My mom brought my dress that I purchased on Amazon, to get altered. It was ready a few days later…read more The alterations so perfect and she steamed it as well. I will bring any alterations I need in the future here. My mother said she was very friendly and absolutely had great customer service. I encourage all people to bring their alterations here.

I have used them on many occasions and have always been VERY satisfied. They are also…read moreaccommodating when you need something in a hurry as well. Trin, Thank you for always providing me with the best alterations at such reasonable prices!!!!!

This Asian family-owned Alterations and Dry Cleaning business is one of Roanoke's best kept secret…read more I discovered it a while ago, and it was not by chance. Needing to have some alterations done to a new suit I had just bought to attend a special event, I visited several alterations and dry cleaning businesses that I knew about because of their central location and expensive advertising to get their name out there. All of them charged exuberant amount of money to have what I needed done, as well as having to outsource the job, and taking much too long to have it done. Then, all of a sudden, I remembered a little place I once saw as I was driving by the Colonial Office Center. It was located in one of three small businesses at the end of the parking lot to this Office Center. And I thought to myself: "Sometimes amazing things come in small packages." So I decided to travel on the road less traveled, in this case beyond the parking lot, and to this small building that housed the Sun's Alterations & Dry Cleaning business. This is where I met a very kind and hospitable lady who's main concern was solving my problem of getting my new suit tailored and ironed on time to attend my special event. Since all their alterations are done on the premises by a professional tailor with 26 years of experience, she told me it could be done and quoted me a very reasonable price. Who would ever have imagined that in this humble, little store, hidden behind a large Office building, I found the solution to my problem provided by a wonderful and warm Korean family-owned business. Since then I have always gone there for all my alterations and dry cleaning needs, and recommend the place to family and friends. Today, when I visited the place to take some photographs to accompany this review, I had the privilege to also meet the husband of the family and their older son, and to personally thank them for the great contribution that they are making to the community of the Star City of Roanoke, Virginia. I highly recommend this small business for all your alterations and dry cleaning needs, and urge you to support this wonderful family by giving them your business and friendship.

Wonderful experience getting the dress for my sons wedding altered and hemmed. Kim was very kind…read moreand attentive as we discussed what I wanted done. Her work was excellent, the dress had multiple layers and the bodice was "constructed". I thought the price was very reasonable for the amount of work. After the wedding I took the dress back to be cleaned and again excellent job.

I have had several outfits hemmed or altered and every time the results are perfect. I couldn't ask…read morefor better or sicker service. Everything is excellent.

Terrible service. Asked for a simple hem and some name tags out on work shirts and they said they…read moredidn't do sewing. Don't want business shut your doors. Don't want business you should haven't any.

Real talk, when I got my dress from the bridal salon I hated it. It fit nothing like the sample,…read moremade me look 2 sizes bigger than I am, and just looked fugly. Thank goodness I was able to book my alterations with Carissa! She took this dress that I was not excited about at all and turned it back into the dress I fell in love with. I did a sew while you wait appointment with her since I was an out of town bride and it was well worth it! My mom and I stayed in her shop for about 6 hours one Friday a month or so before the wedding and she fit the dress to me, sewed, fit again, sewed, and fit again until it was perfect. It gave me such peace of mind seeing my dress transform in one day. Carissa also offers day-of services which I wish I had done. My husband stepped on my dress right after our first dance breaking 4 of 7 bussels. We had to saftey pin it back together and I wish Carissa would have been there to do a quick fix! Aside from my husband's misstep the dress was perfect all night long. If you need major alterations done Carissa is your seamstress!

The Gilded Thimble is the place to have your wedding dress altered. I purchased my dress at Church…read moreStreet Bridal thinking it was pretty close to size. I learned, through my experience with the Gilded Thimble, that it most certainly was not. Carissa walked me through the whole process of her vision to properly size my dress. She was so incredibly thorough and patient throughout a longer than anticipated process. I could not be more thankful for The Gilded Thimble team for fitting my dress TO me. It was so perfect day of that people asked if it was custom. It basically was because of Carissa's perfect touch. Thank you to the Gilded Thimble! Definitely move forward with your wedding dress alterations here!

My local dry cleaners…read more Came in this morning with a shirt and pants--nothing complex. Needed them dry cleaned, pressed, and starched. Mentioned that it would be nice if the shirt cuff had a third button, and they let me know the seamstress was out. I told them I needed an under 8 hour turnaround, as I had an interview the following morning. They agreed to rush it, without charging more. Picked up my clothes at 4 PM, paid with my card, found out that they'd added the third button to the shirt cuffs. I paid under $10 for all of this. Needless to say I know where I'll be getting my Easter suit cleaned. :-) 4/5 because the pants weren't starched (miscommunication but still), and it was hard to find their prices and hours online.

I took two pairs of expensive men's Italian jeans here to be hemmed. I specifically asked that an…read moreoff-white thread be used to match the existing thread on the rest of the jeans. It does make a difference to use matching thread in order to hide that they have been hemmed as best as you can. She told me she would do her best. When I picked them up she had used black thread. Apparently she forgot or didn't care about thread color. The hem itself and length was OK. However, one would think as much as she alters pants she would already know this, especially when I asked for matching off-white thread. Anyhow, I won't be back.

This is the best place for alterations and dry cleaning! In addition to all of our dry cleaning,…read moreI've had several pairs pants hemmed and a couple suits taken in, all have been perfect! Young is the nicest lady and always remembers myself, my wife and in laws. We will always go back to her and we recommend everyone else go to her as well!

Beware!!!!! She is never there and if she says she will be there she won't be' Also she has a very…read moresmart sarcastic mouth on her. Go anywhere but here! She does ok seamstress work but who cares you can never drop off or pick up your items because she is never there. Then she will call you hours later saying she is there and you can come by. DO NOT GO HERE!

Cindy's alteration was recommended to me by a family member who had used her service years ago... I…read morecalled Cindy and she messages me back telling me that she's closed and will not open until 12 o'clock around 12:30 I show up and the place is closed. I messaged her for further information and she tells me to come back tomorrow... She is not reliable and has poor customer service! I do not recommend using her service. She knew i was showing up Today 4-7-25!!!

Friendly, prompt and professional service. They got out a coffee stain on the bottom 5 inches of…read morea bridesmaid dress. Also they emailed me to notify me that the garment was ready for pick-up and included the price. What really "wowed" me was when I received a reply email back from them notifying me of their operating hours. This was my first time using their services....and their attention to detail alleviated an unnecessary trip by me.

One star is grateful! The staff is incredibly rude and disrespectful and talks down on you when you…read moreshow up 15 mins early before the "last dry time" they have posted! The lady that was working tonight asked me rudely as soon as I walked in the building..."washing? Or drying?" I then stated that I was just drying. The time is 9:00 pm. Last dry is 9:15 Pm. She profoundly exclaimed that " well I think you're too late!" I asked the last dry time is 9:15 correct. Her response was "well I'm shutting this place up for the night because I want to go home!" I told her I'll just take my business elsewhere and to have a lovely night! I mean what else can you say when she's yelling at you in front of a bunch of people! Oh and to beat it all a lady was getting her clothes out a washer and heading to a dryer! This place needs to be exposed for their incredibly rude staff!!! Something needs to be done! I tried to call to speak to a manager, but the number is constantly busy! I will never go here again and make sure to tell others about my experience!!!