Amazing service! I've been coming here for years and they value your needs. The service is 10/10 every time Thank you so much for your help with my packages! No matter where I am in the city. I prefer this UPS store above all else! read more

Amazing service, very personable, and the staff take their time with you once you reach the counter. The owner, presumably, is a working owner, and assisted customers in line who did not need the register in order to reduce the line. Absolutely a 10/10 experience here! read more

This is my local UPS Store. I have been using it for years. I'm finally so frustrated with the way that it is managed that I'm done. I would rather drive miles out of my way than deal with this place. Today, their internet was down. Understandable. Except this was the second time this month this has happened. Plus, multiple times in recent months their system has been down. I don't know if it's poor management or something else, but I've had enough. read more

The young men who work here are all so kind and helpful! I've never had a poor or even subpar experience here. Since moving across town, I will still travel out of my way to this location just because of the superior customer service. read more

I just had the little girl casey help me out. It was probably the worst experience I've had. She was literally the rudest person I've ever met. I asked her how her day was going, and she legit ignored me. Then she handed me my receipt and said "here." rude. She won't go far in life. This isn't the first time she's helped me and then I rude. I come to the ups at least once a week. Usually one of the young men help me and they are the sweetest. read more

The UPS store, 2701 Airline Drive, suite K IS THE BEST!!!! The staff is always extremely patient and polite. Even with Covid, their system of conducting business during THOSE #tryingtimes was efficient and got it done. I accidentally clicked to return an Amazon package to another UPS drop off where my experience was the exact opposite. Lesson learned, I now that my time if I have to return as an #amazon package, I make sure I click STORE5951. read more

The UPS Store - Dropping off 20 pairs of gently worn shoes to raise money for Girls On The Run New Orleans - Printing Services Near Me - Metairie, Louisiana

I can't say enough about the two gentlemen that helped me on 4-24-23. I got married on Friday and needed to overnight my flowers to be preserved. So obviously a very sensitive thing for a new bride :) I went to the UPS on Claiborne just to be told "wouldn't do it. No way it'll make it. It's just going to get destroyed" I'm sooooo glad I tried this store. I feel terrible I didn't ask for my main guy's name, but above and beyond. Honestly I will never forget his kindness and help. My flowers arrived perfectly and now I get to keep them forever read more

Perfect service. The employees are super helpful and make the process of shipping packages easy and stress-free. I've been there multiple times, and every time, I walk out within 10 minutes. read more

UPS sucks. They have no customer service phone numbers there's no way to reopen a claim they cancel packages once whenever they do it's like a horrible place do not use UPS just do not use UPS go to the post office go anywhere but UPS read more

The stores website advertise that it has notary services. So, I came in the store, I waited in line, and then found out that the store owner doesn't have a notary on site anymore. Needless to say I saw that my time was extremely wasted by this company is an accurate description of services offered. The owner needs to have the website updated to reflect what services he or she accurately offers. read more

Fast friendly service. Although they were crazy busy the young men kept the line moving. I can't complain

I highly recommend you use this store for your packaging needs. Joe was very helpful , and went above and beyond to help me. I have such an appreciation for help , after having a bad experience in another state with UPS. read more

My go-to spot to have things shipped off. Staff are always nice, fast and professional. This location offers all the things you need to ship any item off from envelopes to boxes. They also provide assistance with packaging various items and providing labels if needed. The store is located in the middle of a shopping center, so the parking can be a little tight at times, but it is usually easy to find a spot if you are willing to make a little walk. Definitely a great place to have your items shipped if you are looking to send something off! read more

They charged me $75 dollars to ship a king cake to California 2 day air . Then I found out that other companies charge half the price for the same service. Such a rip off read more

My biggest make or break for postal services is the time it takes... If you know me well, you know that I make references to holding my breath, like, "I could've held me breath it was so close or so fast." I used to think I could hold my breath to my friend's house on Dumaine from mi casa on St. Ann, not likely... In this case, I TOTALLY could've held me breath it was so fast! I was shamefully returning a selfie pole 'cause it didn't have a remote (don't judge me) to Amazon, and you must go through UPS to do so. I had printed the shipping label obnoxiously big on an 8.5 x 11, and the scanner code to go in the box. With the selfie pole, scanner code, and shipping label, I walked in and just kinda looked at the guy like, "what next?" He must've seen this look of utter cluelessness in regards to Amazon returns before because he looked back at me with a surety, and told me I could just leave my stuff on the table. He charged me a measly $3ish to package, and said I was good to go. This seemed terrifyingly quick in terms of shipment, just like when you bring your bags to the airport and the guy at the curbside counter is like, "I got you, babe!" and flips some labels on your bags and whisks them away without a word and a $5er in his pocket...and then you don't have any clothes when you get to Miami... But enough about baggage. Mere days later, Amazon reassures me that they got my package and processed my refund. I don't advise holding your breath for this process, but it was incredibly painless in terms of time spent. I will definitely use this store for any future returns of other shameful purchases...Now to find a selfie pole with a remote... read more

