They took longer then i was told by 2 days and they are also very expensive but the employees were nice.

Marcus reached out to me today and explained that they don't normally heavy starch shirts with embroidery and patches because they fear it may damage them. He offered to try one of my shirts in the future free of charge to see if he can do it with out issue. He offered to make it right however he can. I'll take an older shirt there in the future and have them test it. Thank you for reaching out Marcus. read more

A Cleaner World - This is supposed to be heavy starch. - Laundry Services Near Me - Blacksburg, Virginia

I've been taking my dry cleaning to A Cleaner World for 10+ years, BUT I will never use their service again. I dropped off my dry cleaning as I usually do. When I picked it up, I hung it on the closet door as usual. When I got around to putting them in the closet, I noticed three white shirts that were not my husband's shirts, so I called the cleaners to see if anyone had returned any shirts. I was told "no" so I went to return the shirts yesterday. I got a call from Marcus today telling me they were my husband's shirts. He said he saw the video of them taking the shirts out of my car and tagging them. My husband is not a shopper, so I purchased all his clothes, and they were not his shirts. They were expensive shirts but not his shirts. If anyone ever attempts to claim their missing shirts from" A Cleaner World". LOL...they offered to refund the cost of the dry cleaning. It's funny too me that I would dry clean shirts that aren't even my husband's size. Please make it make sense. I went back today to pick up the shirts I dropped off and they gave me 3 other shirts that aren't my husband's shirts nor are they the size of his shirts. NEVER AGAIN!!!!!!!!!! What is that you don't understand? The shirts were not his nor were they, his size. You said they were, when I go back to pick them up you have swapped them out and given me some different shirts that are also not the correct size or his shirts. read more

EDITED REVIEW: Manager called after incident and offered solutions due to this interaction and service. This doesnt happen often anymore. He cares about his business and covid is making it difficult on everyone. Thank you for correcting where you could. Alteration lady was extremely rude, at one point even yelling at me. She works in a separate building behind Cleaner World, with different hours that are not listed on google. It was a hassle getting inside (she locks the door), and then even worse once i was in. She was extremely rude, but i stayed polite, because thats how i always treat workers. I assumed she was having a bad day. She pointed at the door!!!! for me to leave after briefly fitting the suit. I just picked up the suit and the jacket doesnt fit right (feels like no alteration was done to the width). The entire customer experience with her was awful. I spent $100 on a suit for a wedding and its not correct. This does not reflect the worker in the main building (Cleaner World) They were nothing but helpful and nice. Do NOT come here for alterations. She treated me like a subhuman, and then botched a simple alterations job. read more

Extremely expensive for dry cleaning. Wow, nearly double the price for each item I'm used to paying. 5 shirts and one pair of pants would have cost between $15-$20 in a city with more than 2 options. Nearly $30 for 6 items. Definitely not feasible for someone who needs regular service, even with their Wednesday discounts, unless you're rich. I guess all the money I save from commuting costs will be directly offset for the cost of dry cleaning. read more

On July 26, 2021, A Cleaner World assured me they could clean and preserve my vintage wedding gown. Three weeks later, I called to see the status of my gown. The manager/owner informed me that they could not clean it because it was vintage, had beading and an acrylic lining. I asked, since three weeks had passed, when I was going to be informed of this. He told me, "When you came in to pick it up!" That is about the worst business practice I have ever encountered. All he could offer was an apology. A Cleaner World has been our dry cleaner for many years. No more. Enough said. Do not trust them. read more

I use dry cleaning a couple times a year now (use to be there regularly but circumstances changed) yet they always welcome me like I'm a regular. Never had an issue with the dry cleaning or pressing. Cost is average for the cleaning. Their Wild Wednesday deals are good. read more

The owner followed-up with me immediately after I posted the comment below about an incident that happened several years ago. He apologized sincerely and said it was very unlike his business for something like this to happen. My other interactions with A Cleaner World have been satisfactory, so I'll write off the experience below to a bad apple who was having a bad day. ----------------------------------------- Cleaning is fine, but I had a terrible experience with one employee. When I went to pick up my cleaning, she gave me my clothing plus two tops that were not mine. I said I did not recognize them. She insisted that they were mine and that I needed to pay for them. We went back and forth several times, and finally, I offered to pay for the cleaning of one of them just so I could get the rest of my clothing back. Eventually, she checked with the manager, who said I did not have to pay for them. I did not take the two tops, and hopefully the real owner of them was able to pick them up. read more

Crazy expensive. I brought 14 pieces of clothes in (which is a lot yes) but cost $189! That's about $14 per item which is ridiculous

Very overpriced! 18 bucks and change to just do a normal dry clean of a peacoat. It was clean, yes. On time, yes. But nearly 19 dollars is ridiculous. Will never go again. read more

I've had to had my dress slacks and suits cleaned here twice and both times they have come back with multiple crease lines. Although the suit was clean so at least they got that part right. read more

Terrific customer service. The owner was very responsive and accommodating to help us out with picking up dry cleaning for school when lost airline luggage delayed our return to town. They also provide a great service of cleaning and storing uniforms over the summer break and then delivering to campus. read more