I come here because of work and its the only carrier that regularly delivers to Mexico. They are…read moregood at it but why do I have a 60/40 success ratio? Mostly because they almost seem to change their policies on shipping certain items. Once I had to ship 3 battery powered navigation lights to Vera Cruz. I left the box unsealed so they can inspect. 5 minutes later I had the shipping receipt and all is well. fast forward a few months. This time it was 4 of the same lights. Different clerk. They refused to ship it because it had lithium batteries. So did the other lights form last time but different interpretation of the policy. A few months ago I sent a few quarts of a specially tinted paint used on our boats. Cant be found in Mexico. Copyright thing I guess. Anyways, no problem shipping, Fast forward to yesterday. (nice twist huh? I had to ship some two part paint / epoxy cans. They refused. Categorized as dangerous goods. I wish I kept the past shipping tickets to point out the inconsistency with the rules but it wouldn't of mattered. Them guys are just doing their job and no bitching can change their minds. They can be a serious PITA with the safety culture but it is what it is. Make sure you check ahead of time that your goods can be moved because it is way out of the way from Belle Chasse to be turned away.

Fast and efficient service! Got my package days before it was supposed to arrive. Never have had a…read moreproblem with DHL.

Super nice staff! I've been here several times and they are always courteous and working hard.read more

Great service, super nice people, brand new store with all the fancy equipment you could ever need…read more I was helped by Dwayne, he's a great guy and incredibly helpful!

Door locked with workers inside chatting. They peek to see the people out front and duck back in. A…read moreyoung lady waiting outside said she came 2 hrs earlier when they locked the door in front of her, was told to come back in an hour as they were taking a break. No signs on the door to indicate they are closed or when they're coming back.

I only wish they had an automated teller machine. They don't even have a postal machine and the…read morelobby is closing earlier.

My husband dropped off a fed ex envelope on Friday with overnight service. He repeated that it…read moreneeded to be delivered on Saturday the employee repeated that it would. And there is no movement on the tracking. The phone number does not work. We sent emails- no reply. Also went there on Saturday to only discover they are closed on Saturdays. But that is not updated online. It is now Monday and we have no clue what happened to the fed ex envelope and we have no way of getting in touch with this place. This was a time sensitive situation and we have had to rearrange our plan to get we needed over there with delays.

Excellent customer service with a wide variety of tasks, including shipping, packing copies,…read morebinding, laminating all done with a smile. No job is too small! I couldn't live without them.

This is a great location with AMAZing staff. These guys remember your name each and every time and…read moremake transactions so easy. Very heart felt that portrays for enjoyment of their job. Located within a shopping center parking lot with ample parking, however some days trying to find a parking space on high traffic days can be challenging

I scheduled an appointment online for notary services at this location. My appointment was for 9am…read moreand I arrived at 8:55 am only to be told by the attendant that the worker doing notary services would not be in until 9:30 am. I waited in my car for about 20 minutes and saw another attendant walk in who I thought was the worker doing notary services. I went back inside and that worker informed me that actually the notary would not be in until 10:45 am. I am extremely upset with this. I scheduled my appointment online over 12 hours in advance and to arrive and find out that the notary would not show up until 1 hour 45 minutes after my scheduled appointment time. Why have an online appointment schedule if it will not be honored. Extremely unprofessional. They mentioned that the online system was not notifying the notary however that is not an issue or error that the customer has to mitigate. There was another elderly couple who came in for notary around the same time as well and they called ahead and were told 9:30 am. They mentioned how hard it was for them to get around so this was extremely inconvenient for them.

Honestly, I do like this location however the workers need to get a speed it up. The past 3 times…read moreI've gone the line is out the door along the front of the building. They may only have one or two registers open with 8 people working. If it's a rush, do the rush and do the others things once the rush is calmed down.

I sent a fax from this store and was told to call in one hour to get my confirmation information…read more I called the number i was given the same phone number on site. I spent an hour trying to speak to a person in the Houma store. I tried every option given to me to speak to someone I finally got a person that didnt speak English that wasnt even in the states. Very disappointed in this store.

I purchased several items through an auction house, including two large bronze statues (heavy) and…read moreused Pak Mail in Gretna because their price quote was excellent. UPS wanted much, much more. My items arrived in a very timely manner, well-packaged, and I had no issues whatsoever in my communications with them. I will definitely be using them again.

Way over priced and items broken. we would recommend shipping with anyone else if possible. They…read moretake longer than anyone else to ship, raised price over what was discussed and after items were broken try to blame on shipper. They packed large picture with small pictures facing it so glass was broken and frame damaged. They probably damaged frame picking it up. They claim it would be taken care of but do not answer emails. 400 Lapalco Blvd. Suite H, Gretna, LA 70056 Phone: (504) 393-1942 - Fax: (504) 393-1232 www.weshipneworleans.com

worst customer service of a UPS I've experienced. First they deny my return because the box the…read moreitem came in was "not good enough" even though that's what it was shipped in. They wanted me to spend $10 on a box so I said no and got my own for free. When I came back, the bottom of the box was taped but only the top was unsealed. The man told me that I have to pay $5 for them to put a single piece of tape on it. Ridiculous. also very rude.

I have used them for shipping and needed help packing the item, they basically did all the packing…read morefor me, and didn't nickel and dime me for the help or the supplies they used. They are not only willing to help they want to help, and that is something you don't find today when you need something. Everyone at this store is all about customer service,

Ensure your labels are attached to the correct package prior to leaving the store, especially if…read moreyou have to use their pc to print.

Top service with a committed staff. If you have a small business, you can get everything done right…read morehere.