Very knowledgeable and helpful. No problem shipping my FedEx letters. For some reason FedEx has a…read moredeal with Walgreens for shipping and drop off, but those clerks just don't know shipping.

I've only sent two letter in this location, one is for IRS and other is the large payment for my…read morelife insurance with a due day! And i wanna to update about that delayed payment. Today, The insurance claimed it was never received as tracking shows it delivered! So has my letter really been hand over to usps? Who knows?! I strongly urge NOT to send your important letter through this location! I've send numerous of priority or first class through local post office but nothing strange happened like this location! WTF

Great customer service for all of your shipping needs. I've found my go-to for all things shipping!read more

Here is what my experience was like being robbed by dumpster divers. These people took a cigarette…read morecarton and a handful of wadded up stained brown bag from the grocery store and put the 1lb item I purchased in it . Charged me $40 to ship 1 state away. Must be desperate to pay the rent in that strip mall. AVOID

I went to this UPS store on July 11th @ 5:30pm. I was standing in line patiently waiting my turn…read more It was 2 associates working. One older lady and a young girl. They both had customers. Prior to the older associate wrapping up with her current customer she waved her hand for the lady behind me to come up instead of me who was next in line. I assumed she was there prior but that wasn't the case. I still stayed in the line. The younger associate was still assisting her customer. However the older associate finished with the customer and then proceeded to have a conversation with the customer. At that point I grabbed the manager card, and left the store. I went to another UPS store 15 minutes away, and received excellent customer service. I am very disappointed in the lack of customer service from the Georgetown, KY location. It is my hope that the older associate get more training in treating all customers with the same level of courtesy and respect. I'm a retired Air Force veteran who was there to mail out a package to my son who is in the Army. The older associate who I believe name was Jane(not sure) made me feel as if I was not welcomed in the store. This is one of the worst experiences and would NOT recommend. NP

From the owner: The UPS Store #5114 in Georgetown offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Scott County - Landmark Shoppes.

Workers are horrible unqualified for their job not helpful at all! They can't do a basic service…read morelike any other ups store.

I purchased an item on Amazon and needed to return it. They make it super easy to do so at UPS…read more Request the return and Amazon will send you a code to show to UPS, and that's it. They will repackage and return ship for you. Easy peazy. 11

I have reached out and did not get a response since 2/5/25. I emailed all the possible email adds…read moreof the company including Sharicom and tried calling their contact phone number. I still can't get my KY foreign LLC business license because they have not signed the application form. This is really disappointing and I should've researched on a better service company and visited Yelp for reviews.

Never, ever, use this service. I was a customer for nearly 2 years and had no issues until I…read morestopped getting my mail forwarded for over 6 months which caused ~$7,000 in expired checks, still to this day I've yet to receive an apology or an excuse for how something like this could've occurred. In addition to that, the company is nearly impossible to get in touch with. I tried calling, emailing, and reaching out to employees on LinkedIn and Twitter to no avail, I just wanted the service I paid for to work.

My husband and I have visited this store several times over the last few years, and they are always…read morehappy to be of help whether we're shipping something or simply purchasing mailing supplies. We're always met with a pleasant greeting and impressed by their consistent efficiency and professionalism.

Love this location! I walked in and Nick immediately guessed that I was there for an Amazon drop…read moreoff. I love the efficiency of this. He was able to take care of me quickly and efficiently.

Super helpful staff to mail a package today. I like this location because you can ship and then…read moreshop or grab drinks or dinner. Great location!

I have received excellent service. They offer all kinds of services. They are very conveniently…read morelocated close to my house in Chevy Chase.

