Their customer service is NOT helping, and their responses are completely self-contradictory…read more In their first response, they said that this store is an independent business and is not part of the DoubleTree hotel, even though the store is located inside the hotel. When I asked the hotel front desk, "Can we ship packages here?", I was never told that there would be a receiving fee. I also specifically asked how the $65 receiving fee was calculated, especially when the two packages I received were worth only about $20 in total. Who would knowingly ship a $20 package to a business if they knew they would be charged $65 just to receive it? Then, in their latest response, they suddenly quoted the hotel's website as proof that there would be a fee. This makes absolutely no sense. First, you said you are an independent business that is not part of the hotel. Then, when defending the fee, you referred to the hotel's website? They were trying to shift the blame onto the hotel. And I do check with the hotel after they charged me, hotel confirm that they didn't know they charged receiving fees. If the business is independent, why should the hotel's website be used to justify your charges? And more importantly, why was I not clearly informed about this fee BEFORE I shipped the packages? it's the lack of transparency and the contradictory explanations from customer service. I expected a reasonable explanation, but instead I received conflicting answers and still have no clear explanation for why I was charged $65 to receive approximately $20 worth of packages.

$15 to drop a prepaid package off. Asked where another UPS was and they said they didn't know. Not…read morehelpful. Avoid.

So, not sure why you have this rude *** woman working the countrr but she needs to go. 11:56 am may…read more20, 2026 no one was at the counter. Highly doubt she was taking a box in the back either. Doesn't matter, her attitude when she came out sucked. If she hates her job so much, fire her and let find a job elsewhere. Pay to much for delieveres to have to deal with her ... poor attitude.

Oh how the mighty have fallen. FedEx used to be the superstar of shipping but now they're just a…read morejoke. They hide behind 800 numbers and Artifical Idiot bots. Can't ever reach a person. Can't get any help when there is an issue. Just the worst.

I needed help to ship something off and they answered all my questions and help me out even though…read moreI didn't ship through them that particular day they still helped me out with my package anyway taped it up had it ready for me to ship

This particular FedEx location is located within the Orlando Orange County Convention Center and is…read moredesigned specifically to meet those customers' needs there. I have used this location several times over the course of the years to bring get things out after a tradeshow. I never had an issue nor was I bowled over by their incredible customer service. Honestly, this business is here to serve its purpose and it does serve that purpose.

We had to get some imprtant things mailed out certified mail. We did a search for USPS locations…read more All of which were a Uber-ride away. I did a Yelp search and found World Mail Center. It's about a mile and a half walk away from our hotel. We decided to brave the heat and humidity. It's a small 3rd party mailing center located in a small strip mall and it has AC. Yes! Haha! The gal at the counter was very patient, helpful, and friendly. She patiently answered all our questions and provided us with what we needed to get our pieces of mail sent out.

I came to drop off three priority mail boxes 12x12x8 ready to ship and Felipe Alves didn't receive…read morethem. He denied the service. First and last time coming here. Worst place ever. By the way, he just had 1 customer. And my boxes had labels and everything.

These folks were extremely helpful during a recent visit to the Orlando Hilton. The FedEx team…read morehelped me to pack up an item before my trip. My bag had exploded and they helped me to package my items up for the trip, making my life a lot easier and protecting my items. Greatly appreciated. Great team. Thank you.

Boxes etc has been my go to local business for all of my shipping supplies. Before I knew better, I…read moreused to order everything from one of the big retailers and didn't realize how much of a rip-off it was. The owners/staff here are friendly and helpful and they have some of the best prices in town. The only downside is that they only keep certain sized boxes in stock so sometimes when you find a box on the website that you want, you'll have to special order it and wait a bit. Totally understandable though as they only have so much space to keep stuff on hand. For anyone that ships out items regularly, I highly recommend checking this place out. Even if they don't have the particular shipping box/item in stock that you're looking for, they'll definitely be able to help out and make an alternative suggestion for you or make a special order for you.

