BUYER BEWARE! Anyone who uses this location to ship is getting ripped off. This location was out of convenience today as I was in the area. However. They had the audacity to tell me that when I go to my local yet different location, which has always been courteous, polite and patient, that I do not get charged $8 to send ground USPS but instead they told me I would get charged $20 for the same option. The man proceeded to tell me to go elsewhere and that he didn't care where I go. That they don't ever charge that up charge he keeps referring to, that the prices I told him when I politely asked him to be sure because (UPS locations) does not "up charge as a courtesy". So here I am making sure everyone knows that they are ripping people off and do not have a good business model at this location. Sadly, each location is privately owned which likely explains the awful customer service and conversation. I made sure to tell him I didn't care, that he doesn't care. Yet, I do care about my Yelp community and sincerely ask that you reconsider when approaching this location. They are ripping all of us off. read more

The staff here isn't that friendly. I had to wait in an almost empty lobby (just one other customer) until 1 of the 3 workers acknowledged me and offered to assist. You can drop off your returned amazon's order here for free. Plenty of parking. The Store is located on a strip off of Claiborne. read more

The UPS Store - Drop off receipt - Printing Services Near Me - New Orleans, Louisiana

they did a great prompt and responsive job on shipment from New Orleans auctions to Santa Fe NM

I love this location. They're simply helpful and pleasant in their efforts and demeanor. Located in a mini-stripmall in uptown New Orleans; this is a great location for all your shipping and receiving needs. I like being able to drop off UPS packages here, instead of trying to schedule a pick-up or flag down a UPS driver. Usually not a wait & that's a plus, considering the size of the store and the AVAILABILITY of drop-off locations. Shared parking lot, so grab a spot when you see it. read more

The UPS Store - Supplies - Printing Services Near Me - New Orleans, Louisiana

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I am always rushing in and out, and Every Store Specialist is kind, patient, and eager to help me. THAT'S EXCELLENT SERVICE ! read more

Store is closing. Refused my package to AT&T. Don't bother going. Not interested in your business.

I drop off my online shopping returns here pretty often. And the store is usually super crowded with stuff, boxes and whatnot. But the staff is great and very helpful. New policy that your dropoffs are scanned immediately and you get a receipt. When I did that this week, my return was processed immediately by the seller and my $ was refunded. So yay! What makes this place just OK is the parking lot... yes it's a business uptown with a parking lot so that's great. BUT it's a lot that services 11 different businesses plus UPS trucks picking up/dropping off so it can be chaos. And, of course, the perpetual problem that other people don't know how to drive/park. read more

Always fast, efficient service when I go in. I usually use for Amazon returns but have also used for shipping.

This is my go-to UPS store even though it's a farther drive than other locations. They are always efficient and timely. There is usually a wait out the door (only 4 customers allowed in these days), but the line always moves quite fast. Great service, highly recommend. read more

Online shopping has its foibles, and as such I find myself visiting the local UPS with some regularity to ship my returns. It's always been a smooth experience. Even when other customers are there, they always seem to have multiple employees and work quickly; wait time has never been an issue for me. They have pretty good hours. They'll help me tape something up or print a label if I haven't got it preprinted. The main drawbacks are that it's not open on Sunday, and the parking lot is a bit awkward because of the angled roads in the area. read more

This review is for the UPS store on S. Claiborne Ave. I used to live in Nola and recently returned to ship 8 LARGE boxes of belongings to CA. These guys were great. Christopher Wade was particularly helpful and would make a great manager or trainer. He was bright, helpful and CUSTOMER CENTERED. I used to manage staff so this compliment doesn't come lightly. They carried my boxes from my vehicle, promised they would add extra tape and fragile stickers which they did, and All boxes arrived in great shape. They did a great job. Everything arrived safely. Good Work! read more

