The people that work here are always pleasant and helpful. I have been other places where they charge to tape an envelope closed. The employees here go out of their way to provide assistance. I have been multiple time with Amazon returns and have always received great service. read more

I'm not sure why the reviews are low for this store. I use this location all the time and they are always wonderful. They are fast with courteous service. Highly recommend. read more

I've been using other locations for my business shipping and mailboxes, as I moved my business from other cities, but by far This location is the one with the most personalized service. I have certain special business needs when it comes to handle incoming and outgoing packages and boxes, they are always accommodating and courteous. The manager is very engaging with all customers and very detail oriented. I recommend this location if you have a small business and need handling packages and mail!!!! read more

My most recent visit was the second time I have used this location. I had printed up a return label for an item, and needed a box, and to ship via UPS. I'm not sure the name of the gentleman helping me, but he got the perfect size box and a little padding, and for relatively inexpensive. They were busy at this location due to the proximity of the holidays, but I was very happy with the speed and efficiency of this store. I will be back. In the middle of a small strip mall, there is plenty of parking in front, though the parking lot needs the pot holes repaired. read more

The UPS Store - Printing Services Near Me - Metairie, Louisiana

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I walked in at 6:20. Store closes at 6:30 Needed to send some keys overnight. The manager said no. They stop shipping packages at 6:15. I asked her to please lets get this shipped for me. NO. There is NOTHING, no signage outside indicating this. The door was open for biz. She stated their registers were closed. Absolute bullshit. BAD BUSINESS. They are riding on the good name of UPS but they clearly do not deserve the name. read more

Customer Service was spectacular. They opened the doors promptly at 8am. No lagging around and talking. Very welcoming attitudes and very quick and friendly service. The ugly lady that waited on me even offered to tape my label on the box for me. I'm ever pleased with this USP location. First time coming here, but it will DEFINITELY NOT be my last. I'll recommend this location to anyone read more

The UPS Store - Printing Services Near Me - Metairie, Louisiana

Almost every time I come to this ups, there's always poor service or a problem. A customer made a mistake. as soon as she walked out the door the woman who helped her was criticizing her. It was very unprofessional. Makes you wonder What do they say when I leave? I try to go to the airline store where they r quick, helpful n polite. read more

Very rude staff here. Do not use this location for your packages. The manager or owner is very very rude and unprofessional. Edit to business response: well they have plenty others who say the same thing, ‍. Why is that? You know the old saying if it walks and talks like a duck it's a duck read more

They let me print my shipping label for free. Very sweet lady helped me. Quick and easy.

Great working staff.. did a great job with all my packages safely arrived perfectly.. Great store read more

always friendly and exceptional service. Great hours and locations. Good selection of other products.

Ran in to get something notarized because the website said they had an on-staff notary and you could just walk in. Once there, the employee informed me the notary service is by appointment only and I could call in or schedule it online...and then she gave me a weird double thumbs up and dismissed me. No time to get it notarized there...or now to go anywhere else. Thanks! read more

Super friendly and fast service! The employees are quite informative patient and helpful. Open and organized business space. They also have a notary. So happy this business is in our neighborhood! Starting my morning out at this business gave me a great beginning to a great day. Thanks for the smiles and service, y'all! read more

Melissa is super helpful, has the best attitude, with outstanding customer service! This store was easy to find, and really convenient. I will be returning to this location every time I need to ship something. read more

I just needed to leave this review before I forgot. I went to this store today to drop off an Amazon return. I saw the sign on the door stating that only 4 customers could be in the store at a time. But I looked through the window and saw that there were at least 6. So I assumed the sign was outdated and they had just forgotten to take it down. So I proceeded to walk in. Once I walked in, the employee stated that only 4 people could be in the store at a time. So I exited and waited. However, while I was waiting another gentleman walked in. I noticed he didn't come out. This was a bit strange and frustrating. But I didn't really give it another thought. But I saw a few more customers walk in after I left out--putting the number above 4 customers. If you're going to have a policy, enforce it universally or don't enforce it at all. I was already in the car, and finished with my return, when I saw the three people walk in and not come out. If I were still in the store, I definitely would've told the employee something in person. The only reason I'm leaving one star is because I was able to make my return. read more

