Pitiful service. Out of 3 packages of a single order through Amazon NONE have made it. Amazon…read moretransferred packages to USPS facility in Frankfort, DE. Then they moved along to this post office. They were all 3 marked as received, then marked out for delivery, then 2/3 were marked return to shipper with no explanation. The third is still out for delivery. All 3 have the same address, Amazon has a map picture of the address to be shipped, no error. I have extremely little faith that this last package will be making it. Can't blame Amazon. They delivered fine. USPS move it from their receiving station to the local postal station. Escalation: If a local post office has not resolved your issue, you can escalate the matter to USPS Consumer and Industry Affairs by contacting them at USPS Headquarters or via the Postal Regulatory Commission. Organization Address Consumer Advocate USPS - Headquarters 475 L'Enfant Plaza SW Washington DC 20260 Postmaster General David Steiner USPS - Headquarters 475 L'Enfant Plaza SW Washington DC 20260-0010 Board of Governors USPS - Headquarters 475 L'Enfant Plaza SW Washington DC 20260-0004 https://prc.gov/consumer-assistance

I had a great experience here! The attendant was very friendly and weighed my envelope to let me…read moreknow the exact amount needed for postage. We came back a few days later to mail out my wedding invitations and the same employee let us hand cancel the invites to ensure they are safely shipped and not sorted through the machine. I will be back again soon to ship other items when needed.

An outbound shipment never left. I just found out from 6 weeks ago. Otherwise fast and convenient…read more But, I am concerned to see that I am not the only one who has reported issues. KEEP YOUR RECEIPTS.

rarely have we had any issues with this store other than a few of their folks are indifferent to…read moreunfriendly but for the most part they are efficient enough to do their job. Just don't go looking for a friend in this place unless you meet your neighbor there

I ship from this store several times a week for a small business of mine. They are very efficient,…read morehelpful, and they care about helping their clients. I can't agree with the review that said they're unfriendly and rude. That has never been my experience for myself or any of the other customers I've seen them assist while I wait. They can be direct but to me that is appreciated!! I'm very happy to have such a reliable shipping store close to home.

Done deal!!! Mail Zone is the place to go for stress free service. I used to get anxiety going to…read morethe post office, DID I TAPE I RIGHT, IS IT IN THE RIGHT BOX, DID I MARK IT RIGHT BUT DONT HABE A MARKER IF I DIDNT. Two times in this store is all it took, it doesn't matter who is working because your going to be treated with patience and respect, unlike the US Postal Service.

Excellent efficient quick service. We were on vacation in Rehoboth Beach and needed to have…read moredocument notarized. I called two separate businesses (UPS and Parcel Plus). Parcel Plus ANSWERED the phone. UPS needed a message left for call back (thus they lost my business). Roger, the owner of this Parcel Plus, quickly and efficiently notarized our document and made copies for $10.45. Roger was superb and professional. Highly recommend this Parcel Plus location. Easy parking in a nice new strip mall located off of Route One.

Go somewhere else where they are interested in customer service. They have no interest in serving…read morecustimers with prepaid mailers. They want you to drop it in an unsecured random bin at the front of the store. I'd rather take it to a secure drop box! Then, if you stand in line to have it to an employee, they charge you $5 if you want a RECEIPT as they say the new owner has implemented this policy as it takes time. When has anyone ever had to pay for a receipt?it would take less than a minute when you could be building positive rapport with a customer. First and last time I will go there.

best service reasonable pricing i recommend to everyone who…read morelike to save time i am told this service opening new location in newark

As a manager at a store that takes fed ex drop offs i recommend here because they offer more than…read morewe can and have been wonderful to the customers

The first time I went there the people seemed gruff but I saw their dog and as soon as I talked…read moreabout the pup they perked right up. I figure days can get monotonous and customers aren't always the nicest. I've been in a couple more times and get quick and friendly service.

This place very expensive! Stopped in there to mail two small packages they charge me $40.00. I…read moreasked to ship it as inexpensive as a could. She didn't even show me my options. If you value your money. I suggest going a couple of more miles to the post office or the ups store. And to top it off the packages didn't get there for months.

Tony was very friendly and helpfull. We purchased all our three bathrooms…read more Kohler fistures, toilets, tub and showers from him including all faucets in 1985.

I've always had good service in getting my pre-paid items out. However, this box I packaged myself…read moreand asked for cheapest deliver weighed less than 4 lbs and had a shipping charge of $12.28 but then handling charge of $10.44. I'll handle my own items somewhere else in the future.

The employees at Postal Suites are all so polite and helpful. No matter what I need, whether fax…read moreservice, shipping service or copying, the customer service at Postal Suites is outstanding. The owner is a wonderful guy, who sets the tone for friendly, efficient customer service.

As the founder of a national charity supporting US Troops returning from combat and/or foreign duty…read morestations, it is my responsibility to (pretty much) oversee everything. When a very important project had to get done and fast, Postal Suites was my first stop. Upon my arrival & brief explanation of my needs, every assurance was given as to (a) no big deal (b) no special stress and © we've been to this rodeo before. Their confidence made me actually feel better about asking for the impossible in a short amount of time. Allow me to say Kate and Mark are consummate professionals. Allow me to also say I didn't get into college because of my academic prowess. Perhaps sensing this they didn't make me feel like a DOOFOUS when it could have been real easy. My project was completed on time, when promised, and with a certain creative genius. If you are smart, average, or below average this business seems to know how to work with you. They extend dignity and respect. Their attention to Customer Service is outstanding. As a retired IBMer and US Marine, my standards of excellence are high. Postal Suites stands alone as your best place to do business. Simple or complex, no other business model doing the same thing comes close.

The service here was great, never a line crowed nor busy, they do have a notary onsite as well.read more

Postman Plus employee: Katie L. is a godsend!! I needed notary service for a court document. Katie…read moreL. provided excellent customer service and is an asset to Postman Plus. I appreciate Postman Plus for employing a wonderful human being.

New to the area and was lucky enough to find Bayville Postal Services…read more Cute store with helpful staff.

Very friendly staff. Convenient for all services. USPS, UPS, Fed Ex. No codes though.read more