Find another seamstress!!!! Dropped of 20 pairs of cargo…read morepants to be hemmed on 2-10-2026 was told it would take a week or two. Contacted Amy Henley on 02-25-2026, 03-12-2026, and 03-18-2026, no responce to calls or text. Had to reach out to another tenant in the building to find out when she would be there. Went and retrieved my items on 03-18-2026, none had been done, was NOT offered a refund on the $300 I paid her. She just asked me to leave them there so she could finished them, she hadnt even started them in over a month!!! WOW!!!!

On November 12, 2005, I dropped off my winter jacket for repair of the liner and had to pay $60.00…read morein advance for the work that she said would take about a week. After ten days, I texted Stitch Dr. asking the new estimated pickup date. She did not reply. On December 3 she responded to my call, telling me that she had been in Richmond, and that her workspace had no heat and she could not work there. I gave her another 43 days to resolve her difficulties, and then called her phone number on January 15th, 16th, and 21st, each time leaving a voicemail asking that she facilitate my picking up my jacket, repaired or not. She did not reply to any of my calls. With severe weather conditions approaching, I decided to go to her shop unannounced to retrieve my winter jacket. I found the door locked, and no lights on. On my way out, her landlord was in the parking lot, and I asked if they knew of any reason Stitch Dr. might be unable to communicate. I told them the story of these delays and her failure to communicate, and after providing them with a detailed description of the jacket, the liner, and even an Italian Lira note sewn into the liner, they escorted me to her shop where I spotted the leather of my unrepaired property on the bottom of a tall pile of garments stacked in a chair, not even hung up as would be proper and expected. I retrieved my property just in time for the approaching Winter storm. Her landlord said there had never been a problem with the heat in the building. She still has the $60.00 I paid her. After 72 days of waiting for her to answer calls and texts, I mailed her a synopsis of this debacle and a stamped, self-addressed envelope so she could effortlessly send my $60.00 to me. 35 days later, she has not responded.

My mom brought my dress that I purchased on Amazon, to get altered. It was ready a few days later…read more The alterations so perfect and she steamed it as well. I will bring any alterations I need in the future here. My mother said she was very friendly and absolutely had great customer service. I encourage all people to bring their alterations here.

I have used them on many occasions and have always been VERY satisfied. They are also…read moreaccommodating when you need something in a hurry as well. Trin, Thank you for always providing me with the best alterations at such reasonable prices!!!!!

She only accepts cash, also refused a refund when work was not done correctly. Do not go here!! I…read morewish there was a zero rating.

Anita is a master of her craft. I've been to the Vinton shop twice. Once to have the steel…read morewaist-button replaced on a rugged pair of beloved jeans. The next time to finesse the length of a three-layered prom dress of tatting, chiffon and something silk-like rarely seen this far west of Hong Kong. Anita snipped 3" off that garment like it was made that way. When I want it done right; I want Anita.

I used them to clean a couple of expensive leather coats that I was sure were ruined, and I used…read moretheir alterations department: for a zipper replacement on a dress and to hem a ball gown for my granddaughter's prom. First the leather coats. I was seriously amazed that they could even save the coats, much less get them back to me in the beautiful condition that they came back in. Try impressed. Secondly the alterations: both were performed perfectly, in a timely manner, and at a fair price. They have a customer for life in me. I'll never go anywhere else.

Be aware. Their rug cleaning costs have tripled. They are supposed to give you an estimate. Make…read moresure you ask as we were not given that.

I have been looking for a dry cleaner without success for some months. But then my washing machine…read morebecame inoperable, and I was desperate to find someone who would wash and fold - voila'! Wheelers does it all! The people who answer the phone are courteous and friendly, and I was very pleased that all my laundry was clean, folded, and they used my scent-free detergent as requested. A little more pricey than the service I used recently in Ashland, but well worth it. I am picking up another pile of it today. The only possible drawback is that they close at 2pm, which makes it necessary for me to go there on my way to work. Now I have to gather up all my dry cleaning... Support your local business - they've been here for 50 years, I think!

I recently moved to Roanoke and did a long search for a good cleaners. This by far the best in the…read morevalley. They are professional, friendly and customer focused. They do same day cleaning on specified days. They know me by name and when I got held at work late, stayed open late until I arrived. I need the clothes the next day so they are my heros!

Great tailor! If you're looking for someone to tailor anything for you, this is the guy for you. We…read moregave him a lot of challenges and he came up with brilliant new ways to style old things. He is very cooperative and understanding

From the owner: Come visit us for any alteration, embroidery, or design done with perfection. We do: leather,…read moredresses, curtains, purses, motorcycle's leather apparel, emblems, Suits, and much more. Get your masks here at Sew Perfect. 10 dollars a piece. We have adults and kids sizes. We can also make masks out of fabric that your bring . Comfortable breathable and washable. Stay safe guys.

Unimpressive customer experience. No one offered to assist me, though some young chub offered…read moreunasked-for, condescending "advice" that I guess he thought was a witticism. I spent several hundred dollars here because I was in a rush to get some new appropriate clothes for an out of town wedding. I shouldn't have let my impatience get the better of me and went elsewhere. The sports jackets are cheap, and while the slacks are fine, the tailored pants cuffs didn't last past their first washing. Ridiculous. Nonexistent service. Inferior product. The worst tailoring I've ever seen. Avoid this place.

Went to the Valley View location for suit rentals for my daughter's wedding. We were "helped" by…read moresomeone named Terrence, said he was the manager. He was extremely rude, condescending, and acted like he didn't want to be there. He couldn't even be bothered to take out his ear buds to properly take care of us and really did t seem to know what he was doing. When the suits came, none of them were right and when we voiced our concerns to him, he became argumentative and the condescending behavior increased. If he's a manager, that's doesn't say a lot about your business. I will not recommend this store for anyone needing anything related to suit rentals or purchases and I really hope the leadership looks real hard about who they have employed there and who they promote.