We had to get some imprtant things mailed out certified mail. We did a search for USPS locations…read more All of which were a Uber-ride away. I did a Yelp search and found World Mail Center. It's about a mile and a half walk away from our hotel. We decided to brave the heat and humidity. It's a small 3rd party mailing center located in a small strip mall and it has AC. Yes! Haha! The gal at the counter was very patient, helpful, and friendly. She patiently answered all our questions and provided us with what we needed to get our pieces of mail sent out.

I came to drop off three priority mail boxes 12x12x8 ready to ship and Felipe Alves didn't receive…read morethem. He denied the service. First and last time coming here. Worst place ever. By the way, he just had 1 customer. And my boxes had labels and everything.

Walked in around 1/2 on a Tuesday. They had two staff members working the registers. There were 3…read moreother customers in line. I was there because I needed to return an Amazon order. This location has a self return kiosk. You scan the barcode provided by Amazon, you grab a clear bag at this kiosk, a label prints, you put the label on the clear bag, and drop it in the hole in the kiosk. Very quick and easy. I recommend this location!

Thank you to Mr Dave for providing EXCELLENCE in customer service. GOD bless him and this location…read morefor being patient and delivering the best in getting our delivery to its destination and explaining the process in its entirety.

We had about 5 po box, the only ones I recommend in Kissimmee area it's this one and celebration…read moreone (ups, don't do celebration USPS, the old man over there shout with my wife, because she asked about her 2 packages missing) This unit it's always fast and it's beside the publix, so 1 trip and do both!

I visit this location quite often since it is the closest location to my house. The employees here…read moreare always friendly and efficient. I have used this location to ship packages via UPS I've also utilized this location to return Amazon packages that just didn't work out for me. Their hours workout great for my schedule and I'm usually in and out within a matter of minutes.

KATHRYN was amazing !! She helped me Notarize some very important paperwork and did it with…read moreprofessionalism and friendliness. Thank you Kathryn. And thank you local Parcel Plus

It was my first time sending anything overseas so I headed over here to use DHL…read more Pamela was nice and extremely helpful in helping me fill out the missing pieces to the foreign address. Great service and the only downside is DHL's pricing, never knew it was so expensive to send a single envelope! lol

Amazon returnees beware - after finding one of the only UPS store open on Sundays, they charge you…read more"handling fees", even if you have a prepaid shipping label. Additionally, they're in a complex that requires you to pay for parking.

This one star is for UPS failing to notify the limitations of this facility and the fact that it is…read moreno more than a hole in a wall. Since this is the only location open on Sundays, UPS should expect that customers will drive a long way for the convenience. We drove for 40 minutes. UPS should state that it offers restricted services and charges for packing. I addition it should mention that the store is located inside the convention center and is not visible from the street, and that you also need to enter through a gated parking area, which the store folks can't validate your ticket. So a free packing job on a return item can in fact cost you for packing and parking. The Sunday store manager Xavia was the most helpful person. He gets five stars

Disappointing and Frustrating Experience -- Please Read Before Renting a Box Here…read more I rented a physical mailbox at this UPS Store for a three-month period. I was given a key and told I'd have 24-hour access to my box -- one of the main reasons I chose this location. After only a couple of weeks, the store went under reconstruction, and my mailbox was suddenly no longer available. I received a call informing me that my box would now become virtual instead. During that call, I was told that, as an apology for the inconvenience, I would receive one month free. However, after my initial three-month term ended, I began receiving multiple calls, texts, and emails stating that my box was due for renewal. When I called the store to clarify, I explained that my mailbox had been converted to virtual and that I had been promised an additional month at no charge. I was then told that the "free month" would only be applied if I renewed for another three-month term, which was not what I was originally told. After several calls and growing frustration, I spoke to Jeanette, who was very understanding and assured me she would correct my account and apply the free month as promised. Despite this, I continued to receive renewal notices. When I called again, I was told not to worry about the notifications and that I could come in to renew after the extra month without any issues. When I went into the store to renew, I was informed that I now had to pay a late fee because I hadn't renewed at the original three-month mark. I again explained everything, only to be told that the free month would now only apply if I renewed for 12 months -- yet another version of the agreement. And it gets better -- at the time I decided to cancel, I still had mail in my box. The agent initially told me that I'd need to pay the late fee before I could receive my mail. It took another employee stepping in to clarify that this was not true, and only then was I given my mail. Still, imagine being told your mail would be held until you paid a disputed fee! After all the back-and-forth, inconsistent information, and lack of accountability, I decided to cancel my box altogether. There was no effort from the staff to resolve the issue or keep my business. **Buyer beware: get everything in writing -- especially any offers or verbal promises. This particular UPS Store seems to make up rules as they go or change policies depending on who you talk to. There are many excellent UPS Stores in the area that provide clear communication, consistency, and genuine customer care. Unfortunately, this location is not one of them, and I won't be doing business here again.

