The two employees helped me sign for a power of attorney. Most banks can't do power of attorney…read morebecause they involve witnesses They even advised me to go to the courthouse and register it so when my dad passes, there will be no arguments

Had a AM/FM Stereo receiver shipped from here with NO PACKING MATERIALS AT ALL to protect the item…read moreduring shipping and of course the item was delivered damaged.I know things get tossed around during shipping but if it had been packaged correctly it would have stood a chance of not being damaged.If your going to provide a shipping service then you should teach your employees about packing procedures,can't believe they shipped item with absolutely no packing material in the box.Is this lack of concern for process or just completely didn't care.It cost me $64 to get this shipped to KS and now it is wasted time and money all because of carelessness.Management needs to hold people accountable for their actions unless they themselves don't care about process and only care about the money.Hopefully this is not the way all postal pal establishments operate.I will not recommend using this particular Postal Pal on Berkeley Square Lane in Goose Creek,S.C at all.

William and his company packaged our clothes that we left in our B&B and sent them Fed ex last…read moreFriday and were delivered the following Sunday. All items enclosed and packed neatly. We really appreciate the service and the price was very far. Would highly recommend their service. Roger and Renzi

Excellent service. Kind workers. Problem solvers. Always happy to help. Been using for years. Love…read morenew owners.

I have been sending packages through this UPS store for the last 6 months - at least 3 packages…read moretwice a week. I can't recommend the service provided by this store, and specifically TJ ,enough. He goes out of his way to assist the customer, even when it is busy. He does not get frustrated but calmly acknowledges the customers as they enter and carefully prices packages for sending and guides clients with the automated scanners. I hope management recognizes what a truly valuable employee they have !! TJ is great and makes what can be a cumbersome task of mailing a package a pleasant and painless experience. Thank you UPS and TJ.

If you want poor service this is your place. Rude and unhelpful employees. I'll take my business…read moreelsewhere from now on.

I've used this place a few times and never had a bad experience. The staff is polite and quick.read more

A truly wonderful, professional experience with these good folks!!!…read moreI will be happy to do business with them anytime, Highly recommended!

Store returns use to go fairly quickly when the store workers did it. Then they introduced self…read moreservice, "time saving kiosks". IMO the kiosks do not save time - especially when there are older people using them or ppl with multiple returns. The store workers DO NOT offer to help patrons with Amazon codes or any other codes. They always send them to the kiosks EVEN WHEN THERE'S A LONG LINE & they're just sitting around doing absolutely nothing, sitting on counters talking to each other. At least other UPS stores like the one in west Ashley will assist customers.

Been here quite a few times over the years, mainly to return or ship things out. Most I've ever…read morewaited is maybe 20 minute. Sometimes a little expensive, however staff is usually friendly, and fast.

Delightful and helpful staff. Very professional, accommodating, & easyto work with. Highly…read morerecommend!!

Great customer service! The employees are knowledgeable, friendly, and seek to help you in any way.read more

Needed to return an apple iPhone. All it needed was a prepaid return label.And island ship and pack…read morecouldn't find enough excuses as to why they couldn't do it. The best excuseWas it might compromise their computer. It definitely does not shed a good light on fedex.

I called up looking for some packing and shipping services, and Sheila was very helpful in getting…read moreme what I needed. Very friendly and very knowledgeable!

If there were a company of failed promises, this is them. For two MONTHS they have had a shipment…read morethat they cannot figure out how to get from Charleston to Texas. Not going to China. Just Texas. Isn't shipping supposed to be what they promise?

Pak Mail on Savage Road in West Ashley is great option for all things mail and shipping in one easy…read moreto use location. They take care of everything and make it super simple. I have been happy with all of their services here and have had a good experience every time.

A complete failure from start to finish. I had an overnight delivery that required a signature. Not…read moreonly was it picked up late, but it was delayed multiple times. Eventually, I was told the package was "damaged" and undeliverable, forcing me to drive an hour to this facility to retrieve it. I arrived at 9:00 AM, only to be told the package "wasn't in the front" and was "somewhere in the building." The staff's excuse was that "damage" might just mean the label was damaged, which apparently made it impossible for them to find. Instead of taking an extra five minutes to look for it they told me to pull up my app, file a claim, and call the customer service line. I drove two hours round-trip for a signature-required package only to be told to talk to talk to someone on my phone. They are disorganized, lazy, and have zero interest in actual customer service. Avoid this location at all costs.

My FedEx package has remained stuck at this North Charleston, SC location since 3/14/25. I've…read morestarted two tickets, one complaint (via FedEX) and still no movement. I can't file a claim because I am not the shipper. The shipper will not file a claim because it's "easier and takes less time" to just remake my prescription glasses. ARE YOU KIDDING ME! This is a horrible business policy and a waste of resources. You can't even make an email complaint to FedEx yourself-you have to call the FedEx Customer Service and they make the complaint and give you a case reference number. That's one way to never get any complaints.