They still go by this name but also the UPS store. Parking can be a mess. There's one way in and…read moreout and you have to go around the building to park. Unfortunately I got blocked in by montano's van but they did ultimately move it. The staff is friendly and quick service. Be sure to take advantage of the self help kiosk. It helps you eliminate the need to stand in line if you have a drop off.

From the owner: The UPS Store #2942 in Roanoke offers in-store and online printing, document finishing, a mailbox…read morefor all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Townside Festival.

I had a letter that I needed to send out priority via Fed Ex and the last pickup had already passed…read moreso as one of the staff was going to be driving by Fed Ex, she took my letter to hand deliver. That is customer service that is extraordinary. I will definitely be using mailbox express for my shipping needs as they care about their customers and are quite nice to deal with.

I have just started using this place for renting a mailbox, so maybe it's a little early for a…read morecomprehensive review, but I'm writing this now because unlike the other reviewer, I found Denise to be exceptionally friendly, helpful, knowledgeable and eager to be of service. I've only met the Terry, the owner, once so far and found him to be the same. The prices for a mailbox are less expensive than the UPS store, with no additional charge for after hours access.

I have been using MSV for years and not just out of habit (Jeanne is the person I interact with). I…read moreuse them because they're on the ball and continue to go above and beyond to provide nearly perfect service, both customer service and product. Pricing is ALWAYS right, or at least has been in my case. In my line of work, I'm sometimes required to get multiple quotes. MSV has always beat the competitors - usually by a large margin.

From the owner: Planning & Producing your Direct Mail Success…read more Mailing Servives of Virginia services the Charlottesville and surrounding area. We are a direct mail company offering the benefit of many a la carte services. We strive to produce the outcome you are expecting. Direct marketing for your business is measuable, personal and response-driven. We offer a wide variety of services; Direct Mail Consultation, Full Lettershop capabilities, Laser Printing, Data Processing, Fulfillment, Printing, Records Management and much more. You have peace of mind when the experts are working for you. Call us today and let us help you with your business today.

great customer service. they provide fedex and ups shipping, notary and mailboxes. and even fax…read moreservice

I had to send some items and needed the right sized packaging for it. The employee (wish I had her…read morename) went out of her way to select the correct sized box to get my items sent for the lowest price. I was really impressed with the customer service.

The service was outstanding from the associate opening the door for me on my arrival and exit to…read morethe great way she handled my shipping item at the counter! This is the exceptional example of how customer service should be! And I got a great rate on my shipping too. Thank you for the great job you're doing Pack n Mail!

This is a great place to multi-task your shipments. (FedEx, USPS or UPS ) at one location. Friendly…read moreand knowledgeable customer service. Convenient location for PO Boxes. A great value to Pantops!

I went to this UPS store to ship a package to my stepbrother which contained the flag from his…read morefather's grave the mman at the UPS store punched in the wrong address when I brought it to their attention they said it was too late to do anything about it. They would not send a request for the driver to go back and pick it up. They would do nothing to help me. They are worthless human beings. This was a veterans flag.

I went onto the UPS Store #2942 in Roanoke today between 2 doctors appointments, to get a power of…read moreattorney notarized. I drove an hour from Martinsville. I was at fault because my license is expired. I am in and have been in treatment for cancer for the last 6 months, so I have not been able to drive or renew my license. The notary refused which I understand. Her rudeness I cannot understand. When I came in she was "outside" I was told. As soon as she came in the store, she started saying loudly, you have to bring your own witnesses. I had a friend who drove me, and I had asked another lady to witness and she agreed. The notary started loudly trying to talk the lady out of witnessing for me. At this point she had not even asked for my ID. I'm not sure if she just did not want to do the job or I had interrupted her outside break, but she was very rude! I won't be returning to that store.

Autumn was very helpful but the old guy with the white hair has a huge nasty attitude.read more

I am so happy with the service I get at this store. Jennifer is the absolute best! I am a small…read morebusiness owner and bring all my printing jobs small and large to this location. They not only print but can make professional bound booklets for me. I also use them for all off my Amazon returns. You can take to the counter or do a self drop off if they are busy. Thanks Jennifer and team for the longstanding great service!!

My wife and I sell items on Poshmark. Packages we send are usually prepaid shipping and it's a…read morequick scan, get a receipt, and go. Today was much diffrent, we had our boxes scanned and the lady we dealt with in a very cold and condescending manner proceeds to tell us that since our packages wer labeled from USPS, that we needed to take our packages to the post office because they have "limited space". We go there because their receipts are easier to use for our business and mist of our boxes are smaller, so they don't take much room. Where I can understand where the lady is coming from, there was much better choices of words to use that would help your customers feel welcome in the event that they may need to use your service in the future. We both felt completely unwelcome when we left there today.

I took a Soil sample to ship to Richmond Va. It was a 4" X 4" box weighing less then 1 pound. Not…read moreonly was the new staff rude and slow to acknowledge I was even at the counter, they charged me over $24.00 to ship that small package. I will go to the post office from now on. I have been doing business with Midtown for over 5 years . The two older women that used to work there were great.

This FedEx Office is conveniently located at the Towers Shopping Center on 2239 Colonial Ave SW,…read moreRoanoke, Virginia. This modern looking renovated strip mall has a large parking lot with plenty of parking spaces right in front of the entrance to this store. Services include providing office and packaging supplies, plus a variety of services such as: shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, and FedEx Express, among others. The employees there are very friendly, knowledgeable, and extremely efficient. They also offer Self Serve printing and copying. Their Hours of Operation are also very convenient. You can see what they are in one of my photographs accompanying this review. Many companies use FedEx when providing a postage paid return label to be able to return a product back with tracking number, to keep track of when they are delivered and refund credited to their account. I have used this service successfully many times. Recently I upgraded my cellphone from a Samsung Galaxy S23 Ultra to a Samsung Galaxy S25 Ultra, which I purchased unlocked from the Samsung website store. They included a FedEx postage paid label for me to return my old cellphone to receive a credit on the purchase of my new phone. So after packaging it at home in the box where my new one was mailed in, I affixed the label and came here to drop it off and get a receipt with the tracking number. The FedEx company has a reputation of being very efficient and of handling packages with care. So it's a company one can trust and provides peace of mind in shipping items such as these. Whether for personal or small business services and products, I highly recommend this store for their variety of quality products and services, and for their excellence in customer service.

I dropped off tools and luggage to be shipped to a job in New Mexico on Saturday at 11:30am for…read moredelivery on Monday. I was charged over $400. The shipment stayed in the store untill Monday. Here it is Wednesday and I'm still waiting for my delivery. FedEx not doing their job on Saturday, caused my delivery to be stuck in Memphis, Tennessee by weather for two extra days. This is not the first time I've had this issue with this location. Considering that shipping is their main service, these guys are absolutely horrible at their jobs.