Friendly, good service and a good variety of extras in the store. Lots of services with a warm,…read morehometown vibe.

An underrated gem on Magazine St. Not only is this place great and efficient for your postal and…read moreshipping needs but it also has a wide assortment of New Orleans gifts and decor that truly make the place one of a kind! Definitely a place I'm proud to have in my city and happy to support a small business like this one.

I got my passport photo taken here recently, and the employees here were SO great!…read more They take your photo, like any other place (under $20), but they really make sure to meet every specification. They'll ask you to make minute adjustments on where you stand, tuck your hair back more, and make sure nothing else is amiss! I wore a white shirt, and because of the white background, it made my head look like it was just floating there with no body lol. The photographer staff member noticed this and loaned me a shirt to put on over my white one! Above and beyond! Love this local mail/copy/photo center!

Went for a notary and mailing service. Very friendly and efficient! There are also a lot of trinket…read moregoods to support local small businesses/artists

I needed to ship 2 photo canvases to NJ and again Pack Rat not only took great care with wrapping,…read morebut my package made it safely in less than a week during holiday season via USPS! Customer service is excellent!

Almost want to keep it a secret so the line doesn't get too long :-) I live in the neighborhood…read more It's exactly the kind of cute quirky local pack and ship place I wish there were more of these days. Waiting in a corporate Fed-ex center etc is a chore. Pack Rat makes it cute and fun. The line goes by adorable souvenirs & practical things like office supplies. 100% yes to affordably priced holiday colored sharpies! I found it because my printer was down. It's one of my new favorite places. Local Nola at its best. Growing up my Mom always called small businesses with heart and charm "we try harder places". It's not glossy, not corporate, it's adorable and the kind of place we see all too often disappearing here. I went in low key grumpy & in a hurry, left with a big smile on my face.

This is a great place to rent a mailbox, get deliveries, send packages (UPS or FedEx), or pick up…read moregifts or cards. They also sell stamps and have a mail box where it will get picked up by US Mail. You can buy a card or postcard, get a stamp and mail it right in one spot! They are a great, locally owned, French Quarter small business I'm glad to support!

We've been customers for many years and finally they have hired a friendly and service oriented…read morestaff with a bit of personality . Huge improvement over prior years, where customers we were made to feel as we were an imposition. Kudos on the great progress.!

I'm so grateful to have the convenience of receiving event packages to the hotel i am staying in…read more You pay the additional handling fee literally for that. I can't imagine having to trek back with these boxes if i had them delivered outside the hotel. So thank you Carolyn for grabbing all my skateboards & being so efficient. Big shout out to Trey for helping me with the self serve printer & getting my return packages sent out with ease. You're the best

Had something shipped to the hotel (Marriott). They charged us $15 as a "handling fee" to have it…read morereceived. Thought that was ridiculous given they didn't bother to let us know it arrived or anything so what's the point in the fee? Because it just sat there and they had to hand it to us? ...

Again they did a great job!…read more I always rely on Mr Paul and his fantastic team when I purchase artworks at New Orleans Auction House. Mr Paul is very precise, correct and professional. They picked up at Auction House, packed (in double boxes) and shipped (with DHL) my very fragile art ceramic (Edition Picasso): the ceramic dish arrived to Italy promptly, packed perfectly and all for a reasonable fee. For me they are a guarantee and when my works of art are in their hands I feel calm and reassured. I always highly recommend them. Nicola Pontalti - Italy

Very clean store, and lots of open space if there is a line. There was not one when I went in to…read moredrop off my package. I had to ask for a receipt, otherwise smooth sailing. They sell packing supplies, as well.

Online shopping has its foibles, and as such I find myself visiting the local UPS with some…read moreregularity to ship my returns. It's always been a smooth experience. Even when other customers are there, they always seem to have multiple employees and work quickly; wait time has never been an issue for me. They have pretty good hours. They'll help me tape something up or print a label if I haven't got it preprinted. The main drawbacks are that it's not open on Sunday, and the parking lot is a bit awkward because of the angled roads in the area.

BUYER BEWARE! Anyone who uses this location to ship is getting ripped off. This location was out of…read moreconvenience today as I was in the area. However. They had the audacity to tell me that when I go to my local yet different location, which has always been courteous, polite and patient, that I do not get charged $8 to send ground USPS but instead they told me I would get charged $20 for the same option. The man proceeded to tell me to go elsewhere and that he didn't care where I go. That they don't ever charge that up charge he keeps referring to, that the prices I told him when I politely asked him to be sure because (UPS locations) does not "up charge as a courtesy". So here I am making sure everyone knows that they are ripping people off and do not have a good business model at this location. Sadly, each location is privately owned which likely explains the awful customer service and conversation. I made sure to tell him I didn't care, that he doesn't care. Yet, I do care about my Yelp community and sincerely ask that you reconsider when approaching this location. They are ripping all of us off.

The store opened 8 minutes late. When the late employee…read moreshowed up, There were three of us waiting outside the door. He told us we needed to wait 10 minutes. No apologies. It was a 180 from a warm welcome.

Zero Star. Just left The UPS Store on Manhattan Blvd #4974. I purchased a roll of tape to tape my…read morebox, could not separate the and ask the guy(clerk 16721) for help and the guy(clerk 16721) at the register used the tape he had to tape my box. Really! I told why you not using my tape I just purchased. His replied "used it next time, have a nice day".

I've been to this location at least 10 times over the past couple years, and the customer service…read moreis always phenomenal. All of the employees are super friendly, helpful, and knowledgeable. I highly recommended this location and will continue to be a returning customer.

Normally I've given this store high marks. However, today when I called to get basic info.i was…read morethrown into the nationwide system- which only would tell me to go online and open an account- then get the answers I need BS! BS! BS!

Hello, each time I visit my home town (New Orleans), I ask Patrick to freeze and pack my food…read morefor shipping - Excellent. I have also called Patrick and ask him to purchase my food for me (and where to go to get it) and he shipped it - Excellent Service is outstanding!!!!!!!!!!!

This was my first experience with packaging anything in dry ice. The people here were so nice and…read morefriendly. They clearly explained the different options and the costs associated with those options. I had no idea what I was doing and they were very patient in explaining things and making sure my perishable items were packed properly so they would still be frozen when they arrived at their destination. Highly recommend.