I took two pairs of expensive men's Italian jeans here to be hemmed. I specifically asked that an…read moreoff-white thread be used to match the existing thread on the rest of the jeans. It does make a difference to use matching thread in order to hide that they have been hemmed as best as you can. She told me she would do her best. When I picked them up she had used black thread. Apparently she forgot or didn't care about thread color. The hem itself and length was OK. However, one would think as much as she alters pants she would already know this, especially when I asked for matching off-white thread. Anyhow, I won't be back.

This is the best place for alterations and dry cleaning! In addition to all of our dry cleaning,…read moreI've had several pairs pants hemmed and a couple suits taken in, all have been perfect! Young is the nicest lady and always remembers myself, my wife and in laws. We will always go back to her and we recommend everyone else go to her as well!

I have had several outfits hemmed or altered and every time the results are perfect. I couldn't ask…read morefor better or sicker service. Everything is excellent.

Terrible service. Asked for a simple hem and some name tags out on work shirts and they said they…read moredidn't do sewing. Don't want business shut your doors. Don't want business you should haven't any.

My mom brought my dress that I purchased on Amazon, to get altered. It was ready a few days later…read more The alterations so perfect and she steamed it as well. I will bring any alterations I need in the future here. My mother said she was very friendly and absolutely had great customer service. I encourage all people to bring their alterations here.

I have used them on many occasions and have always been VERY satisfied. They are also…read moreaccommodating when you need something in a hurry as well. Trin, Thank you for always providing me with the best alterations at such reasonable prices!!!!!

Service was great. Staff was friendly. Got my dress hemmed for formals and they got it done within…read morethe week. Very nice people to talk to and work with. They charge $35/hr of labor a bit pricey compared to tailors in my hometown. Would've liked it if they called to tell me my dress was ready instead of me having to call and check. Would use again!

The owner (or the guy running the shop) is very nice and personable and it seems like he aims to…read moreplease, but the last time i went to get my pants hemmed will be the last time i go. not only are they more expensive than local competitors, but when i went to pick up the pants on the agreed-upon date, the other older gentleman also there helping could not find them for anything. finally the guy running the shop came to help and said that they were placed in the wrong spot. so all he'd done thus far was taken out the seams and they were absolutely not ready. i asked for them back and will be taking them to my regular tailor. i'm sure there are more terrible places than this place, but the quality has been pretty hit or miss and i'd rather just not deal with it. if i make time in my schedule to give my business to a place, i want to know that i'm going to get what i'm expecting and paying for.

Everything that I've gotten washed and dry cleaned here was amazing, the business is great, amazing…read morecustomer service. Prices are reasonable and pick up time is great! I've been using this dry cleaners for awhile and I can't say that I'd go to a different one any time soon. Best dry cleaners in Roanoke!

I think for regular shirts they might do ok, but I brought in my husband and grandsons tuxedos for…read moreclean and press- their pressing of the shirts wasn't great. I had to re-iron the shirts because the French cuffs were ironed flat, the tuxedo collar was ironed flat, the shirt was basically still wrinkled around the shoulders and front tucks

Absolutely fantastic tailoring! Custom work is amazing! All work done on time and in the most…read moreprofessional way. Tailoring is truly an art, and Berkovic has perfected it!!! Their work really is amazing!

Best tailor I have found in the Valley. Originally recommended to me by a local, small high end…read moremen's store who has their alterations done there. I have always gotten excellent results, and if you have jeans to be shortened their hems look like originals. Sometimes the turnaround is longer than I'd prefer, but they have been accommodating when I needed. I highly recommend them.

Friendly, prompt and professional service. They got out a coffee stain on the bottom 5 inches of…read morea bridesmaid dress. Also they emailed me to notify me that the garment was ready for pick-up and included the price. What really "wowed" me was when I received a reply email back from them notifying me of their operating hours. This was my first time using their services....and their attention to detail alleviated an unnecessary trip by me.

One star is grateful! The staff is incredibly rude and disrespectful and talks down on you when you…read moreshow up 15 mins early before the "last dry time" they have posted! The lady that was working tonight asked me rudely as soon as I walked in the building..."washing? Or drying?" I then stated that I was just drying. The time is 9:00 pm. Last dry is 9:15 Pm. She profoundly exclaimed that " well I think you're too late!" I asked the last dry time is 9:15 correct. Her response was "well I'm shutting this place up for the night because I want to go home!" I told her I'll just take my business elsewhere and to have a lovely night! I mean what else can you say when she's yelling at you in front of a bunch of people! Oh and to beat it all a lady was getting her clothes out a washer and heading to a dryer! This place needs to be exposed for their incredibly rude staff!!! Something needs to be done! I tried to call to speak to a manager, but the number is constantly busy! I will never go here again and make sure to tell others about my experience!!!

Real talk, when I got my dress from the bridal salon I hated it. It fit nothing like the sample,…read moremade me look 2 sizes bigger than I am, and just looked fugly. Thank goodness I was able to book my alterations with Carissa! She took this dress that I was not excited about at all and turned it back into the dress I fell in love with. I did a sew while you wait appointment with her since I was an out of town bride and it was well worth it! My mom and I stayed in her shop for about 6 hours one Friday a month or so before the wedding and she fit the dress to me, sewed, fit again, sewed, and fit again until it was perfect. It gave me such peace of mind seeing my dress transform in one day. Carissa also offers day-of services which I wish I had done. My husband stepped on my dress right after our first dance breaking 4 of 7 bussels. We had to saftey pin it back together and I wish Carissa would have been there to do a quick fix! Aside from my husband's misstep the dress was perfect all night long. If you need major alterations done Carissa is your seamstress!

The Gilded Thimble is the place to have your wedding dress altered. I purchased my dress at Church…read moreStreet Bridal thinking it was pretty close to size. I learned, through my experience with the Gilded Thimble, that it most certainly was not. Carissa walked me through the whole process of her vision to properly size my dress. She was so incredibly thorough and patient throughout a longer than anticipated process. I could not be more thankful for The Gilded Thimble team for fitting my dress TO me. It was so perfect day of that people asked if it was custom. It basically was because of Carissa's perfect touch. Thank you to the Gilded Thimble! Definitely move forward with your wedding dress alterations here!