We have been using Shipping Plus for years…read more The proprietor here is a strange breed-- He is actually a shop owner with a wealth of experience in his business. From Mail Boxes to stamps, and from faxes to print, We highly recommend John and Shipping plus for all your business needs.

John is such a breath of fresh air. Great service! I always enjoy visiting this location.read more

I've always had excellent service at UPS stores. Yet today was sketchy. I called for passport…read morepics, told no appointment needed . Yet on arrival Jameha waited on me and said only store manager does passport photos. Yet Jameha looked at camera took my photo yet then unsure of procedure since only Manager does passport pics. I had 1.5 hours to wait, not a Floridian and horrid heat humidity! I returned and manager arrived. Manager not attentive to me at all as a customer . He told Jameha to do photo again and showed her the next step to develop. Jahema has excellent customer service skills , friendly, greets customers, and asks their needs, and attentive. Mr UPS time to move this talented employee to Assistant Manager! Jameha I greatly appreciated your time and energy to assist me, You are Simply the Best!!!

This store sent a document from to my daughter in Tampa, received a photo showing it was delivered…read moreto wrong address, checked UPS site to make a claim and site said to contact sending store, the self important little clerk at this sending store said not his problem I need to sort it out at destination. You have been warned.

I can't say enough about GOIN POSTAL St.Augustine. I have been doin my business with them for a…read morelittle over 2 years now. Always fast and efficient. Thank you guys your the best.

Don't ***ever*** use a service like this to send important packages. Never, never, never use Goin'…read morePostal! Not ever! They use intermediary shippers like GlobalPost and GlobalPost becomes the sender, not you, in the eyes of the USPS. So when a package is returned for lack of delivery (long story and we don't know yet whose fault it was) it doesn't go back to you, it goes to GlobalPost. From there the USPS considers it returned and will no longer assist in finding the package. GlobalPost has less than zero accountability. We are trying to get our extremely important package back. GlobalPost has it but says it will be MONTHS before we will see it again and that there is no way to expedite the return. If we had just gone to the post office there probably would not have been a problem at all. Since we went to Goin' Postal we will probably never see our irreplaceable documents again. This has been the most horrendous experience. Simply do not go to Goin' Postal, ever!!!

Quick, helpful, efficient, friendly, patient. It's a great place to work with. I'm in there every…read moreweek and I have only had a couple of problems, quickly resolved by working together. I'm not rude and demanding, but even with those who are, I've only observed the staff going out of their way to help. I'm going to address the notary issue stated elsewhere here. Notaries are only supposed to notarize documents signed in front of them. Some will sign with good identifications. I only notarize when I make them resign when I am present. Asking someone to notarize otherwise shows a distinct lack of ethics because you jeopardize the Person's credentials. Why would you do that and then complain they were following the rules? After reviewing the stated rules of a notary, you are not supposed to notarize the signature of someone not present and it is suggested that a signature should only be notarized when signed in front of the notary. Notaries are responsible for notarizing these signatures, even if forged.

I've been coming here for years and they have great service. Just don't be in a hurry. :)read more

The staff in this store have always been very helpful and a joy to work with. They answer…read morequestions and provide direction on how to accomplish your tasks. Notably, Cindy, assisted me in a non-routine task with UPS that took several steps to resolve. She was focused on helping me until the issue was resolved. She went above and beyond what I even expected. This kind of service is not always available from today's consumer services providers. I will use this store for all my needs in the future. Thank you to this outstanding crew!

I've been doing business with this store for over 20 years. Lately I'm spending more time here…read morebecause I needed to have a PO Box again, and I've had a slew of stuff to mail and ship. Much of the time the store is very busy, but Cindy and the rest of the staff are efficient, explain options, and patiently answer questions. Not just for me, but for everyone I've seen while waiting. The wait isn't usually more than 5 minutes, and that's if the store is slammed. Cindy knows many customers by name, me included. The costs are in line with any other shipping business, and my PO Box cost much less than I thought it would. I feel safe, welcomed, and taken care of at this business.

Jo Ellen provided the best service to help me with the custom baseball cards i created. i actually…read morethink she was more excited than me lol. She answered every question. She was receptive to my requests. The cards came out amazing and it is all because of the work she did in the store. Thank you so much again. I am forever grateful.

Staples was a breath of fresh air after just leaving Office Max. I dropped by staples to compare…read moreprinting prices. The experience was amazing with Jo Ellen. She was just helpful and courteous. She explained how to set up the Business Plan for printshop. Where to go online and even offered to answer any questions that I had. I am definitely a Staples customer! Good Bye OfficeMax

Beware! This shop will rip you off. I have watched the individual in this store tell people that…read morehe can give them a smaller / better box to reduce shipping costs. What he doesn't' t tell them - is that the cost of the box and packaging and fee for shipping will increase the actual cost exponentially. Yesterday we took our packages and left the store never to return again. He took a box from a young lady, made the comment that he could reduce costs etc. He opened a perfectly packed cell phone. By the time he was finished he charged her $28.00 for all of his presto chango rip off scheme. Please beware!!!!!

I visit St. Augustine each year and while I'm here,I usually have some items I need to ship back…read morehome. I found Dispatch Depot several years ago and they are always very friendly and give such great service! There are pack and ship places literally on every corner. I would definitely recommend this "mom and pop" company amongst all the other options!!!!

The guy who runs this has a bad attitude. Didn't give a tracking number for the package sent…read morethrough them, nor did they bother to keep it. The package never arrived and no way to track. His "Don't care" attitude was appalling. Says there wasn't a tracking number but all USPS packages have tracking now, even the lowest rate. Guess if you don't pay extra for it they don't bother to give it to you. Bad business.

I'm with the person who posted feedback prior to me…read more I've never had a problem there, parking has always been easy and staff answers any and all questions I may have. They don't have the greatest personalities but I don't think any one of them is there for a 'best personality " contest. Yes, they are human just like you and me; they actually have nada days. Many are just short of retirement, want to service the patron, do what's required of them and it's a lot. If it helps any you can have your mail picked up from your home. Good luck with any future emcounters!

Always backed up; long lines; nowhere to sit; operates like the govt; need I say more?read more

Needed to mail some Christmas cards and I needed international stamps. I found this post office on…read moregoogle maps because I was headed to St Augustine beach. The office is tucked away in a plaza with plenty of parking. When I got in the place had a line up of ten people. It's Christmas and people were mailing their packages. There were two clerks working. They were very cheerful and very quick to serve. Prices were marked on a display on the wall behind the counter. There were empty boxes piled up against the wall on the floor and different sized envelopes were on a rack on a wall. There was a side window where you could drop off your prepaid packages and that saved you from lining up. It's a good little post office that I'm happy I found on Anastasia Island.

I popped by this post office yesterday in hopes of purchasing some postcard stamps to mail…read morepostcards to friends and family back home. There was only one employee working in this tiny post office, so though the line was only a few people deep, everything moved quite slowly. I waited in line for about 20 minutes only for the lone employee to tell me that she only had a 100 roll of postcard stamps and to suggest I go to a different post office for my needs. You wouldn't think postcard stamps would be such a big ask...