My wife and I went to the UPS store to return a package. It was very easy without any hassle. Great…read moreservice. Services were easy to use. It was a great value for what we needed.

Very slow service. All I had to do is drop off a package with a prepaid able. I finally walked out.read more

Outstanding customer service and amazing prices ! The staff was welcoming, Inviting, and my papers…read morewere printed asap.

From the owner: "Print & Ship Hub is the go-to resource for packing, shipping, printing, notary, shredding and…read moreother business services. Gladly servicing the residents and businesses of Rockdale and Newton Co. Our dedicated retail specialists provide Super-Star Customer Care—we focus on saving you time and money, by ensuring you get the right products and services at the right price—in a single, quick visit. In addition to our pack and ship service, we are also Rockdale/Newton Counties. premier copy, print, fax and document services center. Also offering additional services including Mailboxes, Notary Services, Retail Office Supplies, Passport photos, international shipping, Sublimation services and More..."

Everyone was very professional, helpful, and pleasant! The wait was not bad even though there were…read morequite a few people! They also have a separate Amazon return kiosk so that made it much easier!

I had a horrible experience at this UPS. I entered in order to return my Kindle and print IRS…read moredocuments. Upon entering the white employee had her two children in the store; they were shouting, rough-housing, and cursing. I could not focus on finding all of the documents I needed to send over because it was so much going on in the store. As I was on the phone with a friend, I stated "wow. I could have never acted this way at my mom's job as a kid." The employee stated "it's not your business, mind your business." This caused an argument. I asked for the owner or manager's information; as the White lady was writing it out, the argument was ongoing. I told her I just wanted the information so I could leave. As she was about to hand me the document; the second employee (appeared to be Black/Asian/mix - younger, short) snatched the document from her and told her not to give it to me. I again stated I did not want to continue the conversation but wanted the information so I could leave. I then left out, tried to call the number and realized it went directly to the store. With the intention of calling corporate, I re-entered the store. I did not speak at all, but recorded for safety! As I recorded the store number and headed back to the exit the younger Black/mixed lady said "so this is what you're trying to do?" I then stated "I haven't said a word to you. I came to get the store number." The white lady then states "I get off at 4:00" which to me - was a threat. I then asked her repeatedly "why would you tell me what time you get off?" she states "because I meant everything I said." The Black/mixed lady then states "I'm calling the police." I was trespassed from the building BUT the officers stated I did nothing wrong. I have attached the intiial encounter and the follow up phone call with the owners below. https://www.tiktok.com/@_perfectflaw_/video/7630209271245982990 https://www.tiktok.com/@_perfectflaw_/video/7632320023423405326

I was so happy to see that this store had opened close to home. But I've had to print off a…read moreconfirmation page from email twice and the fact they charge to open their email is ridiculous. To pay for printing yeah I get it no problem 25c but $2.50 to open the email is a ripoff!!!! Independently owned and operated regardless that charge is mistaken advantage of your customers

This is a new location. Had no idea it was here. As much as I love Target across the street, this…read moreis a very convenient location. The store is very clean and the staff is very professional and nice. They were very helpful. This location is in a very convenient location with plenty of parking.

The girls say it is the customers fault if something goes wrong. If Mail gets put in the wrong box…read morethat is the customers fault. They are not trained very lax mistakes are frequent. They talk bad about their own customers. Work in this shopping center or I would go somewhere else! Lost my mail for the last time. They have lied to me and my neighbor at different times about his packages that he never got and are still missing. Don't ship over night from this place . Bad experience here.

From the owner: The UPS Store #7452 in Senoia offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Publix Shopping Center - Hwy 34 & Hwy 16.

Extremely satisfied with Kimberly's service. She graciously went out of her way to go pick up a…read morelost phone at a local gas station and UPS to me in Florida. Package arrived as promised. She eased a lot of fears of having to retrieve contact information, websites, etc from a lost phone. Would be a regular customer if we lived in the area. Many thanks, ALAN COOPER

Very frustrating to do business here. Second time I have waited in line for an hour (1 person…read moreworking) as people used the self serve but have questions on how to do it. They stop in the middle of taking care of the patrons that are waiting in line to help the customers that just walked in. Also, more than once, workers having conversations with each other or patrons that has nothing to do with business as the people in line stand waiting.

HORRIBLE SERVICE! If I could rate below a zero..they would definitely receive it…read more All the women, especially the fat one has an attitude. Like I owe them!! I will drive to Mt. Zion or anywhere else for good service. BUT NEVER HERE AGAIN! Sad shame you can't patronize your own kind and they are literally 2 miles from my home. Don't waste your time in there.. they will kill a positive attitude in seconds!!

Stopped here while out on my break horrible experience . I asked for shipping rates to ship my out…read moreof town orders . Was quoted two prices I decided on the more cost effective option , she selected the more expensive one. Bruh crazy work. So I just went with the option and hated her attitude so I went elsewhere to send my other two packages off which was way cheaper. Horrible customer service and even worse if you are a small business owner she will select a higher option for you and not what's best or sustainable . Disgusting work ethic . I hope I can find a reputable ups near me soon

Located inside of the Walmart Supercenter they have social distancing signs. Service was quick and…read morepleasant. I was able to drop off my cable box quickly and efficiently!

Every time I go to this location they are always closed. Recently on my lunch break I arrived a…read morelittle after 2 PM. There was a sign on the door that said they will open back up until 3:40 PM. This is insane! Trust me if I didn't have to mail my package back through Fed Ex I would never, ever use this location. UPS is a little further down the street; They are so much better! I can always count on them being there and by the way, they are also open on Saturdays.