A friend of mine introduced me to this laundromat when I needed a place to do my laundry while my washing machine was being repaired. Never did I imagine that it would be the quality and convenient laundromat that I discovered it was. Located at 1718 Bennington Sreet in the Southeast area of Roanoke, Virginia, it is right next to the Shell Gas Station on the same street which I reasantly reviewed on Yelp. The first thing I noticed was the clean and modern looking brick building painted in gray with tones of blue and white, surrounded by a sidewalk, and with a private lot parking all around it. Its outside building sign beside highlighting the laundromat's name, it made sure to point out that it was "OPEN 24 HOURS," and later I found out the for 7 days a week. I parked my pearl white Lexus on one of the parking spaces on the side of the building and entered through the side entrance. Clearly written on the glass door was their phone number and some of the rules required to use this laundromat. Also there was a notice posted that it had 24 Hour Video and Audio Recording. So one could see that from the very beginning it set the tone for the expected behavior inside. When I entered, I found the place clean and well-maintained, with the latest in modern machines, with many small and large capacity washers and dryers, including a "Hulk" washer for up to 90 lbs of laundry. Another thing that captured my attention immediately was that they no longer used coins. It had a new system of reloadable laundry cards, which you registered and used to pay for the washing and drying of your clothes, as well as for having complimentary access to their restroom if you were a paying customer on that day. It was a little confusing at first, but the instructions for purchasing a card, filling it up with different amounts of money from one of your credit cards, and using the cards in the washers and dryers wear so clear that it became simple and very convenient to use. I invite you to view my photographs accompanying this review to get a better sense of the place and many of the items I am mentioning in my review. To make sure customers registered their cards correctly, they are having a Free Laundry Giveaway where they would be giving away $25 in Laundry Credit to 4 customers every month, and winners would be notified with their registration contact information. The instructions of amounts and how to use the cards were very clear and one could also ask one of the steady customers and they were more than happy to explain. I was there on a Wednesday afternoon around 4 o'clock and there were only two more customers doing their laundry. I was told it gets busier in the evenings and on weekends. Although the place offered a family-friendly environment with amenities such as a soap center, folding tables, seats to wait on, a restroom, a sink outside the restroom, and a play area with movies for children, it lacked Wi-Fi access, TV screens for customers to watch TV while they waited for their clothes to be ready, and I even didn't see too many plugs to be able to charge one's cellphone. On the positive side the lack of the above mentioned open doors to be able to talk and interact with customers. I met one of the cooks for Sidecar Restaurant, one of my favorite restaurants in downtown Roanoke, and was able to find out first hand interesting information about the restaurant and its menu. I was able to wash and dry my 3 loads of clothing very well, and will consider returning here even after my washing machine is repaired at times when I have large loads of clothes to wash or large items such my bed comforter, quilt, mattress protector, throw blanket, or duvet. And I highly recommend this place as a clean, safe, and convenient place to do your laundry. read more

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If I could give Riverside Laundry & CARLOS 100 s, I would. It was LATE (least nowadays it is 12:30/45am) I was desperate & out of options. I knew my w&d couldn't keep up with the sheets, blankets, comforters & clothes piling up after 6 & 15 we're hit w/a serious stomach bug tonight. only thing open....RIVERSIDE LAUNDRY Queue dread & apprehension, I grew up in SE..... I drive down Bennington all the time. I've been in that laundromat before. Pulled in, no one hanging around outside, people inside are actually doing their laundry! No trash, machines look good Get my clothes in, really start looking around, IT LOOKS SO GOOD! Floors, machines, sink area that use to be so gross...... all of it so clean When I saw the same guy, working just as hard as he was when I seen him on the last visit. I made sure to let him know that he doing an amazing job! We chatted, exchanged a few kid stories, properly introduced ourselves before he politely excused himself to return to work. I returned to folding my laundry on CLEAN tables. Carlos's hard work truly shines through. The remarkable turnaround and upkeep, both inside and out, will definitely have me returning! Thank you Carlos & Thank you Riverside Laundry!! read more

Carlos is amazing! We had a major laundry issue with the machine at our hotel down the street in Roanoke and ended up with sopping wet clothes and no way to dry them. My BF found this place open for 24 hours It's clean, well lit, and Carlos, the gentleman working the overnight shift, graciously gave us advice on machine choices and steered helped us get our detergents and stuff together. Highly recommend Riverside Coin Laundry even in a non emergency. read more

sooo disappointed ! after looking at the reviews online, I decided To go out of my way to use this establishment It was dirty, no explanation how much time you get on the dryers, it does tell you to use the card again to add 10 mins. I was a first time user, and lost! No one was there to help me navigate thru using machines etc. Will not go back! read more

Hands down best laundromat I have been to! There are many high end washers and dryers to chooses from. Very clean place with plenty of parking. Miss Lynne is here to help you & any laundry needs you may have. She has a drop off service here as well. For a great price, she will do your laundry for you. She is so nice & always welcoming! As a traveling professional, it is tough to find quality laundromats, the struggle is real! They are open 24 hrs! Cameras are everywhere for peace of mind! I highly recommend this laundromat, 5 stars!!! Great work! read more

Carlos is an exceptionally good employee, he keeps the laundromat very clean and he helps people if they need it.

Very clean. Carlos is always there looking after everyone and making sure everything is clean and ready and working properly. Not very busy at night, which is the best time to get your laundry done. read more

everthing is super great there and beautiful place to bring your laundry and great place to meet new people

I was in town for a conference for a week and found this laundromat. It was by far the cleanest facility I have ever used. And a special thank you to Ms. Lynn who was so welcoming and helpful even while she was cleaning. read more

Chose it because of Yelp review. We are on the. Road and it was laundry time. Good facility. All the machines worked well. Clean restroom and folding tables. Perfect for our needs. read more

They just rip me off of my money on that card that I paid 2 .00 for I add money to that card they own me almost 10.00 they refuse to pay me they charge 3.00 to used the bathroom there totally wrong to charge for there bathroom. Ms Lynne is rude disrespectful some guy that works there ask me what machine I was using totally wrong I paid to wash dry my clothes. I ask for my money they refuse to pay me my money back so I guess I will take them to court .for my money so don't go there .they don't like homeless people or vets there .they should not treat homeless people vets and family that are homeless bad every one on this earth should treat homeless people with kindness caring love just like Jesus did .stop treating homeless people bad all homeless people matter .they have to pee and poop to.wash there clothes too. read more

It was very clean and calm . the attendant was very helpful when I realized that they no longer take coins ! Overall it was a good and safe experience. read more

Ms. Lynne is literally the best thing since slice bread. I called the service and they recommended me to Lynne and I am so grateful. She washed, dried and folded my clothes and had them smelling like divine. I highly recommend this place and Ms. Lynne for those who want your clothes done for a reasonable price so, you can spend the day doing the things you love. read more

Very nice place that has so many washers & dryers & carts & tables! OH, MY! If Miss Lynn is there she will even do your laundry for you at a good price. The best thing is the cleanliness & a bathroom. read more