This store is not only easy to find but the employees are very helpful and nice to their customers. Thank you Vicki Hoffmann for having such a wonderful experience that your staff follows in your vision of providing a very needed service!!! Jim..Lakeview read more

Yesterday I had to return an Amazon package. they provided me a UPS label. I went to this UPS store. First the employee told me that he can not print the label for free. there is a $5 charge and when I said that's a lot for just a label print he said he does not make the rules. When I said I print it myself with these printers, he said we have no public computer. I was so pissed off for his attitude and NON-helpfulness. I went to Office Depot a mile away, and I was treated like a king. I spent 15 Cents for printing label and they provided me bubble wrap, tape and everything I needed for free. read more

Recently closed my UPS box here that I've had for YEARS. The worst customer service I've ever encountered, the manager, she's the WORST of them all. Relocated to the location on Airline Hwy, so much more professional, attentive and not total jerks to customers, they appreciate your business (unlike Veterans) an actually follow the guidelines of a UPS franchisee read more

I was working the Voodoo festival this weekend, and had to ship a bunch of heavy boxes today. Upon arrival, Jordan was an angel! He helped me unload all the boxes out of my car that were too heavy for my to carry. He taped everything up for me, had the nicest manners, and this was a great experience- because of him! I highly recommend this location, especially if Jordan is working! read more

Manager walking in and out of place with no face mask, when asked why no mask she yelled " I have asthma". Reported encounter on their website, another sassy employee called within 2 minutes to inform me that was the manager and I can take my business somewhere else. read more

What an amazing location. These reviews are so ugly. I find this place to have great service and the men always help you with heavy boxes. Yes- you pay for tape. Get over it. Or get your own. You can't get everything for free. Also, I really like how many services they offer like printing, banner making, all kinds of things. They are a one stop shop. read more

First time here yesterday and had to drop off a very large (4 ft long and 100 lbs) package. Staff was surprisingly friendly and helpful. read more

The UPS Store - Printing Services Near Me - Metairie, Louisiana

Very efficient-and they help you with your packages. They also have very cool UPS pens. Convenient location-small parking lot though.

This store needs to get on the same page as Amazon. I took a pair of slippers n the original bag to return. This is the Amazon posted return policy. The man at the counter seemed not to have a clue what I was talking about. He tried to sell me a box to ship the return in for an additional $4.50. He was very rude & seemed annoyed I was even there. I do a lot of Amazon shopping & on occasion need to return a purchase. Save yourself the frustration & take the trip across the river & use UPS in the Target shopping center. They are right on, very helpful & courteous. Amazon needs to know of the lack of service Veterans Blvd store provides. read more

There is a good reason this UPS Store has a ton of 1-star reviews. The customer service is horrendous. I went there to drop off an Amazon return and they tried to charge me $2.50 to tape the box. Literally every other UPS store provides this service for free. read more

Worst UPS Store I've ever been to. The least helpful people work here and are rude. Never coming back to this location.

Worst service ever. Refused to process return from amazon. The woman at returns is obviously not trained in customer service. She said they don't represent UPS. I would not trust my packages with this place. read more

This used to be a decent place but now it is a nightmare. Between multiple people walking out over poor customer service and employees asking the remaining customers for 5 star reviews, it's guaranteed to put you in a bad mood read more

I found the woman managing here, very rude and not helpful at all. I had a shipment to return and she looked at me suspiciously with every answer I gave her...i was nearly finished and preferred taking my package elsewhere. I will never go back. read more

came to this location at 9:00 am today with 34 boxes that needed to be weighed, labeled, and stored for transport and was finished in less than an hour / worked mainly with Daneel and Breesie and found both to be knowledgeable and beyond pleasant / totally enjoyed the experience and felt like I was their only customer although many other customers were dealt with while I was there / will definitely bring my business back and would recommend others use this location read more

Haley, Melissa, and Jordan are all great employees. Haley helped me mail my package and was very patient with me the entire time !