The couple of times I've come here (with my Amazon pre-paid for shipping boxes and labels) the staff has been very nice. I never have tape for my boxes and they tape up my boxes and throw my label in a waterproof envelope with no trouble! The parking lot is a big congested in this area. read more

Would give this LESS THAN A ONE if I could!!! I rented a box from them for several years. After putting up with my mail being jammed into my box and it being crunched up together instead of flat, putting slips saying I had a package and then unable to find said package, and many other issues, I left. They then sent all my mail that came in back to sender!!! I haven't received mail in over 2 months and have contacted the postal service to finally intervene. I had another box before this and they held the mail for me in the interim of the switch as a courtesy. Even the post office states they should just give them mail back to the postman and NOT put on RETURN TO SENDER!!!!! The postman will get it forwarded. DON"T RENT A BOX FROM THEM!!!! BAD SERVICE ALL AROUND!! read more

As UPS Stores go this place was better than average customer service was pleasant although they didn't go out of their way by any means.

The employee was very accommodating and helped me ship all of my Christmas packages (even when I had the wrong zip code for one of them). I was also pleased to see that they were following covid guidelines and were only letting a limited number of people in the store at a time. I would recommend this location. read more

amazing service, I came with a vintage horn to send to new york. The employee was awesome to help me packing delicately the horn. great service, really. read more

The people behind the counter always help me so much because I get confused when I have a lot of Amazon returns. I wish they were close to my house but I live uptown read more

Went there this morning and was so embarrassed older guy behind the counter would not help me in anyway. He was huffing and puffing and did not offer customer service. How sad this world is coming to. This place has a very bad customer service. If I could have given 0 stars I would have. read more

It is a pleasure to go there & take care of business. They had everything I needed & the people were helpful & as sweet as they could be! Definitely go there for all your office needs. read more

I love these guys!!! Every time I go in they are so friendly & helpful!! The service is fantabulous & I really appreciate walking in & knowing I will be treated kindly & my packages are off in a jiffy!! thanks ya'll keep up the good work!!! read more

This UPS shop is small but the owner was friendly and helpful. I think this is a franchise-type location because the packages for pick up are arranged very casually. While the shop is small, it's very well stocked in terms of packaging supplies. They're a much more peasant experience than the South Claiborne location. read more

Like wasting your time? Like being completely ignored, when no one else is in the store? Then this is the place for you! Wish I could award zero stars! read more

Every time I come to this store it has issues. I am trying to return a Amazon return and his system is down apparently for Amazon. So I called another UPS 3 miles away and they are having no issues. Seriously, this store has no contingency plans for running a business? read more

Very nice and helpful. Great place to ship/mail things and buy supplies for the same.

Super fast service. Well prepared staff. Clean location. Much better than other UPS stores I have used in the past.

Shipper didn't pack my antique Cut glass properly. Didn't add bubblewrap or peanuts around each of the bowls. Everything broke. The inheritance gone. Very disappointed. Money isn't everything. These bowls had been in the family for over 150 years read more

They lost a valuable package I shipped from this center. Over the next year I called and visited the store hoping to get an answer, which never came. All I ever got was a 'the manager will call tomorrow, we promise.' As for the insurance they assured me I needed, UPS blamed the store for not doing the paperwork, but who knows, I'm sure this store would blame UPS corporate, if they ever gave an excuse. Never heard from them again, never saw a dime or a letter saying they wouldn't pay. Try any other UPS store or FedEx. I would give zero stars if I could. read more

Lack of honesty and integrity with this particular franchise store. Was really disappointed when they increased the dimensions of my shipping box, so that they could charge me over $40 more for shipping. Then had the audacity to disrespect me by trying to deny what they had done. Have since discouraged all my family, friends, and coworkers (of a major institution in this city which employs majority of people in New Orleans) from stepping foot inside this store. read more