Mailed a small book to Taos, NM on 11/23 at 2 pm. Was told standard rate would be $26.62 because they considered Taos a "rural" location so it wouldn't arrive until 6 days later. Mailed an identical package USPS the next day, Priority Mail, for $8 that would arrive same day. Just tracked the Taos package. Did not get inputted into the UPS system by this store until two days later and didn't leave New Orleans until yesterday, and is not expected to be delivered until Monday, December 2nd. 9 days to send a half pound book to Taos for 3 times the rate is ridiculous. Not to mention the $5 they charged me on top of that for a $1.50 bubble mailer. If you're going to gouge the public on price, at least perform the service you are robbing them for. The book was a gift to be enjoyed over Thanksgiving but this store made that impossible because they waited days to turn it over to the carrier. Never again. read more

This is one of my favorite errands to run. The guys are all NICE & have good senses of humor. They'll go out of their way to help you with ANYTHING. It's always a pleasure to go in- they remember me & say hi. Even during the Holidaze, they stay in good moods. Like I said, one of my favorite errands. Particular call outs to NEAL & JOSH. Thanks for your help with everything. read more

I wish I could give a negative star. I was upset initially. Now I'm angry. The gist of it is I wanted to send something priority mail USPS using the UPS store. I've done this every holiday for years. Only difference is I'm doing it in July. I was sending a package to California of baked goods. My preference was to get it there in several days. They said it could take up to the 19th. They asked if it was perishable I said it canhandle up to then but I prefer earlier. I asked, can you label the package? The guy said yes. On Saturday a day later than the expected date, I see that it went from here to Texas to New Jersey and no other tracking. Expected delivery is now the 25th. I could go to the post office that (Sat) day and resend the package and it would arrive earlier than they expect. I tried to call their store, but the line was busy. When I called today, I talked to the clerk and then the manager who both said it is my fault for not reading the receipt. And they don't even know where the package is - which to me says it's their fault. The fault of me was not reading closely, although, I specified, and it was a priority mail package, they shipped it UPS ground. No guarantee no insurance nothing. I asked the guy if he was willing to have a dissatisfied customer over $20. Clearly the $20 for shipping isn't my issue. I really wanted that package to get there and I'm very disappointed. But now I'm angry at how they would treat a customer. Over and over and over again, they said I signed off on it. They admit they don't even know where the package is. So how can it possibly get there by the 25th? At which point it's garbage anyway. Or at least half the package is garbage. If it even gets there. The website says to contact them and see if I still can get, a refund. Which was why I was calling. It was a generic refund blurb - they meant customers in general. I assume that there's a deadline to request a refund. But I guess it's not possible. According to Neil, the manager, it's the customers fault.. Wish I could give them 5 negative stars. read more

Store #4134 picked up, packed and shipped some art I bought at auction. They did a great job, all arrived quickly, well-packed and safely. Their communication was responsive and professional. Highly recommend. read more

Since I've started RTRing, this is the spot I run in and out to throw them my navy bag after a fun-filled weekend wearing designer dresses for a fraction of the cost. Both Rent the Runway and UPS make it easy, and they guys working usually ask me if I have a drop-off so I don't have to wait in line. Not much interaction beyond that, though I've eyeballed some cute mailing envelopes for different occasions through the window that I might have to slow down for some day. My only bummer is that they're not open just a wee bit later on the weekdays and closed on Sundays (but pretty sure it doesn't matter considering it's too late for pick-ups at that point). read more

Someone sent something to my address by accident.. I went to this UPS store to have them return the letter to the sender. They asked me to PAY for this, which I declined.. I left the letter on the counter & the girl at the desk threw the letter on the floor as I walked out. I told her again "this letter is not to me please Return to Sender!" To say the least this UPS store's customer service needs a little improving. read more

First time here and the customer service was excellent! The two employees working the counter were both polite and smiling! There was a line when I arrive but it moved fairly quickly. The inside was fairly small and seem crammed especially when they were pushing delivery out the front door while there is a line. It's located in a small strip center with share parking lot. There were two or three eateries in that center so if you go around lunch, the parking area gets pretty full. Other than that I'll return my business here if I'm in the area again and need to ship off something. read more

