Quick and easy experience at this UPS Store! I had a package to drop off with prepaid shipping, and…read morethe employee was very kind. All staff were wearing masks as well! I would definitely return again!

Edit: Just picked up my package today, over a week past when I was supposed to get it for a 50th…read morebirthday celebration. This was a gift of Blantons bourbon (which is hard to find and I had to special order) with two engraved Glencairn glasses, as well as the bourbon bottle engraved. UPS found a way to break one of the engraved glasses . I am absolutely over this entire experience. And bc of the foul mood I was already in walking into the store, I had no issue matching the shit energy of the person there who gave me my package. I hate even saying that but I've just had it. UPS: you failed miserably in this entire process. Two chances I gave to correct the issue and both times with no customer service. This is a formal grievance against UPS and the complete failure of customer service associated with the company, including the inconvenience of this particular location. I paid 2 day air shipping for an item I needed prior to the weekend. Order was processed and sent out on Tuesday for an arrival of Thursday. The package required a signature so I needed someone to be home. Time frame given was 12:30 - 4:30. During the day Thursday, I get a notification that my package was delayed and would be delivered Friday. I did not have someone to be at home for that day so I rerouted (and paid an additional $6 on top of the $48 expedited shipping charges) to a local access point so I could get my package Saturday morning. I called UPS and found out that the local access point wouldn't receive the package until Tuesday! I asked for a Supervisor and he did not assist me and tried to blame the company shipping the item. So, nothing was done to resolve my issue of needing the package by the weekend for an event. I work in Johns Creek but live close to this access point so I figured I'd leave work early to get here and pick up my package (deadline for it is 6/4). I got here at 6:02PM, rushing, and they were closed. So this is ANOTHER DAY of waiting to get a package and clearly can't get access to bc I can't make it here within an hour from leaving work, and this location does not stay open a minute past their closing time. Overall, epic fail. It is insanely rare I write a bad review but even with the customer service being nice, there was still no resolution other than "you'll have to get the package on Sunday". I have not been this pissed off in a very long time. There should've been a refund and an effort to get the package to me in the time frame I requested. And as I sit here in front of this access point writing this review and on the phone with UPS filing a complaint, I have seen 5 other people walk up and realize they were closed. ADJUST YOUR BUSINESS HOURS.

Came in about 30 min before closing. Everyone was happy to assist and help me get my package…read moresecured and shipped!

Take your print orders elsewhere!! The store associates are incapable of or unwilling to complete…read morebasic Copies and Quick Prints on time and according to specification. I am disappointed in the service I received when picking up print orders placed on June 25, 2021 and August 23, 2021. The order placed on June 25th was not ready when I arrived at the store, even though I called in advance after the order was due to be completed and was told the order was ready for pickup. When I got to the store, the associate had not started the print job. I waited in the store close to 30 minutes then left and came back for the order later that day. The order placed on August 23rd was not ready when I called to check the status of the order two hours after the order was scheduled to be completed. During the call, the manager told me they had issues opening the documents included in the order and offered to waive the cost of the print job. The manager didn't keep his word to waive the charges even after I emailed the stored to notify them that the charges had processed on my credit card. The store may be fine to drop off packages for shipment, but take your print order elsewhere.

I went to Mail Center to be fingerprinted for a volunteer position. The gentleman who helped me…read morewas friendly and professional. He was great, and process was fast and easy. Thank you, Mail Center!

Definitely 5 stars with every encounter I've had…read more The office people are nice and honest. Pretty painless, easy and fast experience each time. There was even one time where they didn't open when the hours stayed they will do I had to call ahead and mentioned this to the guy and he actually owned up and said it was him who was supposed to open but wasn't able to on time. Wow, such accountability and honesty! Absolutely love that!! When you have staff members like this, there nothing they could ever do wrong in my eyes!

I'm pleased to say that the store has made some positive changes, not only to the inside design of…read morethe store but also the employees. In the past, I've had issues with quality & fair service. I am so pleased to report that my past two visits have been pleasurable and great customer service. They helped me out by printing a label for me from my Amazon return and packaged up everything nicely, which was very helpful since I had to rush to work. Thanks for bringing good service back again!

The service this place provides is terrible . My mail that's arriving at this place is either torn…read moreup upon receiving or is damaged in some way. Don't try to talk to the owner or employees because they are totally unprofessional and don't care what happens to your mail.

I have lived in dunwoody for many years, but somehow missed SOHO…read more Well the owner Adam has been posting many pro-Dunwoody things on FB so I figured when we need to get a couple things done we would try them out The three staffers were very helpful and friendly Mailed a UPS package, with good advice for best way; Got two docs laminated; and my wife even bought a very nice facemask. We'll be back oh its a few doors down to the left of Kroger on Jett Ferry, but you can see their sign from Kroger . Everyone masked and covid protected.

These guys do a great job and I appreciate the way they handle customers. Coffee would be a great…read moreaddition.

Always a quick and smooth interaction with the staff at The Shipping Post! Bree is a ray of…read moresunshine with excellent knowledge that helps me choose the best shipping method for my needs! Thanks for always making my drop off and shipping needs so easy and quick!

Julie was so sweet and kind! Amazing help mailing my package. The service was so quick and…read moreefficient definitely recommend mailing stuff here.

Sam has always been friendly, patient, knowledge and welcoming. This location is my number one pick.read more

Sam is always so helpful with my mail needs. It's such a pleasure to visit here and work with him.read more

A one stop shop for all my needs. Packing, shipping, cell phone repairs...movers, truck…read morerentals...almost anything!!! Love it!

I sent a package through this company over 3 weeks ago, and somehow they completely lost it. After…read morewaiting all this time for answers, I was told that they would only refund the shipping cost and not take full responsibility for the lost package itself. That is extremely disappointing and unprofessional. When customers trust a shipping company with important or valuable items, they expect accountability and proper handling of their packages. Instead, I was left dealing with stress, wasted time, and poor customer service. I would strongly recommend thinking twice before shipping through this company because they seem very irresponsible when it comes to handling customers' products and resolving issues fairly.

Terrible customer service: by dejone, and Kennaj, rudest people ever! We're not helpful at all!…read moreThey just gave attitude to me asking questions! Rude people should not behind a desk! I just needed to get paper laminated, but first they didn't have the correct size for the lamination! Basically told us to fuck off! I will not be going back there for anything!

Asked for help with a copying issue. The woman made a face as if to say, "What are you interrupting…read moremy texting for???". Then in a deadpan response, she told me she had "no idea" why the machine was doing what it was doing - never once tried to figure it out. Avoiding this location until the next round of new hires come along.