Pros: This place has a wide variety of boxes and shipping supplies at competitive prices. The…read moreservice is always fast, fun, and friendly. Cons: They don't regularly stock certain box sizes based on pricing, supply, and demand; they never keep 18 x 18 x 12 boxes in stock. The parking lot situation is a bit industrial, so be mindful of the trucks and adhere to the yellow markings on the ground. People: Excellent Process: Good Product: Good Quality: Good Quantity: N/A Value: Fair Cleanliness: Good Ambience: Good Timing: Good Attention To Detail: Good

Beware. They charge you a service fee to drop off a pre printed package. This is a scam of a FedEx…read more Never go here. They are horrific.

I placed a print order online for an upcoming convention I was flying into. For some reason the…read moreonline platform was really funky. I got on a call with the location, SUPER helpful. I spoke with Susan and Elizabeth multiple times now, in regards to the print order and incoming packages. Every single time they were accommodating, kind, extremely knowledgeable and presented excellent customer service. Thank you!!!!!!!

Needed printing done in a hurry. OZZY and his team were amazing to work with and save the day in…read morerecord time!

Used this location to ship WDW purchases. Excelent service and the packing was amaizing. Everything…read morewas wrapped better than I expected. Several fragile items made it no problem even with a less than gentle final drop on my front porch.

This experience started off pretty rocky, but thankfully it ended better than it began. I don't get…read moremy package delivered with fed ex as much so I wasn't expecting the hassle. I had a package scheduled for Saturday delivery for my boyfriend's birthday, and since it needed a signature, I stayed home waiting for it. I also had an event to go to, but I didn't want to miss the delivery. When I checked my phone, it said they "missed me" and couldn't get through the gate. The office was open, and my number was listed, but I didn't receive a call or anything. Trying to reach customer service was a headache. I kept getting automated prompts before finally reaching a real person. They told me they couldn't give me any details because it was a "secured package" and that I needed to contact the shipper, which didn't sit right with me. I asked for a manager, and he agreed that wasn't correct. He ended up giving me the location where my package was being held. I drove to that FedEx location and spoke with a lady up front. She checked and told me my package was still on the truck but that the driver would swing back by to deliver it. She also stated that they do not call the residents when delivering the packages which is why I didn't receive a phone call. They couldn't give me an exact time, only an estimate. My event started at 11, and they told me it'd be after 12. I waited, and thankfully, after 12, the driver did show up. The woman apologized for the confusion, which I appreciated. It was definitely a stressful morning between customer service, the mixed information, and having to drive around trying to track my package down. I'm not sure if I'd rely on FedEx again, but I'm glad it ended up working out. I really wish there was a way to contact the local store directly instead of dealing with the general customer service line. Still, I do appreciate the driver for coming back, especially since they're closed Sundays and my boyfriend's birthday was the next day

We had to hit up this location as we had a package that needed signature and we missed the delivery…read morea few times. It was easy enough to find, but note that the entrance you'll want to use is around the side and marked for visitors / guests. The remainder is for staff and employees. It honestly felt a little odd just walking in to the office. There are a couple of desks with computers up front and we were greeted by a staff member. We showed her our delivery pick up tag and explained the situation. She went to the back and it took a bit to grab our package - which is not surprising given the number of packages they receive. We talked with a couple other staff members while we waited. Everyone was very friendly and nice. We made small talk and they brought our box out. It was an easy process and didn't take too much time. Overall: A Good facility with friendly people. If you miss a package deliver this is where you'll go!

So I am writing this review as I am standing in line for 30 minutes. Yes, 30. And neither of the…read moretwo employees has yet to acknowledge me. Why can't they say, sir I'll be with you in a minute or do you need a form? I really don't know. The other bad thing about this location is its location. You have to find parking somewhere in the Marriott. Not an easy or free task especially if you will be waiting in line over 30 minutes to drop off a single package. Again, one person in front of me and 2 employees. The other employee is now going down to the "basement". What the? Guess who will never be coming back here. This guy! Oh, 40 minutes and still nothing. FYI. Ok 45 minutes later. I'm sending my package and was apologized to. #yelp100

Located inside JW Marriott. Friendly and efficient…read more I used print online option and order was ready when I picked up.