Cancel

    Open app

    Search

    The UPS Store

    4.2 (240 reviews)
    Open 8:30 am - 6:30 pm
    Updated a few days ago

    Services - The UPS Store

    Copymaking services

    Mailbox centers

    Printing

    2 More Services

    Scanning

    Shipping centers

    The UPS Store Photos

    Recommended Reviews - The UPS Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Erica T.

    I like this ups store cause the customer service is great. The store is a bit small but their customer service is mighty. The parking lot is small and street parking can be a bit difficult since it's in a busy intersection.

    Under construction

    See all

    5 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Just went in to drop off a package, Jimmy is great. Very quick and friendly service. Convenient location.

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Jim is so helpful and kind. I bring all my packages here because of the great service

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    They were closed for the day due to construction, but Jimmy was still able to help me out. Excellent service!

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Nice, quick and friendly service. Jammy is very patience and care about customer. Environment is clean too. No weird people.

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Awesome Jimmy is great helped me today. Always go there for my shipping needs. Fast and friendly

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Jimmy UPS saved the day printing and packaging my item solo, calm and helpful amid Christmas crowds.

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Jimmy and team are amazing. Super friendly and makes process fast and efficient. Definitely love this new team

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Omar and Nathan were extremely helpful and went the extra mile to make things easy for me when I had multiple Amazon returns!

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    2 months ago

    Johnny was amazing! Very quick and fast with my notary. Definitely coming back if I need another notary

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    2 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    1 year ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Jimmy was amazing - super nice guy and helped us out with a dolly for our massive box. Go check them out!

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Jimmy was great today! No line and quick service. Thanks a lot for your help today, we appreciate it!

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    the most helpful and kind UPS store I've ever been too. support these guys! thanks Jimmy

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Gina D.
    5
    42
    14

    8 months ago

    Jimmy and everyone who works at this location is amazing. So helpful and professional, even when I have a lot of Amazon returns.

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Jimmy was super nice and was very helpful and greeted us with a smile. Thank you very much.

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Local

    Local

    Helpful 3
    Thanks 2
    Love this 5
    Oh no 0

    4 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Nathan and Omar were a huge help! They both made the entire process super fast and simple!

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    3 months ago

    Made everything easy for me. Great customer service. Nice clean office. One stop shop.

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Jimmy offered quick and polite service! The visit was easy, organized and efficient I really do appreciate this store

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Great customer service from Johnny and Jimmy truly a big help to me today, highly recommend.

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Jimmy was friendly and helpful, he made my returns fast and seamless! Always nice when a mundane errand is made easy and pleasant!

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Jimmy was very helpful and the store was prompt with service . Highly recommend . Would come back

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    5 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Jimmy was super helpful. Had a really heavy and weird package and he made it so easy. Best ups there is all because of jimmys help

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    4 months ago

    Jimmy was very helpful when my barcode wouldn't work. I always pick this UPS store because of the parking in the back.

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Jimmy was absolutely helpful. Love this store a lot. Definitely coming back again!!!!

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 6

    Ask the Community - The UPS Store

    If I dont have a box to send something will UPS provide one or sell one too me?

    Yessss

    Don’t See Your Question? Ask Away!

    Review Highlights - The UPS Store

    Jimmy was so patient with me when i had multiple returns and did not rush me when i dod not have my return labels ready.

    Mentioned in 57 reviews

    Read more highlights

    The Mail Box - Chala Vegan Leather Bags

    The Mail Box

    (45 reviews)

    I needed a notary so I came here. Not sure why they have negative reviews, but I received excellent…read moreservice! The staff was super friendly and nice, maybe that's because I had my pup in a backpack with me. He generates a lot of interest lol But seriously, everyone was so friendly and accommodating. They greeted everybody that came in. They notarized my document quickly, and I was done in under 10 minutes. The place has things you need like cards and cute little knick knack gifts. I would definitely come here again for their services. I highly recommend them to anyone.

    I am so impressed with the level of full-service at The Mailbox on P.C.H. at the Marketplace right…read moreby Trader Joe's. I have a mailbox rental here and they also take care of my outgoing mail or when I need to send a package. I am able to receive packages that might otherwise be left on my doorstep in Long Beach and could disappear and I just pick them up on my way home from work-it's perfect. So I'm relieved knowing that my mail and my deliveries are secure. Every year around tax season I drop off tons of shredding it's unbelievable how much stuff accumulates and the price for shredding is completely reasonable and since I've been using them for more than 10 years I trust them too. OK and I just have to mention their gift shop! Completely unique gifts and cards, I'm not much of a mall shopper and I love to support Robin and her small business I want them to stick around pretty much forever so I can't say enough good things about her business!

    The UPS Store

    The UPS Store

    (96 reviews)

    I had an extremely frustrating experience at UPS Store #6543. I came in with an urgent package that…read morealready had a valid UPS label and simply needed it processed. Instead, I was refused service without any explanation. The employee would not review the contents or provide a valid reason; he simply refused my request. The lack of professionalism and basic customer service was unacceptable. Being turned away for seemingly no reason other than his apparent unwillingness to perform a basic customer service task felt arbitrary and potentially even discriminatory. Customers deserve transparency and if we are lucky, a modicum of respect, and I received neither. I will not be returning and would not recommend this location, especially for time-sensitive shipments, and especially if you are a woman. UPDATE: It's disappointing to see my experience dismissed simply because you have "no record" of it. I was there, and not alone. My friend witnessed the entire interaction. Lack of internal awareness doesn't mean it didn't happen. If no one on your team recognized the behavior, that's an accountability issue, not a customer issue. I stand by my review.

