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Metairie, LA

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The UPS Store

3.6 (16 reviews)
Open • 9:00 am - 3:00 pm
Updated 2 months ago

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Photo of Kurt L.
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2 years ago

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Local

Helpful 1
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2 years ago

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Local

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4 years ago

Helpful 7
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3 years ago

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2 years ago

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7 years ago

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Local

Helpful 1
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Photo of Re H.
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9 years ago

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Local

Helpful 5
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6 years ago

Helpful 2
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7 years ago

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Local

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7 years ago

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5 years ago

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9 years ago

Excellent service! Even though it was a bit busy due to the holiday season, I was in and out in less than 10 minutes!

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Local

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14 years ago

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Local

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12 years ago

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9 years ago

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11 years ago

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Ask the Community - The UPS Store

Review Highlights - The UPS Store

“I'm always happy and then, the young man accepted my packages, looked at the labels and said would you like a receipt?”

Mentioned in 2 reviews

Read more highlights

Mailbox Express

Mailbox Express

(13 reviews)

Being new to the area as a snowbird, I needed a mailbox service nearby to process my mail. I found…read morethem on the internet and gave them a call about mailbox service. They gave me a box number before my departure from my home state so that I could forward my mail while in transit. This was very helpful. And very kind. Then they sort of took me under their wing the entire time I was here with information as to the best places to eat, the best viewing places for the parades as well as the best days to attend the parades and which parades were worth the exercise of getting there. And where to find the latest news about the parades.They made me feel welcomed as a customer and as a person. If you want personalized service with genuine and caring customer service I would recommend Mail Box Express on Citrus Drive.

Mailbox Express has been around for quite a while. Back when I used to think that it was important…read moreto pick out the right present for all the out of town nieces and nephews, I used Mailbox Express to ship the packages. It was easier than making the trek to the local UPS facility. They are agents for UPS, as well as FedEx & DHL. Give them the package to mail and they'll tell you how it will cost to send by each service. Never realized there could be that much difference on some of the packages. I don't use the package service near as much these days. The nieces and nephews are older and they much prefer Jacksons, which are always the right color and size, The another serious advantage is that there is a notary on site. I've used him for several legal documents. I have no complaints about the service and I keep going back.

Vaughn's Power Equipment

Vaughn's Power Equipment

(6 reviews)

This is a family business with very good customer service and a huge amount of machinery and parts…read moreinventory to keep your power equipment in good repair. The people at their counter can get parts for you and have no problem coaching you on tips to help you do your own work. The mechanics are very good and the service is fairly priced. Once you deal with Vaughn's, the big box stores just will never be good enough again. They are successful and very busy, but never too busy to help and explain. The Vaughn's and their family will help you no matter what you need. Friendly, professional, knowledgable, and completely helpful. This is what I realized....When something breaks and you can't do your work, you need to be able to get what you need. If you need parts, service, and information, the mega stores can't possibly compare. In some industries, the family-owned and managed businesses will give you the fastest results and a good value. Years ago there was an older gentleman who worked at Vaughn's. He told me something I have repeated many times....."Good things are not cheap and cheap things are cheap for a reason. Buy it once."

I bought a part for my mower and it came apart instantly due to bad casting of aluminum (which…read morehappens); they refused to warranty it and said, "if we take it back broken, what are we going to do with it, we can SELL you another one." This is America; you sell a part, it breaks or is defective, its the business's job to send it back to their supplier. The counter person said "they have been doing this for a long time and have NEVER seen a defective part. I call hogwash on that. I am a retired Navy mechanic that has worked on everything from small engines & diesels to multi-million dollar jet powered support equipment and I HAVE seen my share of defective parts. Oh- they did offer to "look at my mower" but that's just a way for them to make more money off of you and try to find more wrong with your equipment and blame the operator or equipment for failure. Go to Pauli's Lawn Equipment; much better service and Danny not only works the counter, he works on equipment. Crank was straight so didn't bring back so you guys to tell me same and charge me for something else. The fact you wouldn't stand behind your product speaks volumes.... Thanks for at least the friendly counter service before I purchased the bunk part, that's why I at least gave two stars.

The UPS Store - shipping_centers - Updated October 2026

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