This business is family owned. Everyone is so nice and professional. I have shipped and received…read morefrom them for many years. I highly recommend this business.

Mailbox Express has been around for quite a while. Back when I used to think that it was important…read moreto pick out the right present for all the out of town nieces and nephews, I used Mailbox Express to ship the packages. It was easier than making the trek to the local UPS facility. They are agents for UPS, as well as FedEx & DHL. Give them the package to mail and they'll tell you how it will cost to send by each service. Never realized there could be that much difference on some of the packages. I don't use the package service near as much these days. The nieces and nephews are older and they much prefer Jacksons, which are always the right color and size, The another serious advantage is that there is a notary on site. I've used him for several legal documents. I have no complaints about the service and I keep going back.

I went inside to show them my return label. There was only 1 person in front and about 6) behind…read more It was nice for the young man to explain that my emailed label was for FedEx and directs me to the dome in the 36xx block of veterans. He didn't have to be accommodating, but was kind. Being low-key as not to embarrass me. UPS was willing to help and knew "the competition". A technique that is not taught to most kids his age. Very professional.

If you need a notary you probably don't want to go here. I arrived at opening time and was told the…read morenotary might be in around 10:30am. I asked how will I know. I was told to call or make an appointment. So, notary is by appointment. It doesn't say this anywhere on their website.

Door locked with workers inside chatting. They peek to see the people out front and duck back in. A…read moreyoung lady waiting outside said she came 2 hrs earlier when they locked the door in front of her, was told to come back in an hour as they were taking a break. No signs on the door to indicate they are closed or when they're coming back.

I only wish they had an automated teller machine. They don't even have a postal machine and the…read morelobby is closing earlier.

This is a great location with AMAZing staff. These guys remember your name each and every time and…read moremake transactions so easy. Very heart felt that portrays for enjoyment of their job. Located within a shopping center parking lot with ample parking, however some days trying to find a parking space on high traffic days can be challenging

the worst employees that are incredibly rude standing there scratching and patting there heads…read more definitely not doing their jobs correctly.

Excellent customer service with a wide variety of tasks, including shipping, packing copies,…read morebinding, laminating all done with a smile. No job is too small! I couldn't live without them.

i do not recommend shipping from here i sent 2 packages on Thursday and it is now Wednesday of next…read moreweek and my tracking says the post office is still waiting to receive my packages so i try calling to find out whe my packages are and noone answers the phone! i guess im out of my money and belongings i had shipped! i knew i should have just went to the post office but this place was by my kids school lesson learned!!

Ensure your labels are attached to the correct package prior to leaving the store, especially if…read moreyou have to use their pc to print.

Top service with a committed staff. If you have a small business, you can get everything done right…read morehere.

worst customer service of a UPS I've experienced. First they deny my return because the box the…read moreitem came in was "not good enough" even though that's what it was shipped in. They wanted me to spend $10 on a box so I said no and got my own for free. When I came back, the bottom of the box was taped but only the top was unsealed. The man told me that I have to pay $5 for them to put a single piece of tape on it. Ridiculous. also very rude.

I have used them for shipping and needed help packing the item, they basically did all the packing…read morefor me, and didn't nickel and dime me for the help or the supplies they used. They are not only willing to help they want to help, and that is something you don't find today when you need something. Everyone at this store is all about customer service,

Fast and efficient service! Got my package days before it was supposed to arrive. Never have had a…read moreproblem with DHL.

My package has been missing sense 12/15/2023 it says it was delivered here everyone I talk to is…read moregiving me the run around and can't tell me nothing this is bad business practice when someone has paid extra for a package to be delivered and it can not be found with no way of contacting this station. The 1800 number a joke the 1 877 number is a even bigger joke it's like yall don't care about other people's packages!

Amazing service! I've been coming here for years and they value your needs. The service is 10/10…read moreevery time Thank you so much for your help with my packages! No matter where I am in the city. I prefer this UPS store above all else!

This is my local UPS Store. I have been using it for years. I'm finally so frustrated with the way…read morethat it is managed that I'm done. I would rather drive miles out of my way than deal with this place. Today, their internet was down. Understandable. Except this was the second time this month this has happened. Plus, multiple times in recent months their system has been down. I don't know if it's poor management or something else, but I've had enough.