Deserves Zero stars!!!! Paid for 3-day Select. Told up front the suit pants was coming from NY and may take 4 business days. It didn't come. On day 8, I called the store. After 1.5 hours and a lot of hold time. I was given the tracking number. The package was going to be delivered on day 13. Two days later UPS shows the delivery date delayed 2 more days and will come to our house 4 hours after the Black Tie wedding has been preformed. No one has seen the suit pants since day 7. UPS just keeps backing up the delivery date. The store finally called UPS. The suit pants were not sent 3 day select, but 10 day ground because the shipper gets to chose what they will pay for no matter what you paid for. The pants went from NY to Philly to IL and then past IA & MN to Wichita KS, but it is supposed to come back to MN in the next 10 days. Either on the night after the wedding is performed or sometime later. Neither UPS nor the store cared. The store could not find these pants in any other store in the US. UPS refused to find the pants and expedite their delivery or honor their 3-Day Select option. UPS Facebook is full of examples of 12- 20 cities/stops before a package is delivered. Very sad!! read more