They still go by this name but also the UPS store. Parking can be a mess. There's one way in and…read moreout and you have to go around the building to park. Unfortunately I got blocked in by montano's van but they did ultimately move it. The staff is friendly and quick service. Be sure to take advantage of the self help kiosk. It helps you eliminate the need to stand in line if you have a drop off.

From the owner: The UPS Store #2942 in Roanoke offers in-store and online printing, document finishing, a mailbox…read morefor all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Townside Festival.

This place is great! Terrific service, has ALL services, and supports local artisans. I'll…read moredefinitely go back and highly recommend.

If you're searching for a notary in Roanoke, go here! Grant operates an efficient and convenient…read moreservice. He also has a very eclectic shop featuring local artists' works.

Very highly recommended Mail-N-More! This is a one stop place for mailing and shipping with USPS,…read moreFed-Ex and UPS. They can package your goods and show you all the options for shipping. Yes, they welcome drop off packages with labels for shipping. Sorry, they can't accept the QR codes or private accounts. In addition, they offer so many other services like printing, copying, notary services, shredding and mail boxes. I asked them to design a return address label for me and have had to go back to get more printed as they are terrific! For a flat fee, they offer your business a street address where you can get your mail and packages. You have 24 hour secure access, but can also ask for their help if you are out of town. Benita and Sergio are so committed to making our community better. As small business owners, the actively look for opportunities to support the community. There are cards from many local businesses in their lobby. They currently are selling Amish candy and soap (told more items are coming). Come in and get to know this amazing couple and see what they can do for you.

From the owner: We make sending packages easy while offering trusted services to verify and reproduce your…read moreimportant documents.

great customer service. they provide fedex and ups shipping, notary and mailboxes. and even fax…read moreservice

I had to send some items and needed the right sized packaging for it. The employee (wish I had her…read morename) went out of her way to select the correct sized box to get my items sent for the lowest price. I was really impressed with the customer service.

Employees were very short and snappy. Two of them behind the counter were laughing while the one…read morewho rang us up was being extremely rude in speech and demeanor. Would not answer our questions about where one of our packages we had shipped here was. When we struggled to lift a package they did not offer to help and simply watched us. Said they did not have our package, and we went in the car only to realize that they did have our package. We went back in and she blamed it on us, saying we said our name too quickly. DO NOT GO HERE. Worst UPS I have ever been to. Woman who "helped" us was named Corey.

Unfortunatley the worker would not agree to wear her mask because of asthma. This is NOT based on…read morereal science, but foolish preference. See the recent position statement of the American College of Chest Physicians

Great customer service. The employees are smiling, always a good sign. There was a line and people…read morewere getting upset and leaving but the employees just soldiered on and kept smiling. The volume they were dealing with was insane. There was a person going through the line with a tablet helping customers and shrinking the line. I had a question and an Amazon return and it was taken care of by a human standing there, not an AI voice on a phone.

I had to ship a few things and only had "the things", everything else was on my iPhone. Alex was…read moreVERY helpful, as I am disabled and am just barely able to use a smartphone. She found the boxes, pulled the documents off my iPhone, and packed my things perfectly. A job WELL done. BZ

This company is outstanding. The mailbox that H.B Atkinson made is beautiful and real quality…read more This installation was quick and easy and the box has held firm for the past year. Also, my mail is not wet when it rains. Like I said, quality. Thank you H.B for a great experience.

I ship a lot of stuff as I run e-commerce businesses so I come a lot and it's smooth most of the…read moretime but when i'm hustling trying to pack everything in time and I arrive at 5:50 (with the open sign still lit) and am told they don't feel like it because it's close to closing time it kinda rubs me the wrong way. I'll be shipping through the post office from now on but I have had some good experiences here no doubt.

I attempted to take two packages to this location for UPS. I watched from my car while a pair of…read moremen left, one with a mask one without. So I walked in with my daughter not wearing a mask. Say what you will, but some people do have medical reasons for not wearing them. I don't owe anyone an explanation regarding my medical reasons, nor do I expect to be discriminated against as a result of. That in mind... while the man wearing the Cheetos T-shirt was assisting two customers rather slowly I might add, I stood about 15 feet away with my daughter and my two packages. A few minutes after waiting he looks to me directly and tells me... You need to put a mask on. So... I did. I put a mask on. It covered part of my mouth but not my nose. My daughter wore hers under her nose. A moment later the man is looking at ME again, and says... You need to wear the mask the right way. I say, "There's no law stating how I have to wear this mask." There isn't. In fact, already by the way he's treating me in front of other customers... I'm feeling incredibly discriminated against and harassed. I find it to be incredibly unprofessional for an employee to behave in this manner. He continues on with how I need to place it over my face. He did not tell my daughter how to wear her mask. I found that to be pretty odd, that he was so focused in upon me specifically. I said, you know what, I'll just leave. Frankly there are other means to mail off packages... so I went to the UPS office in Dublin and guess what... mailed my packages off for CHEAPER, and the woman there was a hell of a lot nicer and more professional... plus there was no wait. NRVShipping, shame on you... You will never have my business again, and you know, discrimination is bullshit. I've read several times Governor Northams speech and he clearly states that there are instances where people are NOT required to wear a mask, one of them being for health conditions. It is not for anyone at NRVShipping to determine what my health conditions are, or question me, or shame me publicly as a result of. Health conditions or not, I too still have things that I must do in life. Given the choice, I would certainly not have been coming into a shipping company of all places for a good time.

This FedEx Office is conveniently located at the Towers Shopping Center on 2239 Colonial Ave SW,…read moreRoanoke, Virginia. This modern looking renovated strip mall has a large parking lot with plenty of parking spaces right in front of the entrance to this store. Services include providing office and packaging supplies, plus a variety of services such as: shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, and FedEx Express, among others. The employees there are very friendly, knowledgeable, and extremely efficient. They also offer Self Serve printing and copying. Their Hours of Operation are also very convenient. You can see what they are in one of my photographs accompanying this review. Many companies use FedEx when providing a postage paid return label to be able to return a product back with tracking number, to keep track of when they are delivered and refund credited to their account. I have used this service successfully many times. Recently I upgraded my cellphone from a Samsung Galaxy S23 Ultra to a Samsung Galaxy S25 Ultra, which I purchased unlocked from the Samsung website store. They included a FedEx postage paid label for me to return my old cellphone to receive a credit on the purchase of my new phone. So after packaging it at home in the box where my new one was mailed in, I affixed the label and came here to drop it off and get a receipt with the tracking number. The FedEx company has a reputation of being very efficient and of handling packages with care. So it's a company one can trust and provides peace of mind in shipping items such as these. Whether for personal or small business services and products, I highly recommend this store for their variety of quality products and services, and for their excellence in customer service.

I dropped off tools and luggage to be shipped to a job in New Mexico on Saturday at 11:30am for…read moredelivery on Monday. I was charged over $400. The shipment stayed in the store untill Monday. Here it is Wednesday and I'm still waiting for my delivery. FedEx not doing their job on Saturday, caused my delivery to be stuck in Memphis, Tennessee by weather for two extra days. This is not the first time I've had this issue with this location. Considering that shipping is their main service, these guys are absolutely horrible at their jobs.