The actual UPS store here seems decent enough and the people that work here seem to generally be on top of things but there are some other circumstances (perhaps out of their control) that make this a difficult place to do business for me. I've had a mailbox here for years and I seem to get most of my mail but I've always consistently had a problem with mail that is sent to me being returned to sender (even when the address is completely correct so I'm not sure if that is the Post Office or the UPS Store's fault but something is certainly not working 100%). The mailboxes are very expensive here, especially compared to the post office, but I mainly pay for the convenience of being able to have things delivered and signed for by UPS and FedEx as I'm rarely at home to accept deliveries. (There are so many places that refuse to ship to PO Boxes so it is a shame the Postal service can't offer this same service for a much cheaper fee). My biggest complaint about this location is that the parking lot is always a painful experience to get out of and if it is anytime around 5pm it becomes a nightmare. read more

Step One: UPS online. Fill out fill out fill out. Pay. Step Two: Print label. Step Three: Go to UPS store expecting some Kafkaesque bureaucratic hell that costs time and money to resolve. Instead, walk up to the counter and hand man package, deny emphatically that you need a receipt or accept one graciously. Stand there waiting for Kafkaesque horror that never comes. Back foolishly out of the store, having reverence for a business well run. read more

Currently closing at 3pm (not 4pm!) on Sat! Unsure if any other hours are different due to COVID - but they should update this on Yelp.

I have been meaning to give a review of this UPS STORE for quite awhile. These guys are great and oh so patient with me and my "smart" phone calling up AMAZON RETURN RECEIPTS. I have never heard them being rude to customers while I'm waiting in line and are always offering some kind of help to a customer who forgot something, etc. They shorten long lines efficiently. I too go out of my way to always go to a store that is quick and courteous. They have changed a not so great day to a good one. Thank you. read more

I have received good service here in the past but today one of the young men working behind the counter was wearing his mask below his mouth while coughing the entire 5-8 minutes I was there. Gross. read more

The week before Tulane's graduation this May, I came here with something crazy like 13 large boxes (a.k.a 4 years worth of stuff) that needed to be shipped and was pleasantly surprised at how smoothly everything panned out. The two employees that assisted me here were very kind -- one insisted on helping me carry all my boxes inside from my car, and the other, who worked at the counter, was beyond patient and super careful in measuring, weighing, and tracking my boxes. And money-wise, I did way less damage than I was expecting which is always a perk. Each box arrived at my house in NJ within a few days and with no damage. Thank you UPS for making a typically stressful moving-out task extremely easy! read more

I came to this location on 3 separate occasions and was not able to ship a package none of these times. First time they closed a bit early, second time their entire system was down for a few days, and today their system could not handle international transactions. So, I thing 3x is enough "trying" and I took my business to the downtown location where I had no problems at all. read more

This review is strictly about the South Claiborne Ave UPS Store's Notary service. It's very quick and easy to schedule an appointment, but the fees are not posted online or in store. I had one document notarized and the cost was $25, 5-10 dollars higher than others close by. The worst part was that it had to be paid in cash to the notary (hello IRS!), or I could pay $30 to UPS! There was nothing on the website about having to pay in cash, or a fee added if payment is made with a credit card. Sneaky business! I got my document notarized, but would not go back. Not recommended. read more

I work for a luxury hotel in the French Quarter and was desperate for some one who could handle shipping packet of breast milk for 2 of our guests. Neil and Nate handled the situation with the upmost care and professionalism. They provided gel pack to keep the bags cool and took care of everything. They even came daily to pick up the shipments from the hotel. Truly the staff at this UPS store is exemplary. Thank for handling our guests sensitive items. Nate you are the man! read more

I went to the UPS Store on St. Charles Ave. twice last week and was provided excellent customer service. The process of getting my package put together was seamless and the staff was very friendly. A man in dreadlocks (I apologize for not remembering his name) was especially helpful and handled everything himself. He knew exactly what he needed to do to ship my package safely and answered all of my questions. I will be coming back here for any future shipping needs. Great team, great store. read more

Terrible customer service. Everyone working here was in a foul mood. The owner was extremely rude so it seems the culture stems from her.

