I am rented to drive all the way from Grass Valley to this location just to do business here!! First time in and the vibe and service was phenomenal. Friendly, efficient and just an overall amazing experience. Thank you!! read more

Visited July 30..see receipt. When i am in Oroville I stop at this location to handle making copies or mail or Amazon returns. The key is to get there early because they get very busy! The older lady with black hair that's been there for awhile is always very nice and helpful! Never have any issues! Great service! Btw..they open at 730am! read more

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I will not hire UPS Store nor UPS to ship anything again. A shipment of my grandfather's wedding ring from 1915 was initiated at The UPS Store in Oroville, CA. It never arrived. A claim was filed and instantly paid without them doing any sort of search or investigation. I called this store and many other locations at UPS and noone would request an investigation for my grandfather's ring. UPS Store and UPS just kept pointing fingers at each other saying the other was responsible. In other words, noone took responsibility. I have spent countless hours calling people and different departments at UPS Store and UPS asking for an investigation to no avail. After many sleepless nights I have concluded to NEVER use a UPS Store nor UPS for any future shipping needs. They just don't care. read more

I was just waiting in here for about an hour and Carmen noticed so she went over and helped my friend n I. She was so helpful. Thank u Carmen read more

Everyone in this store are always helpful and pretty cheerful I might say, and yet very professional. It's refreshing to go to a place where everyone seems to know their job and so willing to help. Much appreciated, thank you! read more

I have always had a pleasant experience here. Stop un early as they are very busy, I have found it best to come before 9am.

Other than their terrible hours that should be updated more often, I've had really great customer service lately. The woman that owns it, I think, has been really friendly and helpful lately. I hope this continues. I didn't go there very much because she was unfriendly, cold and rude. I'll update if anything changes. read more

They close before 6:30 pm. They are so rude about it too. Only once did I have a kind lady help me but the rest are unkind & unhappy people. Wish there were more ups here in Oroville... read more

It's absolutely ridiculous that they close at 5 o'clock How are people that work supposed to be able to get their mail from the PO Box is or handle their business when it closes so early? Also no one bothered to change their hours online so people waste their time, money and energy going to a closed business! read more

I drove through Oroville for work and needed to print a document. It was an ok experience. Not the best, but certainly not the worst. I got what I needed done. Copier services - the copiers are easy to use. You don't need a card to authorize usage nor must you insert your credit card to use it. Just put the paper you want to copy in, ensure it has the right settings and press the green button. I'm giving this store 3 stars because the copier showed an error message that it needed paper on both machines so it wasn't fully stocked. Also, I set it to print with images on both sides of a sheet of paper to save paper, it printed with only one image per sheet of paper. It didn't save paper. Atmosphere - decent size store with 2 copier/printers and 1 computer. 2 points of entry so there was nice air flow. Lots of parking which I always look for. Customer service - staff was helpful, just busy so I stood around for a while to pay. Maybe f the copiers accepted payment, the wait wouldn't have been so long. I paid less than a dollar for 4 copies. Woo hoo! Love reasonable prices! read more

The UPS Store - Shipping Centers Near Me - Oroville, California

Ok, here is the update, they called & explained that I had not formatted my order correctly & that they were willing to work with me. SO I took in the documents I needed to be copied & they did it on the spot. So I am upgrading it to 5 star. read more

Poor service....and doesn't follow protocol. The main staff member wears a mask when they feel like it. Waiting to be helped while she's having a conversation/ not working mind you and without a mask!!! (laughing and flirting w a person that doesn't work there). read more

Very expertly fast service lately! Last time I came in she already had my email attachments printed for me! Nice!

Worst customer service I have ever seen. Shout out to Lio for being absolutely awful and inept at his job. I needed to print some documents and their computer station was all shut off so I asked if I could forward it to him to print. He refused. I was the only one in the store and it wasn't busy. I though he was just mistaken and didnt know what I wanted so I asked again and he ignored me. I started laughing and said "hello...sir?" No response. So I asked "dude are you really just going to ignore me? Can you print this out?" He continued to ignore me and refused to help me in any way, shape or form. I'm thinking about applying for a job. I would love to work for a company that you can just legit ignore customers and refuse to do the work you were hired to do with absolutely no consequences. read more

This is the worst customer service in Oroville! The people are rude and inconsiderate. They act as tho they are doing you a favor and it's a big inconvenience to them. bojsyh-qeJviw-5diwgi read more

This store is usually busy but the lines move very fast. The people behind the counter know what they're doing and I've never had a problem. One time I forgot the address to the person I was sending it to and they had it on file which was a lifesaver. I'll take this place over standing in line at the post office any day. read more

Walked in to UPS store week before Christmas, shipped a small package to Idaho. Woman at the counter was by her self but was very fast in the servicing of her customers. I was in and out within 20 minutes. My package got there before Christmas. I'm going back into the store this week to ship some cowboy boots. The person behind the counter was fast it's the customers that slow her down with their not knowing what they need. read more

I love this store. Always helpful and Carmen is amazing. I lost everything in the camp fire in paradise and they have helped me with absolutely everything from receiving packages to faxing and copying etc. best UPS store ever. read more

I brought some glass in to be shipped to my son. When i asked for help the man gave me attitude and was very rude. Acted as if I was in his way. Needless to say I found a place in Oroville who treated me with respect, helped me wrap and pack my things without the attitude I got at UPS. I will never use UPS again after the way i was treated today. I don't even want to give this place a star but I have to in order to post this review. read more

I have never had a problem with this UPS store. They are always fast and efficient. This is my go to drop off for Amazon returns!

Very rude staff, especially the women that works there. Asked for a receipt and she got angry with me and told me I didn't need one. When I told her I did, she snapped at me and said you will have to wait and I said ok. She was not happy, but finally scanned my pkg and gave me my receipt. I will not go back but will drive to Chico to UPS! read more

Terrible service. Went multiple times to get things notarized and they never had services. When the notary was finally there there was a huge line. They shouldn't advertise services if they can't provide. read more

I found the service and attitude adequate, a one-person shop can be difficult at times. Or maybe they read the reviews and took 'em to heart? My transaction was interupted a couple of times, but politely. It was still faster than any day at the post office, which was the alternate choice. read more

I took a package to be mailed. The staff was very rude. The owner stood by while the clerk told me it was going to be $35 to send the package! I said that it was an outrageous price! The parking in this strip mall is horrendous and trying to get out of the place was a nightmare. The traffic makes you wait and wait, and it's dangerous! I drove down to Staples and the people there were friendly and took care of me quickly. It cost me $22.50 to mail the package! The UPS store tried to rip me off! The parking lot at Staples has enough parking spaces and very easy to get out of the parking lot. For now on I'm going to Staples. read more

Horrible customer service, I hate leaving a bad review but it is honest. I have gone there a few times and been helped by 2 different people. Both very rude and unfriendly. I do not expect to be catered to or treated like a king, But politeness and a smile are fine. read more