i am a disabled veteran and have specialized medication shipped to me every several months. i currently am a first responder and get deployed to various locations. the medication has to be signed for at a fedex location. it has been sent to various states, both to fedex locations as well as independent delivery sites, like this one i am reviewing. so when i walked in to the store today to pick up my medication, i expected the normal response. all the employees have to do is sign for the box, place it on a shelf and then check my id and give it to me. however, today was much different than any other experience i have had.
the two employees were beyond rude. a younger kid with a bowl cut literally just stared at me when i said i have a package to pickup. the older, odd looking dorky fellow, started interrogating asking me if i was with "drudge"? i politely explained to them the situation and they just sat in their chairs like i had just asked them to give me their first born child (if they can have any, doubtful). the younger bowl cut employee said they wanted to charge me haha. the older nerdy man said that they are a fedex delivery location BUT only for their "clients". however, you can drop of fedex for pickup and if you google fedex delivery locations, their business pops up (prob what the VA did sending my meds).
and of course, the box was sitting right there on the shelf. they could have easily just grabbed it and gave it to me instead of making an entire spectacle out of the situation (btw the place was empty and neither employee got up from their chairs or greeted me). after a couple agonizing, brutal minutes w these weirdos i finally got my medication (which they were supposed to refrigerate and failed to do).
i told them that i would ensure that nothing of mine was ever delivered there again. they said they had been wondering and discussing this package all day lmao. wow must be a really busy and successful enterprise...
i am always amazed when i find this level of rudeness and lack of customer service. especially nowadays, shouldnt these small businesses be treating people like gold?! i understand that i technically wasnt a "customer" there (still trying to understand why that matters), but why would you crap on people coming into your establishment? isnt that a potential future customer?
it is always sad to see people this disgruntled and hating life. but please go do something else where you dont have to interact w the public. society doesnt need your condescension and you really arent that important. you run a rinky dink mailbox business that smells inside and has awful decor. on top of it, to treat a disabled veteran w this lack of respect is appalling.
please do not patronize this business.
happy freakin fourth of july, huh? read more