11/6 edit: yes when i initially saw the damage i was asked over the phone to bring it back, i told…read morethem i would AFTER speaking to a manager first. I still had another garment with them and when i went to pick it up i just didn't have the damaged garment with me. I never refused, he's lying. I said i needed to understand the process and what they would do (I'm nervous about it getting further damage) but he kept repeating that i refused to bring it back which never was the case. When i spoke to him he referred to using other chemicals to determine the cause of the issue and I'm not necessarily keen on them doing stuff i don't understand at this point. He wanted to overtalk me and not listen. Thats why i don't feel comfortable anymore. Why wouldn't i bring it back if that's how i get made whole? He's not making sense. I feel completely let down by these guys after using them exclusively for at least 4 years. They didn't call me back for 2 weeks after damaging a very expensive garment, insinuated that I'm making it up, and accused me of refusing to bring it back. I would've had no problem doing so had i understood the process/remedy but i don't really want them messing up my stuff even more. When talking to Brett about my apprehensions , he was very dismissive and unprofessional. He even stopped listening and it turned into a confrontation bc he would laugh at me while I'm talking as if my situation is funny. I don't feel comfortable working with him/them anymore. Since he said he doesn't care about my review, here it is.

Old time, friendly, priced right. Receive text…read morenotification when it was ready for pick up

Lee's Tailors on Western Boulevard is hands-down the best tailoring experience I've had in Raleigh…read more Ping (the owner) is incredible, and Karen and Anna are both wonderful as well. They're all patient, skilled, and genuinely kind. I go in fairly often for tailoring and repairs, and they are always welcoming and willing to listen carefully while I figure out exactly what I want done. Today really stood out. I brought back a pair of pants that had been hemmed and looked great, but just didn't feel comfortable when I wore them. I was worried I was asking too much since I'd already been in a few times about these pants, but Ping couldn't have been more understanding. She insisted on letting them back out while I was there, even though it was near closing time. She also noticed a jacket I had and tightened the buttons on that too--again, on the spot. She was so kind, accommodating, and generous with her time, and she wouldn't even let me pay. That level of care and customer service is rare. Ping truly stands behind her work and wants her customers to be comfortable and happy. If you're looking for expert tailoring with exceptional service, Lee's Tailors is the place. I won't go anywhere else.

They did a fabulous job altering my dress. The lady came from the back and helped me decide what…read morewould look best. My dress had a lot of material to alter. She was very helpful and patient. It wasn't inexpensive but it was worth it.

They took longer then i was told by 2 days and they are also very expensive but the employees were…read morenice.

Marcus reached out to me today and explained that they don't normally heavy starch shirts with…read moreembroidery and patches because they fear it may damage them. He offered to try one of my shirts in the future free of charge to see if he can do it with out issue. He offered to make it right however he can. I'll take an older shirt there in the future and have them test it. Thank you for reaching out Marcus.

Good quality dry cleaning and quick turnaround. Was a bit expensive, but when trusting someone with…read moreyour dry cleaning, I would prefer it to be done correctly than on the cheap. They also have a drive thru to make it easier for customers.

McPherson's is the best dry cleaner in town! I've been using them for many years and couldn't be…read moremore pleased with their friendly service and excellent work! They really take care of their customers.

I just came from this place and I was told that they charge $7 per shirt. These are only Polo…read moreshirts. She had to "look in the computer" for the prices which was a key indicator that she was trying to scam me because she saw I was from out of town. This place is trash and I'm convinced they paid for most, if not all, of the positive reviews on this site

I needed a large-ish rag-tie rug and a small vintage wool tapestry cleaned, and after trying a few…read moreplaces that said they didn't do rugs, I called A Cleaner World. They were fast, had clear pricing, and got my textiles back in tip top shape.

Love this cleaners -been using this cleaners for years-the customer service is always excellent and…read morethey aim to please. Landmark of Eden.

Removed from a big city and we're having trouble finding a dry cleaner. We found this place in Eden…read moreand it is a hidden gem. The building may not be a lot to look at, but they do an amazing job and did some detailed things I asked for special for me. They are friendly and quick. There aren't many dry cleaners in our area, but this was worth a little extra drive.

Absolute life saver!! Same day service! I called around…read more10:15am and asked what time could they have some items pressed by if I dropped them off before 11. She told me around 4pm... GREAT FOR ME! I needed them for a dinner at 6:30. Great customer service! Great job on the press! Great price for the service! I will definitely be utilizing them in the future! Great business to have nearby!

One Hour Klean is a well kept secret. We were tired of being way overcharged, not to mention the…read moresurly help at A Cleaner World so we happened across OHK and decided to try them. They were HALF the price, the uniforms were perfect, and the people were SO nice! They are now our new cleaners. Don't let the 1960's facade fool you, this is a top notch cleaner who appreciates my business. Support a wonderful family owned business!

Martinizing provided beautiful table cloths for my daughter's wedding day. They were delivered on…read moretime to The Pavilion at Blackwater Junction in Union Hall. They all looked perfect and set the stage for our centerpieces. Their delivery and pickup service is super helpful and worth the cost. We highly recommend them for your next event!

Not impressed with the results. My suits looked the exact same as when I dropped them off.read more

Drive through, acceptable fast service. Reasonable pricing, and they know me by name! I could not…read morerecommend them any higher!

Zibbys has my business from now on. When the American Flag in our church needed dry cleaning prior…read moreto Memorial Day Zibbys expertly cleaned it on short notice and would not accept any payment for their work! I am so glad we have a place like Zibbys in Mount Airy. I am happy we can support our locally owned small businesses-because they support us!

This Asian family-owned Alterations and Dry Cleaning business is one of Roanoke's best kept secret…read more I discovered it a while ago, and it was not by chance. Needing to have some alterations done to a new suit I had just bought to attend a special event, I visited several alterations and dry cleaning businesses that I knew about because of their central location and expensive advertising to get their name out there. All of them charged exuberant amount of money to have what I needed done, as well as having to outsource the job, and taking much too long to have it done. Then, all of a sudden, I remembered a little place I once saw as I was driving by the Colonial Office Center. It was located in one of three small businesses at the end of the parking lot to this Office Center. And I thought to myself: "Sometimes amazing things come in small packages." So I decided to travel on the road less traveled, in this case beyond the parking lot, and to this small building that housed the Sun's Alterations & Dry Cleaning business. This is where I met a very kind and hospitable lady who's main concern was solving my problem of getting my new suit tailored and ironed on time to attend my special event. Since all their alterations are done on the premises by a professional tailor with 26 years of experience, she told me it could be done and quoted me a very reasonable price. Who would ever have imagined that in this humble, little store, hidden behind a large Office building, I found the solution to my problem provided by a wonderful and warm Korean family-owned business. Since then I have always gone there for all my alterations and dry cleaning needs, and recommend the place to family and friends. Today, when I visited the place to take some photographs to accompany this review, I had the privilege to also meet the husband of the family and their older son, and to personally thank them for the great contribution that they are making to the community of the Star City of Roanoke, Virginia. I highly recommend this small business for all your alterations and dry cleaning needs, and urge you to support this wonderful family by giving them your business and friendship.

Wonderful experience getting the dress for my sons wedding altered and hemmed. Kim was very kind…read moreand attentive as we discussed what I wanted done. Her work was excellent, the dress had multiple layers and the bodice was "constructed". I thought the price was very reasonable for the amount of work. After the wedding I took the dress back to be cleaned and again excellent job.