Super helpful staff to mail a package today. I like this location because you can ship and then shop or grab drinks or dinner. Great location! read more

I have received excellent service. They offer all kinds of services. They are very conveniently located close to my house in Chevy Chase.

Well the asian lady was quite rude, but Constance was the nicest worker I have ever met!

I recently used this UPS Store, and had a very great experience. I believe Owen, and Jack were the employees working. I had been having trouble shipping a pair of sunglasses to get repaired and they set it up for me and the process was so smooth. Thank you, Owen and Jack!!! read more

The UPS Store - Me - Shipping Centers Near Me - Lexington, Kentucky

I've always had a great experience here. I've been here to have things printed and/or laminated, mail packages, and return amazon orders. Notary is incredibly expensive, but they are very transparent about it. read more

This is the best UPS store in the country. Wilson and Courtney are simply amazing at customer service! I wouldn't use any other UPS store. When I'm in Lexington. read more

Stopped by this store last week and was really pleased with the customer service! I think a Courtney helped me, she was very welcoming and helpful! Thank you read more

Great service at this location. Very friendly staff. Patrick was very knowledgeable and helped us ship an expensive and awkward sized art piece. Gunnar is easily employee of the year. Would definitely recommend this location. read more

Stopped in this location to mail some packages and was a very good experience overall. Courtney was very helpful and courteous while assisting us! Would recommend this location! read more

I am very impressed - there was an issue with my delivery and this location went above and beyond my expectations to help get my package to where it was suppose to go. Instead of simply labeling this as undeliverable and returning it to me, this location took time to reach out to me personally and I was able to provide an alternative address to make sure this delivery went off without a hitch. The person that I spoke with was extremely polite and patient - 10/10. I will go out of my way to ship with this store in the future. read more

This store tries to price gouge for printing a pre paid label. They wanted to charge me $2 to print a shipping label? I ship a lot and have never encountered that. Guess I'll be skipping this location in the future. read more

I like the convenience of this location and have used this UPS Store in the past. However, that may change. I took a small box that weighed less than a pound to be sent by ground to a friend within Kentucky. The quote was $26. I was surprised and asked if that was the cheapest price because it was not important to send it by express delivery. The guy said that was the cheapest price, and that USPS would be about the same price. Fortunately, I said NO, and went to the U.S. Post Office. I was pleased that the USPS was a whole $6.65 (or thereabouts). The guy at UPS had lied to me about the price and I almost paid the $26. If you use UPS at this location, be careful about the price you are quoted. Definitely compare it with our 200+ year old federal agency, the good ole U.S. Post Office! read more

I went into this location this afternoon, April 7, 2020, to conduct some simple business. There were 2 employees visible and 1 other customer. I was asked if I could be helped almost immediately upon entering. I'm not going to go into detail about my experience, but the young lady that waited on me was extremely rude and disrespectful to the extent that I found it necessary to actually walk out without finishing my business. I went on to the next nearest UPS store and conducted my transaction, and it was handled courteously and professionally. I'm a retired retail management consultant with 40 years of experience teaching a wide variety of retail business owners and managers how to make money. I know a thing or two about personnel issues, and this store definitely has one. Don't bother going here if you'd like to be treated with at least the minimum amount of dignity and respect. If this young lady had been working under my control she would have been fired on the spot. read more

I recently did business at this store and had the pleasure of having Miss Celia Sogin wait on me. I had trouble with the return label on my package because I had made a mistake when downloading the info from my computer. Miss Sogin assured me that everything was fine and she walked me through the process to assure that the package was OK. I often use this store and I've found the employees to be very helpful, but, in this case, Miss Sogin went above and beyond and was such a delight! read more

The WORST UPS in Lexington. People have eyes! There are reasons why all the people left your business crazily negative feedback! Your business is one star out of five! Keep lying and barking insanely! You have been doing a great job so far. Keep it up! End of the story. read more

Been coming to this location for years. I rent a mailbox there for my business so I am I'm there picking up every couple of days. Parking lot sometimes is a bit tight at lunch, but they have a few dedicated spots adjacent to the front door for package drop offs. The staff there has always been helpful with my mail and whenever I need ship out our products. read more

This is a great UPS store - very quick and great customer service. Their pricing is reasonable and we had an easy peasy drop off.

I brought a small package in to ship. It was a return, so I was required to print out a page to include in their shipment, so Zappos could identify the package. My printer was broken, so I had to go print the page, stick it in the package and then ship. Because I still had to put the printed page in the package, I didn't have it taped up. It required one small piece of tape, which I was informed would cost $1. I've NEVER paid for one piece of tape from UPS before. So, $1 for a piece of tape warrants a 1 star rating. Only UPS I've ever had charge for this... I didn't pay it. It wasn't the $1, but the principle. I took my package to another location. read more