My wife and I went to the UPS store to return a package. It was very easy without any hassle. Great…read moreservice. Services were easy to use. It was a great value for what we needed.

Very slow service. All I had to do is drop off a package with a prepaid able. I finally walked out.read more

Outstanding customer service and amazing prices ! The staff was welcoming, Inviting, and my papers…read morewere printed asap.

From the owner: "Print & Ship Hub is the go-to resource for packing, shipping, printing, notary, shredding and…read moreother business services. Gladly servicing the residents and businesses of Rockdale and Newton Co. Our dedicated retail specialists provide Super-Star Customer Care—we focus on saving you time and money, by ensuring you get the right products and services at the right price—in a single, quick visit. In addition to our pack and ship service, we are also Rockdale/Newton Counties. premier copy, print, fax and document services center. Also offering additional services including Mailboxes, Notary Services, Retail Office Supplies, Passport photos, international shipping, Sublimation services and More..."

Everyone was very professional, helpful, and pleasant! The wait was not bad even though there were…read morequite a few people! They also have a separate Amazon return kiosk so that made it much easier!

April Employee #216349 Constructed a box for a poster-sized photograph. 12/24/2025 @ 10:51 AM. She…read moresaid she needed to construct a box and would wrap the picture in bubble wrap, but it would cost $232.61. The shipping receipt amount was $190.95. My credit card was charged $231.61. April also obviously ripped me off!!! I received the item, and the glass in the frame was broken. I asked for $200 insurance, which she never gave me. UPS will not pay me for anything since she never applied the insurance. I called the store and left a message per the recording instructions -- no return call. For the year I lived in McDonough, I used this store #4307. This was a horrible experience. I now have to pay for new glass after paying this store $232.61. Sloppy job! Apparently, April decided not to pack the photograph correctly and did not do her job. I am beyond ANGRY! I have also not heard a word from Mr. Patel. (The Owner)

I was so happy to see that this store had opened close to home. But I've had to print off a…read moreconfirmation page from email twice and the fact they charge to open their email is ridiculous. To pay for printing yeah I get it no problem 25c but $2.50 to open the email is a ripoff!!!! Independently owned and operated regardless that charge is mistaken advantage of your customers

This is a new location. Had no idea it was here. As much as I love Target across the street, this…read moreis a very convenient location. The store is very clean and the staff is very professional and nice. They were very helpful. This location is in a very convenient location with plenty of parking.

Great Customer Service! Clean facility, packages are always sent out on time. Highly recommended.read more

The girls say it is the customers fault if something goes wrong. If Mail gets put in the wrong box…read morethat is the customers fault. They are not trained very lax mistakes are frequent. They talk bad about their own customers. Work in this shopping center or I would go somewhere else! Lost my mail for the last time. They have lied to me and my neighbor at different times about his packages that he never got and are still missing. Don't ship over night from this place . Bad experience here.

Extremely satisfied with Kimberly's service. She graciously went out of her way to go pick up a…read morelost phone at a local gas station and UPS to me in Florida. Package arrived as promised. She eased a lot of fears of having to retrieve contact information, websites, etc from a lost phone. Would be a regular customer if we lived in the area. Many thanks, ALAN COOPER

Very frustrating to do business here. Second time I have waited in line for an hour (1 person…read moreworking) as people used the self serve but have questions on how to do it. They stop in the middle of taking care of the patrons that are waiting in line to help the customers that just walked in. Also, more than once, workers having conversations with each other or patrons that has nothing to do with business as the people in line stand waiting.

Vanessa was soooo helpful and understanding of my situatio. Thank you her!! 10/10 customer service.read more

Normally they are nice at this location in Lake City but my last visit on a Monday was very bad…read more Customer Service just never entered the building. Rude for no reason at all, I just asked a question and instead of an answer I was told I could have my packages delivered to another location. It was not even a bad question. Some people wake up angry. They deserve a zero star but you have to give at least one.

Located inside of the Walmart Supercenter they have social distancing signs. Service was quick and…read morepleasant. I was able to drop off my cable box quickly and efficiently!

Every time I go to this location they are always closed. Recently on my lunch break I arrived a…read morelittle after 2 PM. There was a sign on the door that said they will open back up until 3:40 PM. This is insane! Trust me if I didn't have to mail my package back through Fed Ex I would never, ever use this location. UPS is a little further down the street; They are so much better! I can always count on them being there and by the way, they are also open on Saturdays.