This is a great location with AMAZing staff. These guys remember your name each and every time and…read moremake transactions so easy. Very heart felt that portrays for enjoyment of their job. Located within a shopping center parking lot with ample parking, however some days trying to find a parking space on high traffic days can be challenging

I scheduled an appointment online for notary services at this location. My appointment was for 9am…read moreand I arrived at 8:55 am only to be told by the attendant that the worker doing notary services would not be in until 9:30 am. I waited in my car for about 20 minutes and saw another attendant walk in who I thought was the worker doing notary services. I went back inside and that worker informed me that actually the notary would not be in until 10:45 am. I am extremely upset with this. I scheduled my appointment online over 12 hours in advance and to arrive and find out that the notary would not show up until 1 hour 45 minutes after my scheduled appointment time. Why have an online appointment schedule if it will not be honored. Extremely unprofessional. They mentioned that the online system was not notifying the notary however that is not an issue or error that the customer has to mitigate. There was another elderly couple who came in for notary around the same time as well and they called ahead and were told 9:30 am. They mentioned how hard it was for them to get around so this was extremely inconvenient for them.

My husband dropped off a fed ex envelope on Friday with overnight service. He repeated that it…read moreneeded to be delivered on Saturday the employee repeated that it would. And there is no movement on the tracking. The phone number does not work. We sent emails- no reply. Also went there on Saturday to only discover they are closed on Saturdays. But that is not updated online. It is now Monday and we have no clue what happened to the fed ex envelope and we have no way of getting in touch with this place. This was a time sensitive situation and we have had to rearrange our plan to get we needed over there with delays.

Excellent customer service with a wide variety of tasks, including shipping, packing copies,…read morebinding, laminating all done with a smile. No job is too small! I couldn't live without them.

I went inside to show them my return label. There was only 1 person in front and about 6) behind…read more It was nice for the young man to explain that my emailed label was for FedEx and directs me to the dome in the 36xx block of veterans. He didn't have to be accommodating, but was kind. Being low-key as not to embarrass me. UPS was willing to help and knew "the competition". A technique that is not taught to most kids his age. Very professional.

If you need a notary you probably don't want to go here. I arrived at opening time and was told the…read morenotary might be in around 10:30am. I asked how will I know. I was told to call or make an appointment. So, notary is by appointment. It doesn't say this anywhere on their website.

worst customer service of a UPS I've experienced. First they deny my return because the box the…read moreitem came in was "not good enough" even though that's what it was shipped in. They wanted me to spend $10 on a box so I said no and got my own for free. When I came back, the bottom of the box was taped but only the top was unsealed. The man told me that I have to pay $5 for them to put a single piece of tape on it. Ridiculous. also very rude.

I have used them for shipping and needed help packing the item, they basically did all the packing…read morefor me, and didn't nickel and dime me for the help or the supplies they used. They are not only willing to help they want to help, and that is something you don't find today when you need something. Everyone at this store is all about customer service,

Ensure your labels are attached to the correct package prior to leaving the store, especially if…read moreyou have to use their pc to print.

Top service with a committed staff. If you have a small business, you can get everything done right…read morehere.

Amazing service! I've been coming here for years and they value your needs. The service is 10/10…read moreevery time Thank you so much for your help with my packages! No matter where I am in the city. I prefer this UPS store above all else!

Amazing service, very personable, and the staff take their time with you once you reach the…read morecounter. The owner, presumably, is a working owner, and assisted customers in line who did not need the register in order to reduce the line. Absolutely a 10/10 experience here!

BUYER BEWARE! Anyone who uses this location to ship is getting ripped off. This location was out of…read moreconvenience today as I was in the area. However. They had the audacity to tell me that when I go to my local yet different location, which has always been courteous, polite and patient, that I do not get charged $8 to send ground USPS but instead they told me I would get charged $20 for the same option. The man proceeded to tell me to go elsewhere and that he didn't care where I go. That they don't ever charge that up charge he keeps referring to, that the prices I told him when I politely asked him to be sure because (UPS locations) does not "up charge as a courtesy". So here I am making sure everyone knows that they are ripping people off and do not have a good business model at this location. Sadly, each location is privately owned which likely explains the awful customer service and conversation. I made sure to tell him I didn't care, that he doesn't care. Yet, I do care about my Yelp community and sincerely ask that you reconsider when approaching this location. They are ripping all of us off.

The staff here isn't that friendly. I had to wait in an almost empty lobby (just one other…read morecustomer) until 1 of the 3 workers acknowledged me and offered to assist. You can drop off your returned amazon's order here for free. Plenty of parking. The Store is located on a strip off of Claiborne.

The people that work here are always pleasant and helpful. I have been other places where they…read morecharge to tape an envelope closed. The employees here go out of their way to provide assistance. I have been multiple time with Amazon returns and have always received great service.

I'm not sure why the reviews are low for this store. I use this location all the time and they are…read morealways wonderful. They are fast with courteous service. Highly recommend.

I went in with the package to be returned. I could not figure out how to do the self service so…read morewent inside. I expected it to be extremely busy for the number of cars outside, but I was the second person in line. The other long line was for identification Services. Very easy process to return a package if you have downloaded your QR code.

The passport lady was so nice and very helpful. Thank you! She was very knowledgeable and thorough…read more Also, the rest of the staff was super friendly.