This location is run like a well oiled machine. The staff is constantly hustling, efficient, and very friendly. They really go out of their way to be helpful & do so in such a congenial way. Even when they are experiencing a rush, they are calm, quick, and don't get flustered. If they do, they don't show it to the customers, which is the foundation of professionalism. They make me wish I had more things to mail as this is they type of service center that is a pleasure to do business with. read more

These people are so efficient and professional. I ship a lot of my online sales through them and they've always made things as easy as possible. Great staff!!! read more

I received poor customer service at this location while shipping a package to a family member. The representative ringing me up was extremely curt and rude. He rushed through preparing my package for shippingg and used one piece of tape to secure my 33lb box. When asked if he could use more tape, he said that he would do it later and that he had to help another customer in line (although there was just one person behind me and I had only been in at the register for 2 minutes). I later found that this guy was the manager! His name is Neal. I will be sending a letter about my experience to corporate as this is completely unacceptable behavior from a manager. read more

I was waiting in line outside, COVID-style, with a big box to drop off as a return. The customers in the store were taking a while. An employee saw me, ran outside and took the box from me. Much appreciated kindness! Thank you! read more

This isn't just a ups store--It's your friendly, neighborhood office. The staff is amazing-Lori, JB, Doe and everyone else are so amazingly friendly and helpful. They are attentive and give amazing customer service. And they're always so helpful and have the most cost-efficient ideas for shipping, copying, etc. They have a ton in stock-tape, packing materials, fun stickers, and funny cards. They also have envelopes and all the office supplies you could ever want! And they're always well-stocked. There's also rarely a line unless it's move in/out season at Tulane so it's super efficient. And even when there is a line, they move you through it very quickly. They're also really patient with the spoiled school brats and unappreciative business patrons. So more power to them! They go out of their way to help you too. They taught me how to fax (sorry I was born in the 90s and didn't know how)--didn't make fun of me or anything but walked me through the process and waited with me. They created my graduation invites for me (which took several tries on card stock and computer sizing trials). I once forgot the address of something I had to ship at home and they let me email them the address and shipped it for me so I didn't have to come back into the store. They also just have a nice conversation with you instead of rushing you out the door and waving you to the window like the post office. If you need to ship, fax, copy or just have a laugh, THIS is the store for you. My only complaint is the parking lot is super tedious-way too many cars packed in small spaces and no one ever drives the right way in or out! read more

Let me tell you about this UPS store, I go there at least 3 times a week so I can give my two cents...The guys that work at this UPS store are the bomb dot com. Sometimes this store gets a little packed and sometimes customers have no idea what they are doing but these workers ALWAYS maintain professionalism and are very helpful. Shout out to Josh*, Payton*, Blaine, Tyler, Daniel (needs to work on remembering my name..jk), and Neil. Thanks guys! Its always a pleasure to see yall and thanks for always helping me out! read more

I had a troublesome printing project involving shaky internet connections. Despite the store being very busy, three different staff members patiently helped me get what I needed. Those guys are great. read more

Monsterously bad experience, customer service was non existent. There were more than 5 employees in the store but apparently if one employee is working the rest are assigned to IGNORING anyone else that comes in. read more

I walked in and there was no line! The guy at the counter read the address off my phone and had me verify it, told me the cheapest option (which is what I wanted), and I paid. End of story. Took less than 5 minutes. read more

I needed to ship a generator to my father in Puerto Rico after hurricane Maria. I was expecting it to cost a fortune to ship. This UPS store gave me a substantial discount to ship it to Puerto Rico for hurricane relief. Thank you. read more

This is my got to drop station for Amazon, Zappos, Bonobos and whatever else returns. It's the speed and efficiency I like. It's usually staffed by a few college kids who are polite and fast. The whole interaction takes about 20 seconds. I put the boxes on the counter, guy asks me if I want a receipt and then I'm out the door...usually with a receipt. The place is clean and has plenty of parking. This UPS store earned the 5th star a few months ago. There was a lady who possibly never shipped a box in her life asking a million questions and then I think she was writing a check. The guy behind the counter poked his head around, asked if I was dropping off and quickly took care of me on a 2nd register. Strong work my friend. read more