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    Boxes Etc Inc

    5.0 (3 reviews)
    Closed 8:00 am - 5:00 pm
    Updated over 3 months ago

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    6 years ago

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    8 years ago

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    7 years ago

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    FedEx Ship Center

    FedEx Ship Center

    2.3
    (7 reviews)

    This experience started off pretty rocky, but thankfully it ended better than it began. I don't get…read moremy package delivered with fed ex as much so I wasn't expecting the hassle. I had a package scheduled for Saturday delivery for my boyfriend's birthday, and since it needed a signature, I stayed home waiting for it. I also had an event to go to, but I didn't want to miss the delivery. When I checked my phone, it said they "missed me" and couldn't get through the gate. The office was open, and my number was listed, but I didn't receive a call or anything. Trying to reach customer service was a headache. I kept getting automated prompts before finally reaching a real person. They told me they couldn't give me any details because it was a "secured package" and that I needed to contact the shipper, which didn't sit right with me. I asked for a manager, and he agreed that wasn't correct. He ended up giving me the location where my package was being held. I drove to that FedEx location and spoke with a lady up front. She checked and told me my package was still on the truck but that the driver would swing back by to deliver it. She also stated that they do not call the residents when delivering the packages which is why I didn't receive a phone call. They couldn't give me an exact time, only an estimate. My event started at 11, and they told me it'd be after 12. I waited, and thankfully, after 12, the driver did show up. The woman apologized for the confusion, which I appreciated. It was definitely a stressful morning between customer service, the mixed information, and having to drive around trying to track my package down. I'm not sure if I'd rely on FedEx again, but I'm glad it ended up working out. I really wish there was a way to contact the local store directly instead of dealing with the general customer service line. Still, I do appreciate the driver for coming back, especially since they're closed Sundays and my boyfriend's birthday was the next day

    We had to hit up this location as we had a package that needed signature and we missed the delivery…read morea few times. It was easy enough to find, but note that the entrance you'll want to use is around the side and marked for visitors / guests. The remainder is for staff and employees. It honestly felt a little odd just walking in to the office. There are a couple of desks with computers up front and we were greeted by a staff member. We showed her our delivery pick up tag and explained the situation. She went to the back and it took a bit to grab our package - which is not surprising given the number of packages they receive. We talked with a couple other staff members while we waited. Everyone was very friendly and nice. We made small talk and they brought our box out. It was an easy process and didn't take too much time. Overall: A Good facility with friendly people. If you miss a package deliver this is where you'll go!

    The UPS Store

    The UPS Store

    3.3
    (21 reviews)

    Maybe I visited on an off day, but unfortunately I did not receive the great service other…read morereviewers have experienced. Actually, from what I observed while I was there, the other employee working was giving great customer service while also being efficient and careful with people's items. So maybe the other reviewers were helped by her or someone like her. Unfortunately the other employee, who helped me, seemed like she did not want to be working there or helping anyone. I walked in around 15 minutes before closing (6:45pm), which I hate to do, but due to my schedule I didn't have much choice. I needed to print a couple of things (including a label) and ship my Nintendo Switch 2 in for service, but didn't have an appropriately-sized box. There was no line when I walked in so I went to this employee after she finished helping the person ahead of me, and told her I needed a couple of things--firstly, to print a label. She immediately waved me away and pointed to a sign on the opposite wall about the email address to send the label to. I had a question but she immediately waved up the next person who had just walked in before I had a chance to say anything else. I had an email already drafted so I was able to send the documents quickly (a label + a sheet with information about the service). Once she was finished helping the next person, I told her I also needed a box to ship the item in. She seemed extremely inconvenienced by this and asked if I also needed bubble wrap. I asked how much that would cost and she sighed and punched it into the computer and then gestured at the screen for me to look at. It was $18 for everything which seemed steep, and it was not clearly itemized, but I felt like I was already bothering her immensely so I said it was fine. She charged me for it, threw the label into the box, gave me the receipt, and said "have a nice day," then took the box and threw it on a counter next to the registers and went back to the register and waved the next person up. Since the Nintendo Switch 2 is a $500 item, was in a box clearly labelled "Nintendo Switch 2", the counter was in a spot that is easily accessible to guests, the item was not packed or even bubble wrapped, and was being left completely unattended, I was a bit flabbergasted. I had just paid $18 to have the item packed? The other employee was taking her time and carefully packing everything and making sure the customers were happy with it. I totally understand being stressed out close to closing time, but the attitude was absurd. I didn't want to leave without the assurance that my item was safe, so I waited for her to finish helping a couple of people and then asked if I could see the item be packed before I left. She rolled her eyes and then went over and quite aggressively packed the item in bubble wrap, then turned around and made eye contact and held the item up before dropping it in the box, then aggressively taping the box, tossing it around the whole time. If I hadn't packed the console well in the inner box, I would be worried it was broken even further. I thanked her and left but the whole experience was unpleasant. I don't think it's unreasonable to want to make sure an expensive item is treated with care, but I was made to feel unreasonable. I'll be sure to go to the Winter Park location in the future, where they treat customers with kindness even after 6pm.

    I can't recommend this UPS Store enough!…read more The employees are always quick, efficient, and super friendly, even when the line is out the door (which is often). Here they handle every package and request with such professionalism that you barely notice how busy it is. Their services are reliable, inexpensive and comprehensive, making shipping, printing, and mailbox needs completely stress-free. Definitely my go-to spot for anything UPS-related things and Amazon return.

    1st Class Moving and Storage

    1st Class Moving and Storage

    3.9
    (21 reviews)

    If you hate moving, call 1st class! You may think your move is too small like I did (from a 1…read morebedroom apt to another 1 bedroom apt), but Hassan and his team were happy to assist me with my move. I was a little nervous about timing as I had to reserve the freight elevators at both locations, but the movers showed up right at 8am! And they were done even faster than anticipated. They wrapped my couch, boxed my picture frames and took extra care of my China dishes. The staff was friendly and courteous and saved me and my back so much stress! There were no surprise charges; the price was the same as my initial free estimate. I will definitely be using 1st class again!

    Communication at first was great, then they failed to call me the day prior, I had to call them. I…read moreconfirmed with them again what was needed as far as truck, lift and provide the dimensions weight everything. The confirmed and said nothing to worry about. they tell me they would arrive between 8-10am then get texted at 10pm the night before saying 12-2pm. 2pm no call no show, 2:20 the driver calls telling me 30-40min. I again to make sure the information and what type of truck and lift gate needed. Driver shows up just before 3pm with a truck that is smaller then needed and with a lift gate smaller and unable to handle the move. Their driver was extremely nice guy. He tired to call his manager who could be heard over the phone bothered that we was called. Worst of all refused to speak with us or rectify the situation. Said we can wait till Monday to speak with the estimate rep. 1st class moving failed and Could not deliver. Cost my business time and money.

    Boxes Etc Inc - movers - Updated June 2026

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