Beware!!!!! She is never there and if she says she will be there she won't be' Also she has a very…read moresmart sarcastic mouth on her. Go anywhere but here! She does ok seamstress work but who cares you can never drop off or pick up your items because she is never there. Then she will call you hours later saying she is there and you can come by. DO NOT GO HERE!

Cindy's alteration was recommended to me by a family member who had used her service years ago... I…read morecalled Cindy and she messages me back telling me that she's closed and will not open until 12 o'clock around 12:30 I show up and the place is closed. I messaged her for further information and she tells me to come back tomorrow... She is not reliable and has poor customer service! I do not recommend using her service. She knew i was showing up Today 4-7-25!!!

This Asian family-owned Alterations and Dry Cleaning business is one of Roanoke's best kept secret…read more I discovered it a while ago, and it was not by chance. Needing to have some alterations done to a new suit I had just bought to attend a special event, I visited several alterations and dry cleaning businesses that I knew about because of their central location and expensive advertising to get their name out there. All of them charged exuberant amount of money to have what I needed done, as well as having to outsource the job, and taking much too long to have it done. Then, all of a sudden, I remembered a little place I once saw as I was driving by the Colonial Office Center. It was located in one of three small businesses at the end of the parking lot to this Office Center. And I thought to myself: "Sometimes amazing things come in small packages." So I decided to travel on the road less traveled, in this case beyond the parking lot, and to this small building that housed the Sun's Alterations & Dry Cleaning business. This is where I met a very kind and hospitable lady who's main concern was solving my problem of getting my new suit tailored and ironed on time to attend my special event. Since all their alterations are done on the premises by a professional tailor with 26 years of experience, she told me it could be done and quoted me a very reasonable price. Who would ever have imagined that in this humble, little store, hidden behind a large Office building, I found the solution to my problem provided by a wonderful and warm Korean family-owned business. Since then I have always gone there for all my alterations and dry cleaning needs, and recommend the place to family and friends. Today, when I visited the place to take some photographs to accompany this review, I had the privilege to also meet the husband of the family and their older son, and to personally thank them for the great contribution that they are making to the community of the Star City of Roanoke, Virginia. I highly recommend this small business for all your alterations and dry cleaning needs, and urge you to support this wonderful family by giving them your business and friendship.

Wonderful experience getting the dress for my sons wedding altered and hemmed. Kim was very kind…read moreand attentive as we discussed what I wanted done. Her work was excellent, the dress had multiple layers and the bodice was "constructed". I thought the price was very reasonable for the amount of work. After the wedding I took the dress back to be cleaned and again excellent job.

I have had several outfits hemmed or altered and every time the results are perfect. I couldn't ask…read morefor better or sicker service. Everything is excellent.

I have brought numerous items of clothing to Rose Tailor over a number of years. They are very nice…read morethere, and meet most of your tailoring needs well, at super reasonable prices. If you want any garment shortened or hemmed, they're just the ticket. There's only one exception--custom tailoring. Some of my western shirts have fairly contoured seams, especially at the waist. The most experienced tailors always add a short vertical dart below the bust on shirts which don't have that contour, which gives it more shape. Rose did what some of my past tailors did, instead taking it in along the side seams, which is *not* the ticket, because then it will be more fitted at the waist, but a little too tight in the bust, which I did not want. Also, I had a pair of Gloria Vandebilt jeans which I bought for awesome the lavender color, but they were cut poorly --baggy areas throughout the thigh area, and I asked Rose if she could get rid if some of the baggy places. I believe she got rid of some, but they didn't look much better after, and the pinning process was scary, because she did not use safety pins, which a lot of tailors use nowadays because pinning is safer and faster. Straight pins need to be applied more carefully. Taking the pants off after pinning, I got pinpricked enough times, I decided Rose is not the person to fit my custom tailoring needs.

I took two pairs of expensive men's Italian jeans here to be hemmed. I specifically asked that an…read moreoff-white thread be used to match the existing thread on the rest of the jeans. It does make a difference to use matching thread in order to hide that they have been hemmed as best as you can. She told me she would do her best. When I picked them up she had used black thread. Apparently she forgot or didn't care about thread color. The hem itself and length was OK. However, one would think as much as she alters pants she would already know this, especially when I asked for matching off-white thread. Anyhow, I won't be back.

