Find another seamstress!!!! Dropped of 20 pairs of cargo…read morepants to be hemmed on 2-10-2026 was told it would take a week or two. Contacted Amy Henley on 02-25-2026, 03-12-2026, and 03-18-2026, no responce to calls or text. Had to reach out to another tenant in the building to find out when she would be there. Went and retrieved my items on 03-18-2026, none had been done, was NOT offered a refund on the $300 I paid her. She just asked me to leave them there so she could finished them, she hadnt even started them in over a month!!! WOW!!!!

On November 12, 2005, I dropped off my winter jacket for repair of the liner and had to pay $60.00…read morein advance for the work that she said would take about a week. After ten days, I texted Stitch Dr. asking the new estimated pickup date. She did not reply. On December 3 she responded to my call, telling me that she had been in Richmond, and that her workspace had no heat and she could not work there. I gave her another 43 days to resolve her difficulties, and then called her phone number on January 15th, 16th, and 21st, each time leaving a voicemail asking that she facilitate my picking up my jacket, repaired or not. She did not reply to any of my calls. With severe weather conditions approaching, I decided to go to her shop unannounced to retrieve my winter jacket. I found the door locked, and no lights on. On my way out, her landlord was in the parking lot, and I asked if they knew of any reason Stitch Dr. might be unable to communicate. I told them the story of these delays and her failure to communicate, and after providing them with a detailed description of the jacket, the liner, and even an Italian Lira note sewn into the liner, they escorted me to her shop where I spotted the leather of my unrepaired property on the bottom of a tall pile of garments stacked in a chair, not even hung up as would be proper and expected. I retrieved my property just in time for the approaching Winter storm. Her landlord said there had never been a problem with the heat in the building. She still has the $60.00 I paid her. After 72 days of waiting for her to answer calls and texts, I mailed her a synopsis of this debacle and a stamped, self-addressed envelope so she could effortlessly send my $60.00 to me. 35 days later, she has not responded.

This Asian family-owned Alterations and Dry Cleaning business is one of Roanoke's best kept secret…read more I discovered it a while ago, and it was not by chance. Needing to have some alterations done to a new suit I had just bought to attend a special event, I visited several alterations and dry cleaning businesses that I knew about because of their central location and expensive advertising to get their name out there. All of them charged exuberant amount of money to have what I needed done, as well as having to outsource the job, and taking much too long to have it done. Then, all of a sudden, I remembered a little place I once saw as I was driving by the Colonial Office Center. It was located in one of three small businesses at the end of the parking lot to this Office Center. And I thought to myself: "Sometimes amazing things come in small packages." So I decided to travel on the road less traveled, in this case beyond the parking lot, and to this small building that housed the Sun's Alterations & Dry Cleaning business. This is where I met a very kind and hospitable lady who's main concern was solving my problem of getting my new suit tailored and ironed on time to attend my special event. Since all their alterations are done on the premises by a professional tailor with 26 years of experience, she told me it could be done and quoted me a very reasonable price. Who would ever have imagined that in this humble, little store, hidden behind a large Office building, I found the solution to my problem provided by a wonderful and warm Korean family-owned business. Since then I have always gone there for all my alterations and dry cleaning needs, and recommend the place to family and friends. Today, when I visited the place to take some photographs to accompany this review, I had the privilege to also meet the husband of the family and their older son, and to personally thank them for the great contribution that they are making to the community of the Star City of Roanoke, Virginia. I highly recommend this small business for all your alterations and dry cleaning needs, and urge you to support this wonderful family by giving them your business and friendship.

Wonderful experience getting the dress for my sons wedding altered and hemmed. Kim was very kind…read moreand attentive as we discussed what I wanted done. Her work was excellent, the dress had multiple layers and the bodice was "constructed". I thought the price was very reasonable for the amount of work. After the wedding I took the dress back to be cleaned and again excellent job.

Absolutely fantastic tailoring! Custom work is amazing! All work done on time and in the most…read moreprofessional way. Tailoring is truly an art, and Berkovic has perfected it!!! Their work really is amazing!

Best tailor I have found in the Valley. Originally recommended to me by a local, small high end…read moremen's store who has their alterations done there. I have always gotten excellent results, and if you have jeans to be shortened their hems look like originals. Sometimes the turnaround is longer than I'd prefer, but they have been accommodating when I needed. I highly recommend them.

The owner helped me get a formal fixed for my daughter. Her work was excellent and she was very…read morereasonably priced.

Fixed a poor alteration job on a bridesmaid's dress - perfectly!…read more She also made a size 12 lined, silk dress into a perfect 6 for me!

She only accepts cash, also refused a refund when work was not done correctly. Do not go here!! I…read morewish there was a zero rating.

Anita is a master of her craft. I've been to the Vinton shop twice. Once to have the steel…read morewaist-button replaced on a rugged pair of beloved jeans. The next time to finesse the length of a three-layered prom dress of tatting, chiffon and something silk-like rarely seen this far west of Hong Kong. Anita snipped 3" off that garment like it was made that way. When I want it done right; I want Anita.

Always do a wonderful job with cleaning garments and repairing zippers! Staff is very friendly.read more

I am very picky about dry cleaning and I went through two other shops before I found this wonderful…read moreplace! I drive ~25 minutes each way but it's worth it because they do such a great job! (Also I can shop at the Towers mall which is right across the street...) Heather and the crew there are super nice people and seem very conscientious, and I have never had an issue with the quality of the work. Plus they have a drive-thru so you don't even have to get out of your car. AND, you get text alerts when your clothes are ready! :c) If you are fed up with other cleaners like I was, then give this place a shot--maybe you will love them, too!

Pleasant workers. Good service. Good work. Will go back again. Mom and Pop business. Alteration…read moreperson workin hours start at 11:30 am.

Horrible! The owner…read moreruined 2 of my CASHMERE coats by RUBBING the spots on them! And the other 5 items that I needed clean she didn't touch! The spots were still there and the desodarante spots were too! She charged me over 80 dollars and didn't even give me money back for the 2 expensive cashmere coats that she damaged! I had to trash them! She was mean when I was asking her about it and she tried to rush me out of her store telling me there was nothing more she would do unless I paid more money! Don't come here! It is a waste of time and especially money! The business should be closed down! Who gives clothes back that werent even cleaned for you, and try to rush you put of the store so that you wont have time to look at the damages?!!! This company!! Stay far away from them here!