    I have an e-commerce business and use this UPS exclusively because the staff are incredible. The…read morepost office consistently skips initial scans, giving scammy customers an opportunity to tell me that there package was never sent. Not only has UPS closed that loop entirely but this particular location, is fast as heck, extremely friendly and very accommodating.

    Vida Sana and Mail Box

    Vida Sana and Mail Box

    (2 reviews)

    Ive had a box there 3 months, when I joined they said 20$ a mo 3 months up front. I was thrilled…read morebecause it's half the price of everywhere else. Then I figured out why the owner is the only staff member and sometimes family helps but really it's just him, and he's never there reliably. In 3 months there's not been one day where they have been open during their listed business hours. I've gone sometimes several trips a day hoping they'd be open and nope closed yesterday for over 6 hours in the middle of the day. Packages are regularly unable to be delivered, I'm getting messages about it from Amazon weekly. Then if you complain about it the owner a self described trump supporter will give you a sob story about how he's sick and business is slow so he can't pay an employee, which sucks but maybe if you operated like every other business and were open regular hours you say your open business wouldn't be so slow. The owner has no accountability and when my wife called angry that she couldn't pick up her meds for days because he was closed he started yelling talking over her and being upset. When I went over to get the meds, he was rude and disrespectful to me and talked about my wife in a way I didn't like. I canceled our mailbox. I'm reporting him to the agencies that deal with this, you can't charge people for a mailbox then hold their mail hostage because you can't afford an employee to stay open. I wouldn't use this place if it was free. I do not recommend giving them business.

    I came across this place by chance. I came to retrieve an Amazon delivery and voila! The owner is…read moreso nice and has so many things in addition to mailboxes. They have a wonderful variety of sage (I love sage). They also have hand made bars of soap and Florida water etc. they have teas and dietary supplements too! It's a hidden gem. Everything is reasonably priced too!

    The UPS Store

    The UPS Store

    (124 reviews)

    As someone who mostly goes to the UPS store because i'm the unfortunate sucker who multiple times a…read moreyear has to ship gifts to our remote team, i feel it's a little unfair to write this - since i only drop in as part of a work project i usually resent. I've been going here for years, since LONG before it changed ownership. Sometimes lines are long; sometimes they aren't. Regardless, they scan my packages, and they arrive at their locations - often a little late, despite me always selecting overnight delivery, but that's not this location's fault (I assume). I will say that the new franchise owners are a little more pleasant than the former; I think she'd grown jaded, and as such I kind of totally got it the next time I walked in and she wasn't there - good for you, girl, for selling and moving on. I love that the new team is always hanging out, being real; i feel more at home, tbh. I will say that of the three area UPS stores i've ever had a reason to check out, this is consistently the best. And at least if you wait in line for ages, you can pop over to Steel Cup next door for something good on your way out (coffee/beer/lunch/breakfast/mimosas) - or, if it's been an annoying enough experience, across the lot to Blondies for the hard stuff. in sum, it's a UPS store. if they get your packages out, i mean, that's a win, right?

    I have tried this place so many times everybody is great but the woman that works there with blonde…read morehair is very rude and ignored me three times. The other people were great. I don't get it. One time I went in there and I couldn't pull up label and one of the younger guys was helping me and then he helped someone else so I was next in line to go to her and she says I'm not helping you. You have to stay with him. Very condescending.

    Amazon At The Beach - Parking spot the lot below the store. Enter right before lot E11

    Amazon At The Beach

    (23 reviews)

    Came in a couple weeks ago to return a pair of snow shoes. I had already destroyed the box they…read morecame in, but they were in their case. The guy who helped me that day kind of rushed me. He scanned the barcode for this return and a QR code for the return of some pants and said I was good to go. Again, a bit rushed, perhaps because it was 10-15 minutes to closing on a Sunday. After a few days, the return for the snowshoes still hadn't been processed, and there was no way I was going to be put out $70+, so I returned and spoke to another gentleman there. He was able to locate the item - luckily it was still there with a paper taped onto it saying "missing label." I saw the guy print it, so I'm not sure what happened. This other guy, I wish I'd gotten his name, made sure to complete the return process and even invited me to stay in the store until I received the confirmation which was nice. It is on the university campus, but there are 3 parking spots available for quick returns.

    I was doing 3 returns today and used the self-serve kiosk, but came across an error processing the…read morelast return. I then asked for help from the store associate who was working, but was ignored. I finally got his attention and asked for help to process my last return and he was very rude and passive aggressive towards me. I was in no shape or form being rude and was asking very nicely for him to help me out. He then proceeded to tell me very rudely "what do you want me to do about it (the return)?". Thankfully, he eventually processed my return, but he did in a way to show that he did not want to do it by throwing my return items aggressively onto the counter. If it were not for the error on my end, I would not be asking for help. I have never experienced anything like this before, and I am still in complete shock with my interaction with this particular worker. I never make reviews like this, and I want to make everyone who goes to this location aware how rudely they treat customers here.

    The UPS Store - shipping_centers - Updated May 2026

    Loading...
    Loading...
    Loading...