I went inside to show them my return label. There was only 1 person in front and about 6) behind…read more It was nice for the young man to explain that my emailed label was for FedEx and directs me to the dome in the 36xx block of veterans. He didn't have to be accommodating, but was kind. Being low-key as not to embarrass me. UPS was willing to help and knew "the competition". A technique that is not taught to most kids his age. Very professional.

If you need a notary you probably don't want to go here. I arrived at opening time and was told the…read morenotary might be in around 10:30am. I asked how will I know. I was told to call or make an appointment. So, notary is by appointment. It doesn't say this anywhere on their website.

Door locked with workers inside chatting. They peek to see the people out front and duck back in. A…read moreyoung lady waiting outside said she came 2 hrs earlier when they locked the door in front of her, was told to come back in an hour as they were taking a break. No signs on the door to indicate they are closed or when they're coming back.

I only wish they had an automated teller machine. They don't even have a postal machine and the…read morelobby is closing earlier.

This is a great location with AMAZing staff. These guys remember your name each and every time and…read moremake transactions so easy. Very heart felt that portrays for enjoyment of their job. Located within a shopping center parking lot with ample parking, however some days trying to find a parking space on high traffic days can be challenging

I scheduled an appointment online for notary services at this location. My appointment was for 9am…read moreand I arrived at 8:55 am only to be told by the attendant that the worker doing notary services would not be in until 9:30 am. I waited in my car for about 20 minutes and saw another attendant walk in who I thought was the worker doing notary services. I went back inside and that worker informed me that actually the notary would not be in until 10:45 am. I am extremely upset with this. I scheduled my appointment online over 12 hours in advance and to arrive and find out that the notary would not show up until 1 hour 45 minutes after my scheduled appointment time. Why have an online appointment schedule if it will not be honored. Extremely unprofessional. They mentioned that the online system was not notifying the notary however that is not an issue or error that the customer has to mitigate. There was another elderly couple who came in for notary around the same time as well and they called ahead and were told 9:30 am. They mentioned how hard it was for them to get around so this was extremely inconvenient for them.

I'm always shipping prepaid packages, so I was glad to have found this place. The location is…read moreconvenient and there's always ample parking available. The customer service is the best...staff are super nice and talkative when I visit. Also, I'm always in and out. I have never had a long wait here. While other places don't like to offer a receipt for dropping off packages, Total Postal Solutions is proactive in offering a receipt. There's literally another shipping place a few seconds from where I live, but I go out of my way because I have had nothing but great experiences here.

My husband dropped off a fed ex envelope on Friday with overnight service. He repeated that it…read moreneeded to be delivered on Saturday the employee repeated that it would. And there is no movement on the tracking. The phone number does not work. We sent emails- no reply. Also went there on Saturday to only discover they are closed on Saturdays. But that is not updated online. It is now Monday and we have no clue what happened to the fed ex envelope and we have no way of getting in touch with this place. This was a time sensitive situation and we have had to rearrange our plan to get we needed over there with delays.

Ensure your labels are attached to the correct package prior to leaving the store, especially if…read moreyou have to use their pc to print.

Top service with a committed staff. If you have a small business, you can get everything done right…read morehere.

worst customer service of a UPS I've experienced. First they deny my return because the box the…read moreitem came in was "not good enough" even though that's what it was shipped in. They wanted me to spend $10 on a box so I said no and got my own for free. When I came back, the bottom of the box was taped but only the top was unsealed. The man told me that I have to pay $5 for them to put a single piece of tape on it. Ridiculous. also very rude.

I have used them for shipping and needed help packing the item, they basically did all the packing…read morefor me, and didn't nickel and dime me for the help or the supplies they used. They are not only willing to help they want to help, and that is something you don't find today when you need something. Everyone at this store is all about customer service,

Fast and efficient service! Got my package days before it was supposed to arrive. Never have had a…read moreproblem with DHL.

My package has been missing sense 12/15/2023 it says it was delivered here everyone I talk to is…read moregiving me the run around and can't tell me nothing this is bad business practice when someone has paid extra for a package to be delivered and it can not be found with no way of contacting this station. The 1800 number a joke the 1 877 number is a even bigger joke it's like yall don't care about other people's packages!