I visited this UPS Store at 420pm on December 6, 2018. I needed to print out a 344 page Law Book…read more There were a couple employees there and I was quickly taken care of. The place was very clean. I was quoted $35 dollars to print the booklet, have it hole punched, and placed into a binder. Sweet!! Total cost was 29.18 Total time spent: about 30 minutes. Excellent job UPS Store. Quick, friendly, and reasonably priced. I will be bringing my printing needs to you in the future. Jim W

The situation- customer here was overcharged with two separate chances to fix they kept the money…read morein the end. Sort of long but franchisee needs to know how they made a customer feel embarrassed, taken advantage of then dismissed. I had purchased a box from them and paid shipping for my item, debit card run through but a few minutes later noticed a spelling error in the address. I had made an error on a street abbreviation. I told them, apologized myself for the mispell and in order to fix it though they said they needed to recharge me to print a new sticker for tracking number,and would do a refund for the full amount then recharge the card the "easiest way" the new amount. Ok I agreed. I guess that's correct way to do it. However, all I saw on one of several receipts was a partial amount charge back, then they recharged me the new full amount. The employee by doing this overcharged me by around ten dollars. She said it would "work out". She had taken over for another employee who was clueless to help. I waited a few days for everything to post to my bank account and now the math does not add up. So there is an overcharge by about ten dollars. How it was handled- I stopped back with receipts in hand and my bank statement pulled up on my phone, spoke politely to the manager. At first he looked at receipts and said it was correct, that I was in the wrong. I had to re-explain to him twice in front of a full line of people waiting to be served. He disappeared to the back, said he was calling the franchisee/owner while I waited. He did, then said he was told to find some paperwork they are supposed to have. He hunted for it. At about the 20 minute mark of waiting he said we have your phone number he has to find papers. I had been polite. I asked can't you just give me back my ten dollars extra you took and owe me? It was on a debit card. He said we'll call you. I mentioned I would stop back later and left. Apparently they can't figure out how to remedy a situation or do math or listen to customer and understand. I did not go back. It is dinnertime and I have kids. The result- I had left store second time with situation unresolved. They kept my money they charged me extra for- isn't that like theft? There was no sorry about the inconvenience. I was still polite as I do not like confrontation, and there was a line full of people I had to talk in front of to explain situation. Seems it's ok that the end result was to embarrass a customer and overcharge her and just pocket the money. This franchisee needs to not only train staff better but since that person was apparently even called and not present at the store, they still should have resolved the situation, not sent the employee on a paper hunt while customer waited. I do not want to waste the gas to drive back over in person again to see if they found whatever paper. They just need to refund it to my card and be professional. They had 2 chances to fix this. Bad business practices. Would have been interesting if I had raised my voice instead of re-explain situation twice and then refuse to leave store until I got my money back, as most people probably would have. It is a shame customers need to get to that point. Business owners sometimes only care about their dollar and not at all about their customers. This review wouldn't post unless I gave it at least one star.

This UPS location is honestly the best one I've ever been to. I usually only come here to ship…read moresomething I've sold online, but I've always had a wonderful experience. First and foremost, the employees are very helpful and friendly. From greeting you at the door to answering any shipping questions, they are always attentive. Also, they are fast. Even if there's a line in the store, I have never waited longer than maybe 5 or 10 minutes. The store provides basically anything you need for shipping. Boxes, tape, envelopes, etc. you can get it all here. Very easy and stress-free for those who have never shipped anything. The location is convenient as it's located in t he Hamburg shopping area. I live and work here so it's easy and fast for me to get to. Parking is easy as well. They have designated spots for 15-minute parking and of course an entire lot for the shopping center. Finally, UPS is very quick shipping. If you need to send something fast, definitely go through UPS.

I, like everyone else, have gone to countless UPS stores in countless states. This UPS store is…read moreconsistently so rude, I will now not ever come to this location again. I have also had a UPS box for several years and attempted to have one at this store in the past and had the same kind of experience. I'm not sure what's going on in this place but I have to think it's management when so many of the employees seem so incredibly unhappy and are therefore terribly rude. I am literally driving all across town to go to a different location because I just can't deal with these folks. When one of the primary elements of this type of business is service, if not THE primary element, it kind of sucks when the service is so dismal.

Love this UPS store. It is my go to store when shipping internationally. They are the only place…read morearound that ships DHL. The staff here are super friendly and more then helpful. They are always patient and understanding. I am never in a hurry when I am shipping stuff, but do pay attention when they help people when I am waiting in line. They are so understanding and helpful and never loose their cool. If you are shipping anything to anywhere, i suggestion you go here. These people will do their best to get your packages where it needs to be.

The staff have been consistently unfriendly and unmotivated. I think it would be easier for them to…read moresay, "I just don't feel like doing it," versus changing "rules" on a whim.