The employees there are knowledgeable, friendly, and respectful, on my first visit there they made…read morea customer out of me

Popped in here again recently to see how they've incorporated the Party City items they now stock…read moreat their locations. We were greeted at entry and staff was generally welcoming. The store itself has the warehouse vibe and was clean with easy to navigate aisles and shelves. They have a large clearance area for any bargain hunters out there. They have moved the merch on the far right of the store to be all the party items now, along with balloons and such. It was a bit limited in options but it looked like they were still in progress of getting it all moved around. Overall: B+ Solid location. Clean. Frequent staff.

It cost $24.50 to fax 20 pages? Rip off! Go to Staples instead. A lot cheaper. Faxing should be…read morecheaper than mail.

After going here regularly for a few years now, here is my honest review…read more The stars earned are for convenience. It's 10/10 convenient to have all carriers in one location. Now for what people who don't ship weekly for 26 years need to know about this place: It's a complete ripoff. Somewhat similar to how a 7-11 will charge a huge markup on everything. The difference, though, is that I know what gum costs at a grocery store and I am able to make the conscious choice if I want to pay for the convenience or not at 7-11 for the same pack of gum. The average person shipping does not do it for a living like I do. They have no idea they are accepting an overcharge, and more significantly that they are not being given all choices and options available. The entire system at this store is to charge the max amount the customer will accept with every add-on and unnecessary fee they can legally get away with. This is an insanely shady way to do business. Yes, the male owner will be nice as he swindles you out of your money by making you think he's a kind man giving you a deal and helping you out. This is not reality. Watch how kind he is to people who question why he's only giving the most expensive shipping options when every one of the multiple carriers available carrier have multiple options and pricing. He opened a shipping hub, but has no interest in the majority of what people's shipping needs are. He can't even print anything out without charging you unless he is required to by the carrier (UPS). Thank God UPS is on to people like this, but the other carriers haven't caught up. UPS wants you to have a receipt in case there's any issues after handoff. Take the receipt. Say yes that you want the receipt when they ask, they simply don't want to waste the ink even knowing UPS tells them to. He's cheap and greedy, and I sense on the fast road to going out of business. He hasn't adapted to the customer base entering his store, he's focused on ripping everyone off. So be it. But the most dangerous aspect of this store here in orlando is the high quantity of people shipping internationally, which is already much more expensive than domestic shipments. They will tell you it's best to choose the option they know is ripping you off the most and the average customer has absolutely no idea they even had other options unless they ask a million questions, which the owner will respond to with a death stare. Some of the female staff are very nice, but trust that their boss requires them to do as much of this shadiness as they can also. The females will usually be honest when pressed, though. Buyer beware is what this place is all about. Someone had to tell you that if you've shipped here, you've likely been ripped off as much as they could get away with.

I love this place. They are so helpful! I love that I can bring my USPS, fedex, speedx all to one…read morelocation rather than make multiple stops. They also helped me to find the best rate to ship a package to my brother. Great price on poly mailers also!

I've dropped off several packages here over the month and had no issues and loved talking to the…read moreman at the front desk. Such a character!

Postal delivery guy stealing and delaying our mail. It's like calling the cops on the cops…read more No wrongdoing They suck and don't pay claims

It's a post office…read more This one is clean, spacious, and has some good people working here that actually have a modicum of pleasantry - unlike the usual "hi, what do you want, thanks" monotone rigamarole that has become standard for government businesses (I'm looking at you Orange County Tax Collector's offices). Always seems to be short on forms (certified, signature, etc) but can do some through the self-service machine.

I went into the Mail Center to ship a package and was immediately met with constant loud barking…read morefrom a dog at the front of the store. It made me feel uneasy and was honestly very distracting and aggravating. When I expressed concern, the only response I got from the owner was, "He doesn't bite." While I understand some businesses are pet-friendly, I'm not sure a shipping and mailing center is the best environment for a barking dog -- especially right at the front where customers enter. It didn't feel very professional, and it definitely made the experience uncomfortable. Would recommend considering a more neutral, welcoming atmosphere for customers who may not expect or feel comfortable around animals in a business setting.

KUDOS and thanks to the amazing staff at Grand Oaks Mail Center in…read more Dr. Phillips! They allowed me to build their first ever Yelp profile and take pictures to upload! I highly recommend all to come and visit to support this local business!

Missed the delivery of a package that had to be signed for and instead of trying me again they sent…read moreit here. I went in as soon as I got the note (it was custom jewelry made from my mothers jewelry, as such it was irreplaceable, so I did not want it sitting in a random warehouse) There was one person in front of me being seen to and 2 people working (but only one working with that person). I still waited in line for 15+ min. When they did get to me they initially couldn't find my package. Nerve wracking. Very stressful. When I said something to the tune of "what do you mean you can't find it" clearly a little panicked, then she got the other person involved and she found it immediately...was there really a need to put me though that? So, while I did not use them of my own will, I don't think they would be my first choice as a shipper should i need one in the future.

I'm not one to normally post negative comments, but this experience this morning was absolutely…read moremind-blowing. You all might want to consider this as a warning. I am the CMO for a global company. I stopped in here to send a package overnight (today is Friday 3/17) for arrival on Monday (3/30) morning delivery. Precursor - Prior to that I had asked (and graciously paid for) notary services of the documents. No problem. Services rendered, services paid for. Now we get to the shipping rates. The woman pulls up rates starting at $54 dollars for April 4th delivery and spanning $272 dollars for Monday delivery by 10am. Yes, you read that right. $272 dollars for an envelope. For Monday delivery, by 10am. That's the cost of shipping a small refrigerator freight on a truck. Obviously I was shocked. Asked her how that was possible. Her response was "yeah...you have to talk to the owner Harry, he controls the prices." Well Harry...here's your chance to retort. How is it possible in any world to send an envelope weighing a quarter of a pound...overnight to Alabama...an hour and 27 minute flight away from Ocoee....and have it cost $272 dollars? By the way, the girl behind the counter tried to validate this at first with a response that was "well that's the price of shipping these days". For what? A bison to Guam via boat? C'mon. For reference, Afterwards I called Patricia over at FedEx on West Colonial, who I also do business with. I gave her the contents, the weight, the address and the shipping expectations of delivery on Monday by 10am. Her rate via FedEx? $53 dollars. FedEx...a global shipper...$53.00 for Monday morning delivery by 10am. Harry's Mail Center...$272 dollars for Monday by 3pm. In the end I took it to the post office on Hiawassee. Express Mail with tracking. Arrival Monday by 3pm. Cost? $11.28 I work in an industry where media, print and costs are marked up...usually about 11% to make profit on running a business. If you do that math...thats a 413% markup. And some bullshit. You're flagged Harry. Not sure what kind of operation you think you're running, but it will be reported.

Amazing quality, amazing service and it was fast and easy. (: Will order from this company again.read more

First time ordering. The process was smooth and pleasant. Great customer service. Will…read moredefinitely make this my print shop.

I went to return some things to Amazon and everything was fine as usual, but this time my daughter…read moreneeded to use the bathroom. There was a public restroom there, and to my surprise, it was the nastiest I've ever seen--there were stains inside the toilet bowl, the sink looked like it had never been cleaned, and there were hairs everywhere. It was disgustingly dirty. I'm really surprised by this from Amazon.

I went to this specific Amazon pick up point to return a Christmas gift. This is my first time…read moredoing this so I didn't know what to expect. Something really good about this location is that there seems to be plenty of parking around. the process was literally less than 1 minute: I went in with my box sealed and with the shipping label attached, they scanned and off I went! It is centrally located in UCF as well.