My wife and I went to the UPS store to return a package. It was very easy without any hassle. Great…read moreservice. Services were easy to use. It was a great value for what we needed.

Very slow service. All I had to do is drop off a package with a prepaid able. I finally walked out.read more

I understand why they have a 5 star rating. Great attitude by the employees and very fast and…read moreprofessional will definitely use them again.

Very Disappointing Shipping Experience…read more I honestly cannot recommend UPS based on my recent experience. I sent two packages to two different family members in two different states, and unfortunately, I experienced serious issues with both shipments. The first package arrived opened/tampered with, with approximately 90% of the items missing. It even arrived in a different package than the one I originally shipped. The second package contained a cell phone valued at approximately $300. The tracking information was extremely confusing. I received notifications that the package was still on its way, followed by a notification stating that it had been delivered. However, the package was never received and is still missing, with no clear trail of where it actually went. I have already filed claims and have attempted to get answers and appropriate compensation. The entire process has been extremely frustrating, especially when you are trusting a company to safely transport your personal property. I understand that delays and occasional issues can happen, but having two separate packages sent to two different states experience major problems at the same time is unacceptable. Today makes 7 days and still no answer from them. At this point, I would strongly encourage others to compare their options before choosing UPS. Customer service, accountability, and the handling of these claims have left me extremely disappointed. UPS, I expected better.

Great and fast service. The line was so long and it was only 0930. Michael was very helpful in…read moregetting my over the top shopping back to Detroit for me. It helped that I have a registered account with UPS.

The two young ladies that are working right now at the very moment 12/17/2022 at 9:00am are lazy…read more They do not do their jobs properly and I do not recommend anyone who wants to go to this store. I had a Amazon package that I needed to return without the box and they said I needed to have a box for my Amazon return purchase. I never had this issue because I always return my purchase with a box. I will never be going back to this store. These woman are selfish, lazy, and do not do there job properly.

Everyone was very professional, helpful, and pleasant! The wait was not bad even though there were…read morequite a few people! They also have a separate Amazon return kiosk so that made it much easier!

The service from Bre is always and I do mean always friendly, welcoming, and quick. If you have…read morequestions she takes her time and address them she makes sure you are greeted when you walk in and satisfied with your service when you leave. I personally only like dealing with her. She's very knowledgeable about the services and what UPS has to offer. Thank You Bre for an always Great job and phenomenal customer service.

Extremely satisfied with Kimberly's service. She graciously went out of her way to go pick up a…read morelost phone at a local gas station and UPS to me in Florida. Package arrived as promised. She eased a lot of fears of having to retrieve contact information, websites, etc from a lost phone. Would be a regular customer if we lived in the area. Many thanks, ALAN COOPER

Very frustrating to do business here. Second time I have waited in line for an hour (1 person…read moreworking) as people used the self serve but have questions on how to do it. They stop in the middle of taking care of the patrons that are waiting in line to help the customers that just walked in. Also, more than once, workers having conversations with each other or patrons that has nothing to do with business as the people in line stand waiting.

Very helpful,always willing to go the extra mile for the customers....... Fast, friendly service to…read morecommunity...... I have been going here for years and service is always 5

I use them for all of my mailing needs. They make it so easy and convenient. The owners are always…read moreso professional, helpful and friendly.

Located inside of the Walmart Supercenter they have social distancing signs. Service was quick and…read morepleasant. I was able to drop off my cable box quickly and efficiently!

Every time I go to this location they are always closed. Recently on my lunch break I arrived a…read morelittle after 2 PM. There was a sign on the door that said they will open back up until 3:40 PM. This is insane! Trust me if I didn't have to mail my package back through Fed Ex I would never, ever use this location. UPS is a little further down the street; They are so much better! I can always count on them being there and by the way, they are also open on Saturdays.

AMAZING customer service! This family friendly facility truly believes in service with a smile…read more They also make sure to tell you all your shipping options and help you pick the best service to fit your needs while offering you the most cost efficient options as well. This is my new place for all my shipping needs.