I trust UPS for the delivery service they provide. That said I felt scammed in the UPS Store. I had a package that was sent to me by mistake. The sender asked me to return the package, and sent me a shipping label. I went into the UPS Store and because the package needed one piece of tape they tried to charge me $2.50!! Scammed, as if they just cant wait to see someone in need of that piece of tape. I refused the tape and said to ship the package as is, using the shipping label to close the package. Never again will I step foot into any UPS Store!! Luke S read more

This place tried to charge me a $5 fee to print off a flash drive, which doesn't happen to me anywhere else and I make a lot of copies. NEXT, please. read more

Recently I had some issues with my internet connection and was shipped a replacement modem with instructions on how to ship it back. Those instructions told me to take it to a UPS store. The moment I walked in the helpful clerk behind the counter saw a box in my hand and instantly recognized it was a modem being returned. He opened it up, sorted quickly through the paperwork and repacked it into a special box they use for this. In maybe five minutes my modem was repacked and on it's way with nothing required from me but a signature. This was possibly the most efficient I've ever seen a shipping center process a package, and the whole time with excellent customer service. read more

Was pretty busy with the holiday season but I was in and out in 15 minutes. The guy at the counter was super nice too, didn't say much but still nice. Very knowledgeable about his job. The only problem I had was the price but I did send a big box and thats fine with me. read more

I am just warning people not to try to have packages sent to this location. UPS will say that you can have packages re-routed to this location but they are a scam. They will charge your credit card and accept the package but not give it to you. And they will be very rude about it. I can't get my package from them even though they signed for it and accepted it. And I paid a delivery fee. Stay away. read more

HORRIBLE SERVICE!!!! The service person, Drew, and the owner, Don, are just plain horrid! Drew is rude and likes to hold packages for hostage while he bad mouths the customers and Don just backs him up. They refuse to follow UPS policy and now I don't know that I will ever get the package. Drew had it on the counter and said,"I am doing you a favor and I will give you the package just this once". Then he refuses to hand over the package. HATE THIS COMPANY!!! Don't do business there read more

Just left the store and was charged $5 to print out my shipping label. When I asked why it was so expensive compared to the fedex down the street where it's about $.06 per page, the female clerk replied with because we don't have public access computers. Yet the online site shows that they over printing. Conveniently, her name tag was turned over backwards. Also, my receipt reads as standard pack serve. Nowhere does it mention anything print related. Can't help, but feel cheated. If I didn't have to ship my package through UPS as well, I would've never paid the ridiculous $5 charge to print out a half sheet of paper. Maybe she included the price of taping up the box into that as well. Even then, I could've boughten the whole roll of tape. read more

I was hesitant to go to this location because of the abundance of one stars. But was over joyed with my service! I had 6 large/ heavy packages to ship. Quintin heaved, measured, packed, boxed and shipped....was exceptionally efficient. I was in and out of the store in under 15 minutes. Clearly, they worked to hire some super stars...and he is certainly one! Thank you Quintin! read more

As many times as I shipped things off at UPS, I've never experienced what I experienced today at this location. We pay an unsurmountable amount of money to get things shipped off w UPS weekly, and the one time I come in to ship something (1 foot long x 1 foot wide), the blonde headed lady tells me she'll give me one stripe of tape, but after that she will have to charge me? This is so ridiculous. She is being ridiculous. She said UPS has to put money out for the tape, so they must charge me? Go to fedex if you guys can help it bc they aren't so stingy w tape. Stop being so uptight. Instead of supplying me a piece of tape that would cost them no more than 1 penny, I purchased a whole roll for almost $5 instead. I Should just donate it for others to use in this situation. Haha read more