This is the best place for alterations and dry cleaning! In addition to all of our dry cleaning,…read moreI've had several pairs pants hemmed and a couple suits taken in, all have been perfect! Young is the nicest lady and always remembers myself, my wife and in laws. We will always go back to her and we recommend everyone else go to her as well!

My mom brought my dress that I purchased on Amazon, to get altered. It was ready a few days later…read more The alterations so perfect and she steamed it as well. I will bring any alterations I need in the future here. My mother said she was very friendly and absolutely had great customer service. I encourage all people to bring their alterations here.

I have used them on many occasions and have always been VERY satisfied. They are also…read moreaccommodating when you need something in a hurry as well. Trin, Thank you for always providing me with the best alterations at such reasonable prices!!!!!

Friendly, prompt and professional service. They got out a coffee stain on the bottom 5 inches of…read morea bridesmaid dress. Also they emailed me to notify me that the garment was ready for pick-up and included the price. What really "wowed" me was when I received a reply email back from them notifying me of their operating hours. This was my first time using their services....and their attention to detail alleviated an unnecessary trip by me.

One star is grateful! The staff is incredibly rude and disrespectful and talks down on you when you…read moreshow up 15 mins early before the "last dry time" they have posted! The lady that was working tonight asked me rudely as soon as I walked in the building..."washing? Or drying?" I then stated that I was just drying. The time is 9:00 pm. Last dry is 9:15 Pm. She profoundly exclaimed that " well I think you're too late!" I asked the last dry time is 9:15 correct. Her response was "well I'm shutting this place up for the night because I want to go home!" I told her I'll just take my business elsewhere and to have a lovely night! I mean what else can you say when she's yelling at you in front of a bunch of people! Oh and to beat it all a lady was getting her clothes out a washer and heading to a dryer! This place needs to be exposed for their incredibly rude staff!!! Something needs to be done! I tried to call to speak to a manager, but the number is constantly busy! I will never go here again and make sure to tell others about my experience!!!

Absolutely fantastic tailoring! Custom work is amazing! All work done on time and in the most…read moreprofessional way. Tailoring is truly an art, and Berkovic has perfected it!!! Their work really is amazing!

Best tailor I have found in the Valley. Originally recommended to me by a local, small high end…read moremen's store who has their alterations done there. I have always gotten excellent results, and if you have jeans to be shortened their hems look like originals. Sometimes the turnaround is longer than I'd prefer, but they have been accommodating when I needed. I highly recommend them.

The Gilded Thimble is the place to have your wedding dress altered. I purchased my dress at Church…read moreStreet Bridal thinking it was pretty close to size. I learned, through my experience with the Gilded Thimble, that it most certainly was not. Carissa walked me through the whole process of her vision to properly size my dress. She was so incredibly thorough and patient throughout a longer than anticipated process. I could not be more thankful for The Gilded Thimble team for fitting my dress TO me. It was so perfect day of that people asked if it was custom. It basically was because of Carissa's perfect touch. Thank you to the Gilded Thimble! Definitely move forward with your wedding dress alterations here!

Carissa is truly, truly incredible - if you need any convincing, look at her website and the proof…read moreis all there. Her photos clearly show how talented she is, and she's a perfectionist who will ensure you look your best for your big day. Better yet, her hourly rates are really affordable for wedding dress alterations, and she works lightning quick! I had a "sew while wait" appointment with her (alterations done in a single appointment) and she was so comfortable to spend the day with, really clear with what she wanted to do, and super helpful with all of my questions and concerns. We actually finished hours before our estimated time (and under her estimated total!) Carissa is really so friendly and talented, and tries her best to make sure you're comfortable. She has snacks and drinks set up, as well as a really comfortable couch for taking naps on :) She'll do anything she can to help - during our initial consultation meeting, she altered my engagement dress on the fly (and only for $15!!) I really can't stress enough how highly I recommend working with The Gilded Thimble. She's more than worth the drive (we drove from Northern Virginia for our appointment) and you won't be disappointed. Just as a reminder, she takes checks only if she holds onto your dress and takes cash if you're taking your dress with you.