Anyone having issues file a complaint here:…read more Florida Attorney General Consumer Complaint And Federal Trade Commission HORRIBLE EXPERIENCE AT THIS LOCATION!! FROM THE RECEIPT BELOW I WAS CHARGE A "OTHER MESSAGE SERVICE" OF $50 WHICH IS A MADE UP FEE BY THE EMPLOYEE'S THAT WORK THERE. IF YOU LOOK UP THE TERM OTHER MESSAGE SERVICE FOR THE UPS STORE IS HAS NOTHING TO DO WITH HOLDING YOUR PACKAGE, BELOW IS THE CRITERIA OF A UPS STORE HOLDING YOUR BOX WITHIN A 5 HR WINDOW.. When You Will Likely Be Charged If you simply address a package to the store's street address without being a customer or using an official UPS hold service, the owner may charge a "Package Receiving Fee". Typical Fee: Often $10 per package. Daily Storage: Some stores also add a daily storage rate (e.g., $3-$5 per day) if the item is not picked up quickly, though 5 hours is usually within their initial "receiving" window and most locations don't charge this fee. THIS IS NOT RIGHT ESPECIALLY A $50 FEE FOR 5 HRS I've called other locations and I got a price range of Free of charge or $5-$15 for the week

The service is capable enough of fixing phones and helping you with any of your T-Mobile issues…read more However, their inventory is not always reliable; you may have to get them to verify that they have a part before walking into the store. Also, it gets extremely busy and maybe only one or two guys is working. It may take a while to get through the long line to be talked to. If you bought your Groupon on a Saturday, you have to wait until Monday to be able to use it.

On a business trip and my screen on the phone gives out. Saw Central Florida Cell Phone Repair was…read moreclose. Met with Lee he quickly quoted a fair price to get me working again. Lee is excellent in customer service and the toral repair. I highly recommend this shop and Lee.

We had to urgently print materials for a work show and Patrick could not have been more friendly…read moreand helpful! I was pleasantly surprised at how great the service was here. I highly recommend for any printing needs!

Nothing bad to say, came in at 6pm was empty and had my things ready to be able to ship an Amazon…read morereturn. Was there less than 30 seconds

Night-and-day difference in service! This is hands down one…read moreof the best UPS Stores I've ever used. The customer service is fantastic, the store is extremely organized, and expectations are communicated clearly from start to finish. Even though this location is a bit farther from my home than the Hunters Creek store, I intentionally chose to open my mailbox here, while even paying more--and I'm so glad I did. You can check my review of the Hunters Creek location for comparison, but honestly, I'd rather drive double the distance to come here than deal with the UPS in my own neighborhood. That should say it all. Highly recommend!

This is a small UPS store in a strip mall near Sand Lake Road. I had to drop off an Amazon return…read more They were fast and friendly.

I would give 0 stars if possible... they hold packages hostage from the hotel, insist on charging…read moreinsane fees for just accepting prepaid packages (even though they are literally paid by the carrier to do so), and are overall unhelpful and disorganized. I have stayed 100+ nights this year alone at Marriott's and I've never had so many issues with accepting a package, it's ridiculous. They are trying to create an artificial demand/need for their services by making things as difficult as possible -- but without them, it would be 10000x easier.

I had an Amazon packaged shipped to me at the World Center Marriott but it was lost after delivered…read moreby USPS. I spoke to several employees including the front desk, the concierge and the on-site FedEx store, but strangely no one could find my package- even though Amazon confirmed delivery. I needed the package before my flight the next morning and 5min before the FedEx store was closing James went above and beyond to track my package down. He finally found it and made sure I received my package. James was so friendly and accommodating! He's definitely an asset to the FedEx team!