I went here a couple months ago and wanted to get my new phone fixed. My phone is a Google Pixel…read more7. The only thing wrong, was that the protective cover on the camera was cracked, blurring my pictures. The gentleman said I probably just needed to remove it. He was right! He didn't charge for the advice. I would definitely patron this place for honest advice and personal service. When the (not needed) protective cover came off, everything was great with my camera. This place is awesome!

Ken answered my Yelp request for services quickly and was able to schedule a service call for me…read morefor the next working day. He texted me his eta and arrived promptly on time. He spent a good bit of time trying to get my laptop to boot up and eventually removed the hard drive and battery to take them to his home workshop so he could retrieve my info and put it on my thumb drive. He rang me in the evening to say that sadly the hard drive was corrupt and couldn't be accessed. The battery had begun to bow upward, so it was a goner too. In his opinion the 7 year old machine wasn't worth fixing because at that age things would just keep going wrong. Kinda like a used car. In the end he didn't charge me a penny because he wasn't able to fix my machine! How often does that happen?!! So if you have a PC that is giving you trouble and you want someone to come to you, definitely give Ken a call. You won't regret it.

I took my computer here after it randomly gave out on me. I wasn't sure if it was the power supply…read moreor motherboard, but they saw me immediately and started diagnosing the problem. We went out to get some lunch and came back, they found out it was the processor that went bad. They were very fast with everything and everyone was so nice! They figured out the problem fast, I will definitely come back to them with any computer problems I have.

I recently purchased a refurbished Dell Optiplex 3070 PC for $800. Intel(R) Core i3-8100 CPU @…read more3.60 GHz - 8.00GB RAM - 128 MB - 238 GB SSD Storage. They told me the hard drive on the computer I brought in was about to die, so I was in a jam. Not long afterward, I found the same Dell Optiplex 3070 at Best Buy for $495. Dell - Refurbished Excellent - OptiPlex 3070 SFF Desktop PC, Intel Core i7-9700 up to 4.7 GHz, 32GB DDR4 RAM, 1 TB SSD, USB Keyboard & Mouse, Windows 11 Pro - Black. I wanted to do business with a local business, but sadly, I believe they took advantage of my situation. I had done business with them at least four times prior and was completely satisfied, but I will not do so in the future. The Intel Core i3-8100 is a budget desktop processor released in October 2017 as part of the 8th Generation "Coffee Lake" lineup. I partly blame myself for not conducting thorough research before making the purchase.

Rob took a look at some damaged parts I had, told me what he could figure out, told me what he…read morewasn't sure about, and then told me what he had no idea about. Then he called up another guy in town who might be able to solve my problem. In other words, he solved my problem in a way that made him no money whatsoever. And he didn't BS me. Computers are messy things. It takes a confident and customer-minded business to acknowledge that and still work to meet the customer's needs.

I came in to TwoRobs with a computer emergency (to me) towards the end of their day, they not only…read morediligently worked to identify the problem but even fixed it that day staying past their normal hours. The guys were so helpful and I will not be going to anywhere else for computer issues! Thanks Rob & the team!!!

My wife had her iPad screen replaced at this shop over a year ago…read more We noticed the edge of the screen seemed loose several months later, but the iPad was still functioning. Then this weekend, the screen started to appear "jerky" and the iPad was pretty much useless. We called a couple places open on Sunday that wanted over $200 for a new screen. I thought we should get a new iPad, rather than spend $200 to replace another screen on an outdated model. But we took it by the shop on Tuesday when they were open during the week. The tech had it working like new within 5 minutes, at no charge, and we didn't even have the receipt from the first repair. (I'm sure they could have looked it up if they thought we were dishonest). Anyway, really appreciate the immediate attention when I stopped by and quick fix.

8.14.24 -- just an update on this vendor... went again for a repair to a tablet which was failing…read moreto hold a charge. Again, battery replaced quickly and inexpensively. They are our only computer repair place!

Provide great service!! I bought a computer 5 years ago and they still keep it going!!read more

Customer Service was excellent. they did not pressure me to buy something more than I needed. I was…read morevery impressed with their knowledge and expertise

I had asked Chris to fix the annoyingly problematic and inefficient WiFi at my home. Despite…read morespending money to upgrade systems, buying more (and more) tools to get the WiFi signal to be stronger and consistent, nothing seemed to work. Chris did a wonderful job of getting the multitude of Smart devices, laptops, TVs, etc. at home running optimally. Not only did he fix it, I also got a tutorial on the issues and resolution, which in my view was a great add-on. The total cost and time to completion was lower than the initial estimate. A cost effective job well done thoroughly and professionally. I will definitely hire Chris again and will not hesitate to recommend him to family and friends.

I recently moved from the SF Bay Area to Salem, VA; I really needed help setting up WiFi, cable, TV…read moreboxes, coax wiring, PC server, etc. I found Chris here on Yelp and he was fantastic! He knows what he's doing and is very communicative and flexible. He knows how to troubleshoot and fix problems with simple solutions and his costs are very reasonable. Next time I need any tech help, I'm calling Chris. I give him my highest recommendation. Thanks, Chris!

Worst service ever. I downloaded yelp just to give this bad review. They said it would be 48 hours…read morefor diagnosing the problem on my computer but after 2 weeks I hadn't heard from them. When I called and left a message no one retuned my call. So I just drove over there. The lady working in the store got mad when I came to get my computer. She said she didn't have enough time to look at it yet. I took it to cyberline on electric road and they fixed it in 4 hours. I would not recommend roanoke computers to my worst enemy. Awful, awful service

From the owner: Repair Computers, Mac, iPhones, iPads, Samsung and others type cellphones and tablets.read more