... plus there was no wait. NRVShipping, shame on you... You will never have my business again, and you know, discrimination is bullshit. I've read several times Governor Northams speech and he clearly states that there are instances where people are NOT required to wear a mask, one of them being for health conditions. It is not for anyone at NRVShipping to determine what my health conditions are, or question me, or shame me publicly as a result of. Health conditions or not, I too still have things that I must do in life. Given the choice, I would certainly not have been coming into a shipping company of all places for a good time.

Top notch!! Wonderful, accommodating and professional! My…read moreDad passed unexpectedly. I contacted Minuteman for cards for his service, even with no notice, they bent over backwards for me and exceeded my order expectations! Thank you, Bill!! Thank you, Adam!!