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    The UPS Store

    3.7 (19 reviews)
    Open 9:00 am - 3:00 pm
    Updated a few days ago

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    Response rate

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    Services - The UPS Store

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    7 months ago

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    7 years ago

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    6 years ago

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    6 years ago

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    6 years ago

    Worst customer service. Lied about fees, tried to scam us for money. Do not use this location!! Omar and Ozzy were both very rude.

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    6 years ago

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    5 years ago

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    7 years ago

    Great job! He was very helpful and packaged my item with great care. The whole experience added piece of mind Thank you !

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    6 years ago

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    7 years ago

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    Ask the Community - The UPS Store

    Is this location able to ship Disney World souvenirs such as the custom lightsabers guests can build at Disney Hollywood Studios?

    Yes, we have successfully packed and shipped custom lightsabers for other customers. Please contact our store directly at 404-477-2744, or email your request to us at store6442@theupsstore.com for more information. Thank you, and we look forward to… Read more

    Does this location do fingerprinting services?

    We do not provide fingerprinting services at this time at our The UPS Store location. You can check our website for updates and other services provided. Thank you. https://locations.theupsstore.com/fl/orlando/12386-state-road-535

    Don’t See Your Question? Ask Away!

    Review Highlights - The UPS Store

    Ozzy, Justin, Omar, and Bethany are some of the best employees for UPS.

    Mentioned in 5 reviews

    Read more highlights

    FedEx Office Print & Ship Center - Your office sign says receiving fees are for OUTBOUND packages only so why was I charged for INBOUND Amazon packages?

    FedEx Office Print & Ship Center

    (2 reviews)

    Disney World, Horizons West / West Orlando

    If you're staying at the Hilton Buena Vista Palace DO NOT have Amazon packages delivered here or…read moreanything for that matter. I was charged $12 for one employee to hold 3 small Amazon packages. They don't even let you charge to the room. Why are they even in the hotel? Monica was very rude and just gave me attitude. When I questioned the charge, she said that it is on the website. Your office sign says that "receiving fees" are for outbound packages so I should not have been charged. I hope this office closes. No one ships from Fedex any more and I will just do same day delivery from local stores next time.

    Located inside the Hilton Orlando Buena Vista Palace, kind of tucked away in an area where you…read morewouldn't necessarily pass by on a regular basis. That is if you aren't here for a conference. Situated at a crossroads of sorts in the conference portion of this hotel. It is located at the top of the escalators, right inside of the one entrance from the outside, and pretty far from the elevators. Not the elevators that access the hotel portion, but the elevators that access the lower level of the conference portion. Those are down a hall, around a corner, and if you walk by way too fast, would overlook them. If you happen to come here for a conference, you will have to ship your items. When you ship your items, they will be received here, regardless if you wanted them delivered here or not. With that, keep in mind that you will be charged, by poundage, for your packages. That can turn into a hefty bill if you are sending many packages. When you arrive and pay to get the packages that you already paid to be shipped here, they will deliver them to you in whatever conference room you may be in. It may take some time, but they will show up. However, when it comes to shipping the items back out, that's where it becomes a bit more self-service. When it was time, after I packaged everything up to ship back, I went upstairs to see how they do it. I thought they might have had a cart to do so for multiple packages. But I was told they do not lend out carts. Understandable, they could disappear in such a large hotel, but they kind of corner you here. What I mean by that is that they are forcing you to use the bellhop service, which is also a fee to move a simple package. I was lucky this day, the bellhop buy had called off, so I was able to snatch a cart. Then I had to make the long walk to the elevator in the conference area. Then back to the event space room, back to the elevator, and repeat. Finally making it back to here to deliver my packages so they can be delivered back to me. The charge to send back five packages was more than it should have been, in my mind. Especially since it was nearly double the fee to pick seven up when I got here. Staff here were very pleasant. They were very helpful and prompt. Although a little stand offish when it came to the cart thing. Instead of informing me of what I could do, they just asserted that there were no carts. I will say, they projected delivery date was spot on. I had barely settled back into home and they were delivered.

    The UPS Store - shipping_centers - Updated May 2026

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