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    Kay's Corner

    3.0 (2 reviews)

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    The Stitch Dr - Bridesmaids dress hemming and fit

    The Stitch Dr

    (4 reviews)

    Amy (The Stitch Dr.) lives up to her name. I came in from out of town with a last minute bridesmaid…read moredress alteration, needing a hem and shoulders taken in. Upon calling she assured me she could handle it and have it back to me before my deadline. She has a cute and functional little shop and couldn't be easier to communicate with. I am so thankful I ended up choosing to support this small business. She is truly talented. I could not have had a better experience.

    On November 12, 2005, I dropped off my winter jacket for repair of the liner and had to pay $60.00…read morein advance for the work that she said would take about a week. After ten days, I texted Stitch Dr. asking the new estimated pickup date. She did not reply. On December 3 she responded to my call, telling me that she had been in Richmond, and that her workspace had no heat and she could not work there. I gave her another 43 days to resolve her difficulties, and then called her phone number on January 15th, 16th, and 21st, each time leaving a voicemail asking that she facilitate my picking up my jacket, repaired or not. She did not reply to any of my calls. With severe weather conditions approaching, I decided to go to her shop unannounced to retrieve my winter jacket. I found the door locked, and no lights on. On my way out, her landlord was in the parking lot, and I asked if they knew of any reason Stitch Dr. might be unable to communicate. I told them the story of these delays and her failure to communicate, and after providing them with a detailed description of the jacket, the liner, and even an Italian Lira note sewn into the liner, they escorted me to her shop where I spotted the leather of my unrepaired property on the bottom of a tall pile of garments stacked in a chair, not even hung up as would be proper and expected. I retrieved my property just in time for the approaching Winter storm. Her landlord said there had never been a problem with the heat in the building. She still has the $60.00 I paid her. After 72 days of waiting for her to answer calls and texts, I mailed her a synopsis of this debacle and a stamped, self-addressed envelope so she could effortlessly send my $60.00 to me. 35 days later, she has not responded.

    Kay's Corner - laundryservices - Updated October 2026

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