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The UPS Store

3.0 (133 reviews)
Closed 8:30 am - 6:30 pm
Updated a few days ago

Services - The UPS Store

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Inside
Raegan N.

Every time I come in here, the employees are super friendly and helpful. Very efficient and enough employees so you don't wait in line long. A lot of great services they offer as well. Free parking in front. Very competitive pricing and I've never been disappointed. It's great to use as a pick up point if you're not home to sign for a delivery so all the services I've used have been spot on.

Exterior
Richie D.

"Good" truly says it all. While searching for a nearby UPS Store to return an Amazon purchase, I forgot this location existed...or didn't even realize it was still open. To start, all of the stores in this strip mall appear closed or abandoned. I can't figure out if there was a destructive fire or if they are simply vacant without any lessors. Look at my photo if you're curious. The UPS is not on a main street (though a block from Cahuenga in a residential area). Finally, the parking lot is a horrible design. There are two entrances for a small, triangular-shaped lot. One being in the hypotenuse (taking ya'll back to elementary mathematics class with that term) at a normal intersection and the other on the side. Two cars are unable to enter/leave at the same time. I can't imagine what it would be like if a second store was operating in this strip mall! As for my UPS experience, one worker held the door for an elderly woman using a walker upon my arrival. He then continued to hold the door open for me. Sweet gesture; Chivalry still isn't dead, even in the heart of Los Angeles! The other worker welcomed me with a smile, patiently waited while I found my QR code return label on my phone, scanned the code, asked if I wanted a receipt, and then I was on my way. Friendly service and efficient.

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5 months ago

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2 months ago

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5 months ago

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1 day ago

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11 months ago

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3 months ago

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8 months ago

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4 months ago

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1 year ago

Jun was super helpful with my return today. So polite and a great customer experience on my end! Also super speedy !

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9 months ago

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5 months ago

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3 years ago

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1 year ago

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7 months ago

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4 years ago

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2 years ago

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4 years ago

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2 years ago

Always great customer service . Any time I need to return something through ups this is my to go place .

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4 years ago

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3 years ago

The worst - they get off on charging you two dollars for a piece of tape on Amazon returns. Just a shitty business.

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3 years ago

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5 years ago

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2 years ago

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5 years ago

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3 years ago

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3 years ago

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6 years ago

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3 years ago

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5 years ago

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5 years ago

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4 years ago

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3 years ago

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4 years ago

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2 years ago

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4 years ago

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4 years ago

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2 years ago

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3 years ago

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3 years ago

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Ask the Community - The UPS Store

Review Highlights - The UPS Store

Never lost anything, always a smile, super helpful and resourceful when shipping.

Mentioned in 5 reviews

Read more highlights

The UPS Store - shipping_centers - Updated May 2026

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